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[Bug 1444168] [NEW] package linux-image-3.13.0-46-generic 3.13.0-46.77 failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

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Public bug reported:

On update

ProblemType: Package
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-46-generic 3.13.0-46.77
ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12
Uname: Linux 3.13.0-44-generic i686
NonfreeKernelModules: btrfs raid6_pq xor ufs qnx4 hfsplus hfs minix ntfs msdos jfs xfs libcrc32c ctr ccm bnep rfcomm bluetooth arc4 b43 bcma mac80211 cfg80211 radeon snd_intel8x0 snd_ac97_codec ac97_bus snd_pcm snd_page_alloc ssb snd_seq_midi snd_seq_midi_event ttm snd_rawmidi drm_kms_helper drm snd_seq snd_seq_device pcmcia i2c_algo_bit snd_timer snd yenta_socket smsc_ircc2 pcmcia_rsrc joydev soundcore pcmcia_core serio_raw lpc_ich ppdev irda shpchp pata_acpi lp video crc_ccitt parport_pc mac_hid parport firewire_ohci 8139too firewire_core usb_storage psmouse crc_itu_t 8139cp mii wbsd
ApportVersion: 2.14.1-0ubuntu3.7
Architecture: i386
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  pollux     1963 F.... pulseaudio
Date: Tue Apr 14 15:09:24 2015
DuplicateSignature: package:linux-image-3.13.0-46-generic:3.13.0-46.77:subprocess new pre-installation script returned error exit status 1
ErrorMessage: subprocess new pre-installation script returned error exit status 1
HibernationDevice: RESUME=UUID=d59f5d40-c106-489f-8270-58a2c82029b4
InstallationDate: Installed on 2014-05-11 (337 days ago)
InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release i386 (20140416.2)
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: Hewlett-Packard Pavilion zt3300 (DN545AV)
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   3.3V
  32-bit
  PC Card
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-44-generic root=UUID=f21d863c-daba-421b-8191-a49dea5a38e6 ro
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.02~beta2-9ubuntu1
RfKill:
 0: phy0: Wireless LAN
 	Soft blocked: no
 	Hard blocked: no
SourcePackage: linux
Title: package linux-image-3.13.0-46-generic 3.13.0-46.77 failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)
WifiSyslog:
 Apr 14 15:03:49 pollux-Pavilion-zt3300-DN545AV kernel: [  616.871299] usb 1-1: USB disconnect, device number 2
 Apr 14 15:08:02 pollux-Pavilion-zt3300-DN545AV kernel: [  869.831423] init: systemd-logind main process (665) killed by TERM signal
 Apr 14 15:09:59 pollux-Pavilion-zt3300-DN545AV kernel: [  986.880272] type=1400 audit(1429049399.800:52): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/sbin/ntpd" pid=28045 comm="apparmor_parser"
 Apr 14 15:10:11 pollux-Pavilion-zt3300-DN545AV kernel: [  998.284566] systemd-udevd[28256]: starting version 204
dmi.bios.date: 05/07/2004
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68BAL Ver. F.42
dmi.board.name: 0860
dmi.board.vendor: COMPAL
dmi.board.version: 8051 Version 24.54
dmi.chassis.type: 10
dmi.chassis.vendor: COMPAL
dmi.chassis.version: NULL
dmi.modalias: dmi:bvnHewlett-Packard:bvr68BALVer.F.42:bd05/07/2004:svnHewlett-Packard:pnPavilionzt3300(DN545AV):pvrF.42:rvnCOMPAL:rn0860:rvr8051Version24.54:cvnCOMPAL:ct10:cvrNULL:
dmi.product.name: Pavilion zt3300 (DN545AV)
dmi.product.version: F.42
dmi.sys.vendor: Hewlett-Packard

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: apport-package i386 trusty

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https://bugs.launchpad.net/bugs/1444168

Title:
  package linux-image-3.13.0-46-generic 3.13.0-46.77 failed to
  install/upgrade: subprocess new pre-installation script returned error
  exit status 1

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  On update

  ProblemType: Package
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-46-generic 3.13.0-46.77
  ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12
  Uname: Linux 3.13.0-44-generic i686
  NonfreeKernelModules: btrfs raid6_pq xor ufs qnx4 hfsplus hfs minix ntfs msdos jfs xfs libcrc32c ctr ccm bnep rfcomm bluetooth arc4 b43 bcma mac80211 cfg80211 radeon snd_intel8x0 snd_ac97_codec ac97_bus snd_pcm snd_page_alloc ssb snd_seq_midi snd_seq_midi_event ttm snd_rawmidi drm_kms_helper drm snd_seq snd_seq_device pcmcia i2c_algo_bit snd_timer snd yenta_socket smsc_ircc2 pcmcia_rsrc joydev soundcore pcmcia_core serio_raw lpc_ich ppdev irda shpchp pata_acpi lp video crc_ccitt parport_pc mac_hid parport firewire_ohci 8139too firewire_core usb_storage psmouse crc_itu_t 8139cp mii wbsd
  ApportVersion: 2.14.1-0ubuntu3.7
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  pollux     1963 F.... pulseaudio
  Date: Tue Apr 14 15:09:24 2015
  DuplicateSignature: package:linux-image-3.13.0-46-generic:3.13.0-46.77:subprocess new pre-installation script returned error exit status 1
  ErrorMessage: subprocess new pre-installation script returned error exit status 1
  HibernationDevice: RESUME=UUID=d59f5d40-c106-489f-8270-58a2c82029b4
  InstallationDate: Installed on 2014-05-11 (337 days ago)
  InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release i386 (20140416.2)
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: Hewlett-Packard Pavilion zt3300 (DN545AV)
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     3.3V
    32-bit
    PC Card
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-44-generic root=UUID=f21d863c-daba-421b-8191-a49dea5a38e6 ro
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: grub-pc 2.02~beta2-9ubuntu1
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  Title: package linux-image-3.13.0-46-generic 3.13.0-46.77 failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
  UpgradeStatus: No upgrade log present (probably fresh install)
  WifiSyslog:
   Apr 14 15:03:49 pollux-Pavilion-zt3300-DN545AV kernel: [  616.871299] usb 1-1: USB disconnect, device number 2
   Apr 14 15:08:02 pollux-Pavilion-zt3300-DN545AV kernel: [  869.831423] init: systemd-logind main process (665) killed by TERM signal
   Apr 14 15:09:59 pollux-Pavilion-zt3300-DN545AV kernel: [  986.880272] type=1400 audit(1429049399.800:52): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/sbin/ntpd" pid=28045 comm="apparmor_parser"
   Apr 14 15:10:11 pollux-Pavilion-zt3300-DN545AV kernel: [  998.284566] systemd-udevd[28256]: starting version 204
  dmi.bios.date: 05/07/2004
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68BAL Ver. F.42
  dmi.board.name: 0860
  dmi.board.vendor: COMPAL
  dmi.board.version: 8051 Version 24.54
  dmi.chassis.type: 10
  dmi.chassis.vendor: COMPAL
  dmi.chassis.version: NULL
  dmi.modalias: dmi:bvnHewlett-Packard:bvr68BALVer.F.42:bd05/07/2004:svnHewlett-Packard:pnPavilionzt3300(DN545AV):pvrF.42:rvnCOMPAL:rn0860:rvr8051Version24.54:cvnCOMPAL:ct10:cvrNULL:
  dmi.product.name: Pavilion zt3300 (DN545AV)
  dmi.product.version: F.42
  dmi.sys.vendor: Hewlett-Packard

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