kernel-packages team mailing list archive

[Arnett Carroll <arnett.carroll@xxxxxxxxx>]

apport information

** Tags added: apport-collected trusty

** Description changed:

  I have three laptop computers with SD Card Reader problems:
  
  I installed 64-bit Ubuntu Linux on a Gateway NE56R41u laptop.  It
  recgognizes and mounts the SD Card volume when it installs but will not
  find or  mount it afterward.  It recognizes these usb SD Card Readers.:
  
  A. SIYOTEAM Model SYM83 - mounts
  B. Micro S USB 2.0 - mounts
  C. All-in-One Mini Multi in One Memory Card Reader - mounts
  D. Internal SD Card Reader - mounts
  
  I installed 32-bit Ubuntu Linux on a Dell Latitude D510 laptop
  
  A.  SIYOTEAM Model SYM83 - mounts
  B.  Micro S USB 2.0 - doesn't mount
  C. All-in-One Mini Multi in one Memory Card Reader - doesn't mount
  D. Acer 4-in-1 PCMIA SD Card Reader - doesn't mount
  
  I installed 32-bit Linux Lite on a Dell Latitude C600 laptop
  
  A. SIYOTEAM Model SYM83 - does not mount
  B. Micro S USB 2.0 - does not mount
  C.  All-In-One Mini Multi in one Memory Card Reader - mounts
  
- Is this related to the Linux Kernel itself?  I cannot get drivers to
- work with these devices.  The SIYOTEAM and Micro S readers may be having
- a problem with the Micro SD card itself.
+ Is this related to the Linux Kernel itself?  I cannot get drivers to work with these devices.  The SIYOTEAM and Micro S readers may be having a problem with the Micro SD card itself.
+ --- 
+ ApportVersion: 2.14.1-0ubuntu3.10
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  arnett     2088 F.... pulseaudio
+ CurrentDesktop: Unity
+ DistroRelease: Ubuntu 14.04
+ HibernationDevice: RESUME=UUID=faafcb2b-b3ee-431c-a45d-7eab3060c8ca
+ InstallationDate: Installed on 2015-03-24 (40 days ago)
+ InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
+ MachineType: Gateway NE56R
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-51-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.13.0-51.84-generic 3.13.11-ckt18
+ RelatedPackageVersions:
+  linux-restricted-modules-3.13.0-51-generic N/A
+  linux-backports-modules-3.13.0-51-generic  N/A
+  linux-firmware                             1.127.11
+ Tags:  trusty
+ Uname: Linux 3.13.0-51-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 03/11/2013
+ dmi.bios.vendor: Insyde Corp.
+ dmi.bios.version: V2.15
+ dmi.board.asset.tag: Type2 - Board Asset Tag
+ dmi.board.name: EG50_HC_CR
+ dmi.board.vendor: Gateway
+ dmi.board.version: Type2 - Board Version
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Insyde Corp.
+ dmi.chassis.version: V2.15
+ dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.15:bd03/11/2013:svnGateway:pnNE56R:pvrV2.15:rvnGateway:rnEG50_HC_CR:rvrType2-BoardVersion:cvnInsydeCorp.:ct10:cvrV2.15:
+ dmi.product.name: NE56R
+ dmi.product.version: V2.15
+ dmi.sys.vendor: Gateway

** Attachment added: "AlsaInfo.txt"
   https://bugs.launchpad.net/bugs/1451239/+attachment/4390339/+files/AlsaInfo.txt

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https://bugs.launchpad.net/bugs/1451239

Title:
  SD Card Reader Problems

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I have three laptop computers with SD Card Reader problems:

  I installed 64-bit Ubuntu Linux on a Gateway NE56R41u laptop.  It
  recgognizes and mounts the SD Card volume when it installs but will
  not find or  mount it afterward.  It recognizes these usb SD Card
  Readers.:

  A. SIYOTEAM Model SYM83 - mounts
  B. Micro S USB 2.0 - mounts
  C. All-in-One Mini Multi in One Memory Card Reader - mounts
  D. Internal SD Card Reader - mounts

  I installed 32-bit Ubuntu Linux on a Dell Latitude D510 laptop

  A.  SIYOTEAM Model SYM83 - mounts
  B.  Micro S USB 2.0 - doesn't mount
  C. All-in-One Mini Multi in one Memory Card Reader - doesn't mount
  D. Acer 4-in-1 PCMIA SD Card Reader - doesn't mount

  I installed 32-bit Linux Lite on a Dell Latitude C600 laptop

  A. SIYOTEAM Model SYM83 - does not mount
  B. Micro S USB 2.0 - does not mount
  C.  All-In-One Mini Multi in one Memory Card Reader - mounts

  Is this related to the Linux Kernel itself?  I cannot get drivers to work with these devices.  The SIYOTEAM and Micro S readers may be having a problem with the Micro SD card itself.
  --- 
  ApportVersion: 2.14.1-0ubuntu3.10
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  arnett     2088 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=faafcb2b-b3ee-431c-a45d-7eab3060c8ca
  InstallationDate: Installed on 2015-03-24 (40 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: Gateway NE56R
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-51-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-51.84-generic 3.13.11-ckt18
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-51-generic N/A
   linux-backports-modules-3.13.0-51-generic  N/A
   linux-firmware                             1.127.11
  Tags:  trusty
  Uname: Linux 3.13.0-51-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 03/11/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V2.15
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: EG50_HC_CR
  dmi.board.vendor: Gateway
  dmi.board.version: Type2 - Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Insyde Corp.
  dmi.chassis.version: V2.15
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.15:bd03/11/2013:svnGateway:pnNE56R:pvrV2.15:rvnGateway:rnEG50_HC_CR:rvrType2-BoardVersion:cvnInsydeCorp.:ct10:cvrV2.15:
  dmi.product.name: NE56R
  dmi.product.version: V2.15
  dmi.sys.vendor: Gateway

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