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[Bug 1437755] Re: Touchpad incorrectly detected as PS/2 mouse in 'ASUS PU551L'

 

Hi Christopher

First of all, I want to thank you for your help.

I have updated BIOS but nothing seems to happen.

If I run
    sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
it shows
    PU551LA.208
    10/22/2014

What can I do now?

On the other hand, when you say "Please note your current BIOS is
already in the Bug Description, so posting this on the old BIOS would
not be helpful", do you mean I have to change anything in the bug
description?

Regards,

David Zafra

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https://bugs.launchpad.net/bugs/1437755

Title:
   Touchpad incorrectly detected as PS/2 mouse in 'ASUS PU551L'

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  As I've just red here
  https://wiki.ubuntu.com/DebuggingTouchpadDetection, I'm sending you
  this information. My case fits with what is described in "In case
  Touchpad features like scrolling, tapping, etc. do not work at all.",
  that is, I can't find the 'Touchpad' tab in System -> Preferences ->
  Mouse. Also, the touchpad acts just like a mouse, and I can't disable
  it.

  I've attached devices text file as suggested in the link above, but I
  haven't been able to attach xinput and Xorg.0.log files because I just
  can't attach one file.

  Thanks for dealing with my case.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-48-generic 3.13.0-48.80
  ProcVersionSignature: Ubuntu 3.13.0-48.80-generic 3.13.11-ckt16
  Uname: Linux 3.13.0-48-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  david      1557 F.... pulseaudio
   /dev/snd/controlC1:  david      1557 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sun Mar 29 00:41:53 2015
  HibernationDevice: RESUME=UUID=26a77929-ff44-4b92-b020-2797089206e2
  InstallationDate: Installed on 2015-01-17 (70 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: ASUSTeK COMPUTER INC. PU551LA
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-48-generic.efi.signed root=UUID=6d01a94b-1648-472b-ba06-54fe6a80137c ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-48-generic N/A
   linux-backports-modules-3.13.0-48-generic  N/A
   linux-firmware                             1.127.11
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/23/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: PU551LA.203
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: PU551LA
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrPU551LA.203:bd04/23/2014:svnASUSTeKCOMPUTERINC.:pnPU551LA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnPU551LA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: PU551LA
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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