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Message #111323
[Bug 1437755] Re: Touchpad incorrectly detected as PS/2 mouse in 'ASUS PU551L'
Hi Christopher
First of all, I want to thank you for your help.
I have updated BIOS but nothing seems to happen.
If I run
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
it shows
PU551LA.208
10/22/2014
What can I do now?
On the other hand, when you say "Please note your current BIOS is
already in the Bug Description, so posting this on the old BIOS would
not be helpful", do you mean I have to change anything in the bug
description?
Regards,
David Zafra
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https://bugs.launchpad.net/bugs/1437755
Title:
Touchpad incorrectly detected as PS/2 mouse in 'ASUS PU551L'
Status in linux package in Ubuntu:
Incomplete
Bug description:
As I've just red here
https://wiki.ubuntu.com/DebuggingTouchpadDetection, I'm sending you
this information. My case fits with what is described in "In case
Touchpad features like scrolling, tapping, etc. do not work at all.",
that is, I can't find the 'Touchpad' tab in System -> Preferences ->
Mouse. Also, the touchpad acts just like a mouse, and I can't disable
it.
I've attached devices text file as suggested in the link above, but I
haven't been able to attach xinput and Xorg.0.log files because I just
can't attach one file.
Thanks for dealing with my case.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-48-generic 3.13.0-48.80
ProcVersionSignature: Ubuntu 3.13.0-48.80-generic 3.13.11-ckt16
Uname: Linux 3.13.0-48-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: david 1557 F.... pulseaudio
/dev/snd/controlC1: david 1557 F.... pulseaudio
CurrentDesktop: Unity
Date: Sun Mar 29 00:41:53 2015
HibernationDevice: RESUME=UUID=26a77929-ff44-4b92-b020-2797089206e2
InstallationDate: Installed on 2015-01-17 (70 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: ASUSTeK COMPUTER INC. PU551LA
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-48-generic.efi.signed root=UUID=6d01a94b-1648-472b-ba06-54fe6a80137c ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-48-generic N/A
linux-backports-modules-3.13.0-48-generic N/A
linux-firmware 1.127.11
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/23/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: PU551LA.203
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: PU551LA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrPU551LA.203:bd04/23/2014:svnASUSTeKCOMPUTERINC.:pnPU551LA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnPU551LA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: PU551LA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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References