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[Bug 1448836] Re: Bluetooth doesn't find any device

 

In kernel 4.1 the problem still exists.

** Changed in: linux (Ubuntu)
       Status: Incomplete => Confirmed

** Tags added: kernel-bug-exists-upstream

** Description changed:

  I am using an Acer E 15. I am not sure how to find out the
  specifications of my bluetooth device. I found nothing with lsusb or
  lspci. The only thing i found was that:
  
  dmesg | grep bluetooth
  [   12.314809] bluetooth hci0: Direct firmware load for brcm/BCM43142A0-04ca-2009.hcd failed with error -2
  
  Until Ubuntu 14.10 the bluetooth device was not recognized at all. Since
  the update to Ubuntu 15.04 i can activate it through Gnome system
  settings and make it visible. But it will not be found by any device and
  will not find any itself.
  
  Yours sincerly
  Jonius
  
  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: linux-image-3.19.0-15-generic 3.19.0-15.15
  ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
  Uname: Linux 3.19.0-15-generic x86_64
  NonfreeKernelModules: nvidia wl
  ApportVersion: 2.17.2-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/pcmC1D0p:   jonatan    2465 F...m pulseaudio
-  /dev/snd/controlC1:  jonatan    2465 F.... pulseaudio
-  /dev/snd/controlC0:  jonatan    2465 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/pcmC1D0p:   jonatan    2465 F...m pulseaudio
+  /dev/snd/controlC1:  jonatan    2465 F.... pulseaudio
+  /dev/snd/controlC0:  jonatan    2465 F.... pulseaudio
  CurrentDesktop: GNOME
  Date: Sun Apr 26 23:56:01 2015
  HibernationDevice: RESUME=UUID=83a341ec-8e0a-48f3-b194-a58b60546f21
  InstallationDate: Installed on 2015-01-07 (109 days ago)
  InstallationMedia: Ubuntu-GNOME 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: Acer Aspire E5-571G
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-15-generic.efi.signed root=/dev/mapper/ubuntu--gnome--vg-root ro quiet splash vt.handoff=7
  RelatedPackageVersions:
-  linux-restricted-modules-3.19.0-15-generic N/A
-  linux-backports-modules-3.19.0-15-generic  N/A
-  linux-firmware                             1.143
+  linux-restricted-modules-3.19.0-15-generic N/A
+  linux-backports-modules-3.19.0-15-generic  N/A
+  linux-firmware                             1.143
  SourcePackage: linux
  UpgradeStatus: Upgraded to vivid on 2015-04-23 (3 days ago)
  dmi.bios.date: 09/25/2014
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.16
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: EA50_HB
  dmi.board.vendor: Acer
  dmi.board.version: V1.16
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.16:bd09/25/2014:svnAcer:pnAspireE5-571G:pvrV1.16:rvnAcer:rnEA50_HB:rvrV1.16:cvnAcer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire E5-571G
  dmi.product.version: V1.16
  dmi.sys.vendor: Acer

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https://bugs.launchpad.net/bugs/1448836

Title:
  Bluetooth doesn't find any device

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I am using an Acer E 15. I am not sure how to find out the
  specifications of my bluetooth device. I found nothing with lsusb or
  lspci. The only thing i found was that:

  dmesg | grep bluetooth
  [   12.314809] bluetooth hci0: Direct firmware load for brcm/BCM43142A0-04ca-2009.hcd failed with error -2

  Until Ubuntu 14.10 the bluetooth device was not recognized at all.
  Since the update to Ubuntu 15.04 i can activate it through Gnome
  system settings and make it visible. But it will not be found by any
  device and will not find any itself.

  Yours sincerly
  Jonius

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: linux-image-3.19.0-15-generic 3.19.0-15.15
  ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
  Uname: Linux 3.19.0-15-generic x86_64
  NonfreeKernelModules: nvidia wl
  ApportVersion: 2.17.2-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/pcmC1D0p:   jonatan    2465 F...m pulseaudio
   /dev/snd/controlC1:  jonatan    2465 F.... pulseaudio
   /dev/snd/controlC0:  jonatan    2465 F.... pulseaudio
  CurrentDesktop: GNOME
  Date: Sun Apr 26 23:56:01 2015
  HibernationDevice: RESUME=UUID=83a341ec-8e0a-48f3-b194-a58b60546f21
  InstallationDate: Installed on 2015-01-07 (109 days ago)
  InstallationMedia: Ubuntu-GNOME 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: Acer Aspire E5-571G
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-15-generic.efi.signed root=/dev/mapper/ubuntu--gnome--vg-root ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.19.0-15-generic N/A
   linux-backports-modules-3.19.0-15-generic  N/A
   linux-firmware                             1.143
  SourcePackage: linux
  UpgradeStatus: Upgraded to vivid on 2015-04-23 (3 days ago)
  dmi.bios.date: 09/25/2014
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.16
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: EA50_HB
  dmi.board.vendor: Acer
  dmi.board.version: V1.16
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.16:bd09/25/2014:svnAcer:pnAspireE5-571G:pvrV1.16:rvnAcer:rnEA50_HB:rvrV1.16:cvnAcer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire E5-571G
  dmi.product.version: V1.16
  dmi.sys.vendor: Acer

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