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[Bug 1448711] [NEW] USB 3.0 feature not working on Asus X553MA, Working in USB 2.0 mode only

 

Public bug reported:

The USB 3.0 port which comes with Asus X553MA seems not to be working on Xubuntu 14.04. I have tried several kernels including 4.0 rc 4 mainline kernel. Currently getting USB 2.0 speeds of maximum 30 MBps only. 
This was earlier working previously with one of the kernels or OS, i donot remember exactly. May be the stock kernel that came with Xubuntu 14.10 or Linuxmint 5.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-44-generic 3.13.0-44.73
ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12
Uname: Linux 3.13.0-44-generic i686
ApportVersion: 2.14.1-0ubuntu3.8
Architecture: i386
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  ajith      1667 F.... pulseaudio
CurrentDesktop: XFCE
CurrentDmesg:
 [  225.167803] FAT-fs (sdb1): Volume was not properly unmounted. Some data may be corrupt. Please run fsck.
 [  281.327027] sdb: detected capacity change from 16022241280 to 0
Date: Sun Apr 26 22:04:12 2015
HibernationDevice: RESUME=UUID=f212c208-4c4f-4381-adf5-be331f2e13c9
InstallationDate: Installed on 2015-01-14 (102 days ago)
InstallationMedia: Xubuntu 14.04.1 LTS "Trusty Tahr" - Release i386 (20140723)
MachineType: ASUSTeK COMPUTER INC. X553MA
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-44-generic root=UUID=34c47bce-f587-4fbc-8b36-32a26611f42e ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-44-generic N/A
 linux-backports-modules-3.13.0-44-generic  N/A
 linux-firmware                             1.127.11
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/25/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X553MA.210
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X553MA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX553MA.210:bd12/25/2014:svnASUSTeKCOMPUTERINC.:pnX553MA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX553MA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: X553MA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug i386 trusty

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https://bugs.launchpad.net/bugs/1448711

Title:
  USB 3.0 feature not working on Asus X553MA, Working in USB 2.0 mode
  only

Status in linux package in Ubuntu:
  New

Bug description:
  The USB 3.0 port which comes with Asus X553MA seems not to be working on Xubuntu 14.04. I have tried several kernels including 4.0 rc 4 mainline kernel. Currently getting USB 2.0 speeds of maximum 30 MBps only. 
  This was earlier working previously with one of the kernels or OS, i donot remember exactly. May be the stock kernel that came with Xubuntu 14.10 or Linuxmint 5.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-44-generic 3.13.0-44.73
  ProcVersionSignature: Ubuntu 3.13.0-44.73-generic 3.13.11-ckt12
  Uname: Linux 3.13.0-44-generic i686
  ApportVersion: 2.14.1-0ubuntu3.8
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ajith      1667 F.... pulseaudio
  CurrentDesktop: XFCE
  CurrentDmesg:
   [  225.167803] FAT-fs (sdb1): Volume was not properly unmounted. Some data may be corrupt. Please run fsck.
   [  281.327027] sdb: detected capacity change from 16022241280 to 0
  Date: Sun Apr 26 22:04:12 2015
  HibernationDevice: RESUME=UUID=f212c208-4c4f-4381-adf5-be331f2e13c9
  InstallationDate: Installed on 2015-01-14 (102 days ago)
  InstallationMedia: Xubuntu 14.04.1 LTS "Trusty Tahr" - Release i386 (20140723)
  MachineType: ASUSTeK COMPUTER INC. X553MA
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-44-generic root=UUID=34c47bce-f587-4fbc-8b36-32a26611f42e ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-44-generic N/A
   linux-backports-modules-3.13.0-44-generic  N/A
   linux-firmware                             1.127.11
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/25/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X553MA.210
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X553MA
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX553MA.210:bd12/25/2014:svnASUSTeKCOMPUTERINC.:pnX553MA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX553MA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X553MA
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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