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Message #111327
[Bug 1437755] Re: Touchpad incorrectly detected as PS/2 mouse in 'ASUS PU551L'
David Zafra Gómez, could you please test the latest upstream kernel
available from the very top line at the top of the page (the release
names are irrelevant for testing, and please do not test the daily
folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will
allow additional upstream developers to examine the issue.
If the test did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-3.XY-rcZ
Where XY and Z are numbers corresponding to the kernel version.
If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-3.XY-rcZ
Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results.
Thank you for your understanding.
** Tags removed: bios-outdated-208
** Tags added: latest-bios-208
** Changed in: linux (Ubuntu)
Importance: Low => Medium
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https://bugs.launchpad.net/bugs/1437755
Title:
Touchpad incorrectly detected as PS/2 mouse in 'ASUS PU551L'
Status in linux package in Ubuntu:
Incomplete
Bug description:
As I've just red here
https://wiki.ubuntu.com/DebuggingTouchpadDetection, I'm sending you
this information. My case fits with what is described in "In case
Touchpad features like scrolling, tapping, etc. do not work at all.",
that is, I can't find the 'Touchpad' tab in System -> Preferences ->
Mouse. Also, the touchpad acts just like a mouse, and I can't disable
it.
I've attached devices text file as suggested in the link above, but I
haven't been able to attach xinput and Xorg.0.log files because I just
can't attach one file.
Thanks for dealing with my case.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-48-generic 3.13.0-48.80
ProcVersionSignature: Ubuntu 3.13.0-48.80-generic 3.13.11-ckt16
Uname: Linux 3.13.0-48-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: david 1557 F.... pulseaudio
/dev/snd/controlC1: david 1557 F.... pulseaudio
CurrentDesktop: Unity
Date: Sun Mar 29 00:41:53 2015
HibernationDevice: RESUME=UUID=26a77929-ff44-4b92-b020-2797089206e2
InstallationDate: Installed on 2015-01-17 (70 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: ASUSTeK COMPUTER INC. PU551LA
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-48-generic.efi.signed root=UUID=6d01a94b-1648-472b-ba06-54fe6a80137c ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-48-generic N/A
linux-backports-modules-3.13.0-48-generic N/A
linux-firmware 1.127.11
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/23/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: PU551LA.203
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: PU551LA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrPU551LA.203:bd04/23/2014:svnASUSTeKCOMPUTERINC.:pnPU551LA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnPU551LA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: PU551LA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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References