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[Bug 1447024] Re: HP 250 G3: PC does not turn of at shutdown

 

maurizio de santis, thank you for reporting this and helping make Ubuntu
better. As per
http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=6732463&swLangOid=8&swEnvOid=4158
an update to your computer's buggy and outdated BIOS is available
(F.36). If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then
please mark this report Status Confirmed.

Thank you for your understanding.

** Tags added: bios-outdated-f.36

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1447024

Title:
  HP 250 G3: PC does not turn of at shutdown

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  When I shutdown or reboot my pc it doesn't turn off, but remains on
  with the Ubuntu splash screen with dots. I have to turn it off using
  the power button.

  The PC is an HP 250 G3.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: linux-image-3.19.0-15-generic 3.19.0-15.15
  ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
  Uname: Linux 3.19.0-15-generic x86_64
  ApportVersion: 2.17.2-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  mdesantis   1982 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Wed Apr 22 10:33:58 2015
  HibernationDevice: RESUME=UUID=e26ace8e-cb8a-4bbb-9b68-3e445cd884f6
  InstallationDate: Installed on 2015-04-17 (4 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Beta amd64 (20150416)
  MachineType: Hewlett-Packard HP 250 G3 Notebook PC
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-15-generic.efi.signed root=UUID=a93884df-a571-4b1b-bfd3-2d1e39adc3c9 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.19.0-15-generic N/A
   linux-backports-modules-3.19.0-15-generic  N/A
   linux-firmware                             1.143
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  UdevLog: Error: [Errno 2] File o directory non esistente: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/23/2014
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.31
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 2213
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 57.46
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrF.31:bd10/23/2014:svnHewlett-Packard:pnHP250G3NotebookPC:pvr0975100000405F00000620181:rvnHewlett-Packard:rn2213:rvr57.46:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP 250 G3 Notebook PC
  dmi.product.version: 0975100000405F00000620181
  dmi.sys.vendor: Hewlett-Packard

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