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[Bug 1272933] Re: [Dell Latitude E6440] suspend leads to black screen, laptop does not enter sleep.

 

** Also affects: linux-lts-trusty (Ubuntu)
   Importance: Undecided
       Status: New

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https://bugs.launchpad.net/bugs/1272933

Title:
  [Dell Latitude E6440] suspend leads to black screen, laptop does not
  enter sleep.

Status in linux-lts-quantal package in Ubuntu:
  Expired
Status in linux-lts-trusty package in Ubuntu:
  New

Bug description:
  I have a Dell Latitude E6440 laptop
  (http://www.ubuntu.com/certification/hardware/201306-13687/), with the
  switchable AMD graphics option, running Ubuntu 12.04.2 LTS.

  I followed the installation instructions provided by Dell:
  http://www.dell.com/support/drivers/us/en/rc1046313/DriverDetails/Product/latitude-e6440-laptop?driverId=Y24FF&osCode=1204A&fileId=3332894306&languageCode=EN&categoryId=CS

  And after installation of Ubuntu and the Dell driver package, the
  laptop is running very well. However, I suffer from a bug preventing
  my laptop to suspend. On suspend, the screen just turns black but the
  laptop is still powered on. None of the key combinations I tried was
  able to restore the display, forcing me to do a hard shut down.

  Suspend sometimes does work but is very rare. I could not identify a
  pattern. One time where suspend worked consecutively, I got a kernel
  panic, which I took a screenshot of using my phone.

  I have also tried performing suspend on Ubuntu 12.04.3 using both Live
  CD and a clean install, but same thing happens. I also have an install
  of Debian Unstable, same symptoms with suspend on kernel version 3.12
  and 3.13.

  Please let me know what type of information I can provide to help fix
  this bug. Please be verbose, as my kernel debugging skills are non-
  existent.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.5.0-45-generic 3.5.0-45.68~precise1
  ProcVersionSignature: Ubuntu 3.5.0-45.68~precise1-generic 3.5.7.26
  Uname: Linux 3.5.0-45-generic x86_64
  NonfreeKernelModules: fglrx
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.25.
  ApportVersion: 2.0.1-0ubuntu17.6
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 1: PCH [HDA Intel PCH], device 0: ALC292 Analog [ALC292 Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  ghislain   2150 F.... pulseaudio
   /dev/snd/controlC0:  ghislain   2150 F.... pulseaudio
  CRDA:
   country GB:
   	(2402 - 2482 @ 40), (N/A, 20)
   	(5170 - 5250 @ 40), (N/A, 20)
   	(5250 - 5330 @ 40), (N/A, 20), DFS
   	(5490 - 5710 @ 40), (N/A, 27), DFS
  Card0.Amixer.info:
   Card hw:0 'MID'/'HDA Intel MID at 0xf7d34000 irq 48'
     Mixer name	: 'Intel Haswell HDMI'
     Components	: 'HDA:80862807,80860101,00100000'
     Controls      : 18
     Simple ctrls  : 3
  Card1.Amixer.info:
   Card hw:1 'PCH'/'HDA Intel PCH at 0xf7d30000 irq 49'
     Mixer name	: 'Realtek ALC292'
     Components	: 'HDA:10ec0292,102805bd,00100001'
     Controls      : 26
     Simple ctrls  : 13
  Date: Sun Jan 26 15:33:45 2014
  HibernationDevice: RESUME=UUID=5d5af1b2-317b-4693-bbd4-10bc99f45293
  InstallationMedia: Ubuntu 12.04 "Precise" - Build amd64 LIVE Binary 20130822-08:48
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
   
   wlan0     no wireless extensions.
  MachineType: Dell Inc. Latitude E6440
  MarkForUpload: True
  ProcEnviron:
   LANGUAGE=en_GB:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-45-generic root=UUID=3072672b-2ef4-4c89-9273-0b5071b7d1ad ro quiet splash pcie_aspm=force vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.5.0-45-generic N/A
   linux-backports-modules-3.5.0-45-generic  N/A
   linux-firmware                            1.79.9
  SourcePackage: linux-lts-quantal
  StagingDrivers: zram
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/03/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A02
  dmi.board.name: 0K9GNV
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA02:bd09/03/2013:svnDellInc.:pnLatitudeE6440:pvr01:rvnDellInc.:rn0K9GNV:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E6440
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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