kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Arnett Carroll, as per http://us.gateway.com/gw/en/US/content/drivers-
downloads an update to your computer's buggy and outdated BIOS is
available (2.21). If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then
please mark this report Status Confirmed.

Thank you for your understanding.

** Tags added: bios-outdated-2.21

** Description changed:

- I have three laptop computers with SD Card Reader problems:
+ I installed 64-bit Ubuntu Linux on a Gateway NE56R41u laptop. It
+ recognizes and mounts the SD Card volume when it installs but will not
+ find or mount it afterward.
  
- I installed 64-bit Ubuntu Linux on a Gateway NE56R41u laptop.  It
- recgognizes and mounts the SD Card volume when it installs but will not
- find or  mount it afterward.  It recognizes these usb SD Card Readers.:
- 
- A. SIYOTEAM Model SYM83 - mounts
- B. Micro S USB 2.0 - mounts
- C. All-in-One Mini Multi in One Memory Card Reader - mounts
- D. Internal SD Card Reader - mounts
- 
- I installed 32-bit Ubuntu Linux on a Dell Latitude D510 laptop
- 
- A.  SIYOTEAM Model SYM83 - mounts
- B.  Micro S USB 2.0 - doesn't mount
- C. All-in-One Mini Multi in one Memory Card Reader - doesn't mount
- D. Acer 4-in-1 PCMIA SD Card Reader - doesn't mount
- 
- I installed 32-bit Linux Lite on a Dell Latitude C600 laptop
- 
- A. SIYOTEAM Model SYM83 - does not mount
- B. Micro S USB 2.0 - does not mount
- C.  All-In-One Mini Multi in one Memory Card Reader - mounts
- 
- Is this related to the Linux Kernel itself?  I cannot get drivers to work with these devices.  The SIYOTEAM and Micro S readers may be having a problem with the Micro SD card itself.
- --- 
+ ---
  ApportVersion: 2.14.1-0ubuntu3.10
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  arnett     2088 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  arnett     2088 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=faafcb2b-b3ee-431c-a45d-7eab3060c8ca
  InstallationDate: Installed on 2015-03-24 (40 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: Gateway NE56R
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-51-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-51.84-generic 3.13.11-ckt18
  RelatedPackageVersions:
-  linux-restricted-modules-3.13.0-51-generic N/A
-  linux-backports-modules-3.13.0-51-generic  N/A
-  linux-firmware                             1.127.11
+  linux-restricted-modules-3.13.0-51-generic N/A
+  linux-backports-modules-3.13.0-51-generic  N/A
+  linux-firmware                             1.127.11
  Tags:  trusty
  Uname: Linux 3.13.0-51-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 03/11/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V2.15
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: EG50_HC_CR
  dmi.board.vendor: Gateway
  dmi.board.version: Type2 - Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Insyde Corp.
  dmi.chassis.version: V2.15
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.15:bd03/11/2013:svnGateway:pnNE56R:pvrV2.15:rvnGateway:rnEG50_HC_CR:rvrType2-BoardVersion:cvnInsydeCorp.:ct10:cvrV2.15:
  dmi.product.name: NE56R
  dmi.product.version: V2.15
  dmi.sys.vendor: Gateway

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1451239

Title:
  SD Card Reader Problems

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I installed 64-bit Ubuntu Linux on a Gateway NE56R41u laptop. It
  recognizes and mounts the SD Card volume when it installs but will not
  find or mount it afterward.

  ---
  ApportVersion: 2.14.1-0ubuntu3.10
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  arnett     2088 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=faafcb2b-b3ee-431c-a45d-7eab3060c8ca
  InstallationDate: Installed on 2015-03-24 (40 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: Gateway NE56R
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-51-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-51.84-generic 3.13.11-ckt18
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-51-generic N/A
   linux-backports-modules-3.13.0-51-generic  N/A
   linux-firmware                             1.127.11
  Tags:  trusty
  Uname: Linux 3.13.0-51-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 03/11/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V2.15
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: EG50_HC_CR
  dmi.board.vendor: Gateway
  dmi.board.version: Type2 - Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Insyde Corp.
  dmi.chassis.version: V2.15
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.15:bd03/11/2013:svnGateway:pnNE56R:pvrV2.15:rvnGateway:rnEG50_HC_CR:rvrType2-BoardVersion:cvnInsydeCorp.:ct10:cvrV2.15:
  dmi.product.name: NE56R
  dmi.product.version: V2.15
  dmi.sys.vendor: Gateway

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1451239/+subscriptions