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[Jim Kulakowski <JMKULAKOWSKI@xxxxxxxxx>]

apport information

** Attachment added: "CRDA.txt"
   https://bugs.launchpad.net/bugs/1449782/+attachment/4387197/+files/CRDA.txt

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https://bugs.launchpad.net/bugs/1449782

Title:
  Track pad not detected - Acer ES1-511

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Computer Model: Acer ES1-511-C0DV
  Touchpad Manufacturer: Synaptics

  Scenario
  -------------
  I recently acquired a used Acer ES1-511, which came installed with Windows 7.  I planned to only use the laptop with a Linux distro.  

  Initially, I installed The latest Ubuntu distro (32-Bit) in parallel
  with Windows 7.  Upon testing the environment from a USB install
  drive, I used Ubuntu's partitioner to shrink the Windows 7 partition
  significantly. The trackpad was working fine and I went ahead with the
  install.  Everything was great.

  When I realized that I had installed the 32-Bit version and that my
  system was easily capable of running the 64-Bit version, I decided to
  re-install the 64-Bit OS.

  In the testing scenario, everything was fine.  I wet ahead with the
  install, but this time, I decided to just overwrite the entire system
  and erase Windows 7 completely.  I decided that I would only use
  Ubuntu.  When install was complete, I restarted the computer and
  that's when the issue began.

  On reboot, The trackpad did not respond.  I tried a number fixes that
  I found in the forums, but when I search in terminal under lspci and a
  number of other commands, the trackpad does not exist on any list.
  There isn't even and unknown device.

  Concerned that it may be an Ubunut 64-Bit issue, I decided to try a
  different distro - Elementary OS.  Unfortunately, I'm still having the
  issue.  I can control everything with a USB mouse, but the trackpad is
  still unresponsive.

  Any help would be greatly appreciated.  Thanks!
  --- 
  ApportVersion: 2.14.1-0ubuntu3.8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/pcmC0D0p:   jmkulakowski   1294 F...m pulseaudio
   /dev/snd/controlC0:  jmkulakowski   1294 F.... pulseaudio
  CurrentDesktop: Pantheon
  DistroRelease: elementary OS 0.3
  HibernationDevice: RESUME=UUID=7cc48182-087f-4f5e-8d18-856a6775d8e4
  InstallationDate: Installed on 2015-04-29 (0 days ago)
  InstallationMedia: elementary OS 0.3 "Freya" - Stable amd64 (20150411)
  MachineType: Acer Aspire ES1-511
  NonfreeKernelModules: wl
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-34-generic root=UUID=daac24db-1fe0-41a5-be63-c5ea845bec43 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.16.0-34.45~14.04.1-generic 3.16.7-ckt8
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-34-generic N/A
   linux-backports-modules-3.16.0-34-generic  N/A
   linux-firmware                             1.127.11
  Tags:  freya
  Uname: Linux 3.16.0-34-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 04/14/2014
  dmi.bios.vendor: Acer
  dmi.bios.version: V1.02
  dmi.board.name: Aspire ES1-511
  dmi.board.vendor: Acer
  dmi.board.version: V1.02
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAcer:bvrV1.02:bd04/14/2014:svnAcer:pnAspireES1-511:pvrV1.02:rvnAcer:rnAspireES1-511:rvrV1.02:cvnAcer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire ES1-511
  dmi.product.version: V1.02
  dmi.sys.vendor: Acer

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