kernel-packages team mailing list archive

[David Zafra Gómez <dezeta@xxxxxx>]

Public bug reported:

As I've just red here
https://wiki.ubuntu.com/DebuggingTouchpadDetection, I'm sending you this
information. My case fits with what is described in "In case Touchpad
features like scrolling, tapping, etc. do not work at all.", that is, I
can't find the 'Touchpad' tab in System -> Preferences -> Mouse. Also,
the touchpad acts just like a mouse, and I can't disable it.

I've attached devices text file as suggested in the link above, but I
haven't been able to attach xinput and Xorg.0.log files because I just
can't attach one file.

Thanks for dealing with my case.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-48-generic 3.13.0-48.80
ProcVersionSignature: Ubuntu 3.13.0-48.80-generic 3.13.11-ckt16
Uname: Linux 3.13.0-48-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.8
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  david      1557 F.... pulseaudio
 /dev/snd/controlC1:  david      1557 F.... pulseaudio
CurrentDesktop: Unity
Date: Sun Mar 29 00:41:53 2015
HibernationDevice: RESUME=UUID=26a77929-ff44-4b92-b020-2797089206e2
InstallationDate: Installed on 2015-01-17 (70 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: ASUSTeK COMPUTER INC. PU551LA
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-48-generic.efi.signed root=UUID=6d01a94b-1648-472b-ba06-54fe6a80137c ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-48-generic N/A
 linux-backports-modules-3.13.0-48-generic  N/A
 linux-firmware                             1.127.11
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/23/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: PU551LA.203
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: PU551LA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrPU551LA.203:bd04/23/2014:svnASUSTeKCOMPUTERINC.:pnPU551LA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnPU551LA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: PU551LA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-bug trusty

** Attachment added: "devices"
   https://bugs.launchpad.net/bugs/1437755/+attachment/4359355/+files/devices

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https://bugs.launchpad.net/bugs/1437755

Title:
   Touchpad incorrectly detected as PS/2 mouse in 'ASUS PU551L'

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  As I've just red here
  https://wiki.ubuntu.com/DebuggingTouchpadDetection, I'm sending you
  this information. My case fits with what is described in "In case
  Touchpad features like scrolling, tapping, etc. do not work at all.",
  that is, I can't find the 'Touchpad' tab in System -> Preferences ->
  Mouse. Also, the touchpad acts just like a mouse, and I can't disable
  it.

  I've attached devices text file as suggested in the link above, but I
  haven't been able to attach xinput and Xorg.0.log files because I just
  can't attach one file.

  Thanks for dealing with my case.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-48-generic 3.13.0-48.80
  ProcVersionSignature: Ubuntu 3.13.0-48.80-generic 3.13.11-ckt16
  Uname: Linux 3.13.0-48-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  david      1557 F.... pulseaudio
   /dev/snd/controlC1:  david      1557 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sun Mar 29 00:41:53 2015
  HibernationDevice: RESUME=UUID=26a77929-ff44-4b92-b020-2797089206e2
  InstallationDate: Installed on 2015-01-17 (70 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: ASUSTeK COMPUTER INC. PU551LA
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-48-generic.efi.signed root=UUID=6d01a94b-1648-472b-ba06-54fe6a80137c ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-48-generic N/A
   linux-backports-modules-3.13.0-48-generic  N/A
   linux-firmware                             1.127.11
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/23/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: PU551LA.203
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: PU551LA
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrPU551LA.203:bd04/23/2014:svnASUSTeKCOMPUTERINC.:pnPU551LA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnPU551LA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: PU551LA
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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