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Message #114849
[Bug 1449782] [NEW] Track pad not detected - Acer ES1-511
Public bug reported:
Computer Model: Acer ES1-511-C0DV
Touchpad Manufacturer: Synaptics
Scenario
-------------
I recently acquired a used Acer ES1-511, which came installed with Windows 7. I planned to only use the laptop with a Linux distro.
Initially, I installed The latest Ubuntu distro (32-Bit) in parallel
with Windows 7. Upon testing the environment from a USB install drive,
I used Ubuntu's partitioner to shrink the Windows 7 partition
significantly. The trackpad was working fine and I went ahead with the
install. Everything was great.
When I realized that I had installed the 32-Bit version and that my
system was easily capable of running the 64-Bit version, I decided to
re-install the 64-Bit OS.
In the testing scenario, everything was fine. I wet ahead with the
install, but this time, I decided to just overwrite the entire system
and erase Windows 7 completely. I decided that I would only use Ubuntu.
When install was complete, I restarted the computer and that's when the
issue began.
On reboot, The trackpad did not respond. I tried a number fixes that I
found in the forums, but when I search in terminal under lspci and a
number of other commands, the trackpad does not exist on any list.
There isn't even and unknown device.
Concerned that it may be an Ubunut 64-Bit issue, I decided to try a
different distro - Elementary OS. Unfortunately, I'm still having the
issue. I can control everything with a USB mouse, but the trackpad is
still unresponsive.
Any help would be greatly appreciated. Thanks!
** Affects: linux (Ubuntu)
Importance: Undecided
Status: Incomplete
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1449782
Title:
Track pad not detected - Acer ES1-511
Status in linux package in Ubuntu:
Incomplete
Bug description:
Computer Model: Acer ES1-511-C0DV
Touchpad Manufacturer: Synaptics
Scenario
-------------
I recently acquired a used Acer ES1-511, which came installed with Windows 7. I planned to only use the laptop with a Linux distro.
Initially, I installed The latest Ubuntu distro (32-Bit) in parallel
with Windows 7. Upon testing the environment from a USB install
drive, I used Ubuntu's partitioner to shrink the Windows 7 partition
significantly. The trackpad was working fine and I went ahead with the
install. Everything was great.
When I realized that I had installed the 32-Bit version and that my
system was easily capable of running the 64-Bit version, I decided to
re-install the 64-Bit OS.
In the testing scenario, everything was fine. I wet ahead with the
install, but this time, I decided to just overwrite the entire system
and erase Windows 7 completely. I decided that I would only use
Ubuntu. When install was complete, I restarted the computer and
that's when the issue began.
On reboot, The trackpad did not respond. I tried a number fixes that
I found in the forums, but when I search in terminal under lspci and a
number of other commands, the trackpad does not exist on any list.
There isn't even and unknown device.
Concerned that it may be an Ubunut 64-Bit issue, I decided to try a
different distro - Elementary OS. Unfortunately, I'm still having the
issue. I can control everything with a USB mouse, but the trackpad is
still unresponsive.
Any help would be greatly appreciated. Thanks!
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1449782/+subscriptions
Follow ups
-
[Bug 1449782] Re: Track pad not detected - Acer ES1-511
From: Jim Kulakowski, 2015-04-30
-
[Bug 1449782] Re: Track pad not detected - Acer ES1-511
From: Jim Kulakowski, 2015-04-30
-
[Bug 1449782] Re: Track pad not detected - Acer ES1-511
From: Jim Kulakowski, 2015-04-29
-
[Bug 1449782] Re: Track pad not detected - Acer ES1-511
From: Joseph Salisbury, 2015-04-29
-
[Bug 1449782] Re: Track pad not detected - Acer ES1-511
From: Jim Kulakowski, 2015-04-29
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[Bug 1449782] WifiSyslog.txt
From: Jim Kulakowski, 2015-04-29
-
[Bug 1449782] UdevLog.txt
From: Jim Kulakowski, 2015-04-29
-
[Bug 1449782] RfKill.txt
From: Jim Kulakowski, 2015-04-29
-
[Bug 1449782] UdevDb.txt
From: Jim Kulakowski, 2015-04-29
-
[Bug 1449782] PulseList.txt
From: Jim Kulakowski, 2015-04-29
-
[Bug 1449782] ProcModules.txt
From: Jim Kulakowski, 2015-04-29
-
[Bug 1449782] ProcInterrupts.txt
From: Jim Kulakowski, 2015-04-29
-
[Bug 1449782] ProcEnviron.txt
From: Jim Kulakowski, 2015-04-29
-
[Bug 1449782] ProcCpuinfo.txt
From: Jim Kulakowski, 2015-04-29
-
[Bug 1449782] Lsusb.txt
From: Jim Kulakowski, 2015-04-29
-
[Bug 1449782] Lspci.txt
From: Jim Kulakowski, 2015-04-29
-
[Bug 1449782] IwConfig.txt
From: Jim Kulakowski, 2015-04-29
-
[Bug 1449782] CurrentDmesg.txt
From: Jim Kulakowski, 2015-04-29
-
[Bug 1449782] CRDA.txt
From: Jim Kulakowski, 2015-04-29
-
[Bug 1449782] BootDmesg.txt
From: Jim Kulakowski, 2015-04-29
-
[Bug 1449782] Re: Track pad not detected - Acer ES1-511
From: Jim Kulakowski, 2015-04-29
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[Bug 1449782] Missing required logs.
From: Brad Figg, 2015-04-28
-
[Bug 1449782] [NEW] Track pad not detected - Acer ES1-511
From: Jim Kulakowski, 2015-04-28
References