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[Bug 1442487] [NEW] [Dell Inspiron 3147] blackscreen in some scenarios

 

Public bug reported:

CID 201403-14889
with updated 14.04.2 (3.16.0-34-generic #45~14.04.1)

Steps to reproduce this bug:
scenario A:
connected external HDMI --> settings --> display --> try different display mode --> built-in screen will be black but alt+b+prntScr works. (external monitor still works)

scenario B:
system power on --> try to boot desktop --> could not boot to desktop , built-in screen will be black but alt+b+prntScr works.
failure rate: 1 out 3

---------------------------------------------

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.16.0-34-generic 3.16.0-34.45~14.04.1
ProcVersionSignature: Ubuntu 3.16.0-34.45~14.04.1-generic 3.16.7-ckt8
Uname: Linux 3.16.0-34-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.8
Architecture: amd64
CurrentDesktop: Unity
Date: Fri Apr 10 13:56:51 2015
InstallationDate: Installed on 2015-04-09 (0 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
SourcePackage: linux-lts-utopic
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: hwe-next
     Importance: Undecided
         Status: New

** Affects: linux-lts-utopic (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: 201403-14889 amd64 apport-bug blocks-hwcert taipei-lab trusty

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https://bugs.launchpad.net/bugs/1442487

Title:
  [Dell Inspiron 3147] blackscreen in some scenarios

Status in HWE Next Project:
  New
Status in linux-lts-utopic package in Ubuntu:
  New

Bug description:
  CID 201403-14889
  with updated 14.04.2 (3.16.0-34-generic #45~14.04.1)

  Steps to reproduce this bug:
  scenario A:
  connected external HDMI --> settings --> display --> try different display mode --> built-in screen will be black but alt+b+prntScr works. (external monitor still works)

  scenario B:
  system power on --> try to boot desktop --> could not boot to desktop , built-in screen will be black but alt+b+prntScr works.
  failure rate: 1 out 3

  ---------------------------------------------

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.16.0-34-generic 3.16.0-34.45~14.04.1
  ProcVersionSignature: Ubuntu 3.16.0-34.45~14.04.1-generic 3.16.7-ckt8
  Uname: Linux 3.16.0-34-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.8
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Fri Apr 10 13:56:51 2015
  InstallationDate: Installed on 2015-04-09 (0 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  SourcePackage: linux-lts-utopic
  UpgradeStatus: No upgrade log present (probably fresh install)

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Follow ups

References