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[Bug 1219560] [NEW] Can't pair Logitech K810 using GUI

 

Public bug reported:

I cannot pair the Logitech K810 keyboard to my computer using the
graphical interface provided by Ubuntu. Whenever I try I get two
possibilities:

1. The GUI will show me a password, which I must type in the keyboard.
After typing the password and pressing ENTER, the pairing will fail.

2. The GUI will hang for about a minute, and then fail to pair.

The only way I can successfully pair the keyboard is by looking at the
output of hcidump -at while attempting pairing, and finding a line of
output displaying the password that I must type, then typing that in the
keyboard. The procedure I follow for successful pairing can be seen in
this URL:

https://bbs.archlinux.org/viewtopic.php?pid=1228381#p1228381

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: bluez 4.101-0ubuntu8b1
ProcVersionSignature: Ubuntu 3.8.0-29.42-generic 3.8.13.5
Uname: Linux 3.8.0-29-generic x86_64
ApportVersion: 2.9.2-0ubuntu8.3
Architecture: amd64
Date: Sun Sep  1 21:53:01 2013
EcryptfsInUse: Yes
InstallationDate: Installed on 2013-08-28 (4 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
InterestingModules: rfcomm bnep btusb bluetooth
MachineType: LENOVO 3444F9U
MarkForUpload: True
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-29-generic.efi.signed root=UUID=5b0c5bf2-37c0-451d-92f0-fe37adfd382f ro quiet splash vt.handoff=7
SourcePackage: bluez
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/04/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: G6ET93WW (2.53 )
dmi.board.asset.tag: Not Available
dmi.board.name: 3444F9U
dmi.board.vendor: LENOVO
dmi.board.version: Win8 Pro DPK TPG
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrG6ET93WW(2.53):bd02/04/2013:svnLENOVO:pn3444F9U:pvrThinkPadX1Carbon:rvnLENOVO:rn3444F9U:rvrWin8ProDPKTPG:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 3444F9U
dmi.product.version: ThinkPad X1 Carbon
dmi.sys.vendor: LENOVO
hciconfig:
 hci0:	Type: BR/EDR  Bus: USB
 	BD Address: F4:B7:E2:CD:AB:EE  ACL MTU: 1021:8  SCO MTU: 64:1
 	UP RUNNING PSCAN 
 	RX bytes:591 acl:0 sco:0 events:38 errors:0
 	TX bytes:2162 acl:0 sco:0 commands:38 errors:0

** Affects: bluez (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug raring

-- 
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https://bugs.launchpad.net/bugs/1219560

Title:
  Can't pair Logitech K810 using GUI

Status in “bluez” package in Ubuntu:
  New

Bug description:
  I cannot pair the Logitech K810 keyboard to my computer using the
  graphical interface provided by Ubuntu. Whenever I try I get two
  possibilities:

  1. The GUI will show me a password, which I must type in the keyboard.
  After typing the password and pressing ENTER, the pairing will fail.

  2. The GUI will hang for about a minute, and then fail to pair.

  The only way I can successfully pair the keyboard is by looking at the
  output of hcidump -at while attempting pairing, and finding a line of
  output displaying the password that I must type, then typing that in
  the keyboard. The procedure I follow for successful pairing can be
  seen in this URL:

  https://bbs.archlinux.org/viewtopic.php?pid=1228381#p1228381

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: bluez 4.101-0ubuntu8b1
  ProcVersionSignature: Ubuntu 3.8.0-29.42-generic 3.8.13.5
  Uname: Linux 3.8.0-29-generic x86_64
  ApportVersion: 2.9.2-0ubuntu8.3
  Architecture: amd64
  Date: Sun Sep  1 21:53:01 2013
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2013-08-28 (4 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  InterestingModules: rfcomm bnep btusb bluetooth
  MachineType: LENOVO 3444F9U
  MarkForUpload: True
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-29-generic.efi.signed root=UUID=5b0c5bf2-37c0-451d-92f0-fe37adfd382f ro quiet splash vt.handoff=7
  SourcePackage: bluez
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/04/2013
  dmi.bios.vendor: LENOVO
  dmi.bios.version: G6ET93WW (2.53 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 3444F9U
  dmi.board.vendor: LENOVO
  dmi.board.version: Win8 Pro DPK TPG
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnLENOVO:bvrG6ET93WW(2.53):bd02/04/2013:svnLENOVO:pn3444F9U:pvrThinkPadX1Carbon:rvnLENOVO:rn3444F9U:rvrWin8ProDPKTPG:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 3444F9U
  dmi.product.version: ThinkPad X1 Carbon
  dmi.sys.vendor: LENOVO
  hciconfig:
   hci0:	Type: BR/EDR  Bus: USB
   	BD Address: F4:B7:E2:CD:AB:EE  ACL MTU: 1021:8  SCO MTU: 64:1
   	UP RUNNING PSCAN 
   	RX bytes:591 acl:0 sco:0 events:38 errors:0
   	TX bytes:2162 acl:0 sco:0 commands:38 errors:0

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