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[Bug 1451357] Re: [Lenovo SazanW-2] system got hang and screen became black after execute upgrade under 12.04.2

 

** Description changed:

  CID : 201412-16338  SazanW-2
  
  00:02.0 VGA compatible controller [0300]: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09)
  08:00.0 3D controller [0302]: NVIDIA Corporation Device [10de:137a] (rev a2)
  
  Repro steps:
  1. Install 14.04.2 on SazanW-2
  2. Execute upgrade by 'Software Updater'
  3. Make sure kernel upgrade from 3.16.0-30 to 3.16.0-36
  4. Reboot system and verify the result.
  
  Actual result:
- Booting, GRUB is pass, then system got hang and screen became black. tty1~7 are useless.
+ a, Booting, GRUB is pass, then system got hang and screen became black. tty1~7 are useless.
  
- Try to add a 'text' kernel parameter on GRUB page, booting system, got
- the same actual result.
+ b, Try to add a 'text' kernel parameter on GRUB page, booting system,
+ got the same actual result.
  
- After system got hang, try to get logs via 'SSH', get result 'Connection
- refused'.
+ c, After system got hang, try to get logs via 'SSH', get result
+ 'Connection refused'.
+ 
+ Notes:
+ Because there is no available NV driver, system is working on 8086:1616 now. 
+ 
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.16.0-30-generic 3.16.0-30.40~14.04.1 [modified: boot/vmlinuz-3.16.0-30-generic]
  ProcVersionSignature: Ubuntu 3.16.0-30.40~14.04.1-generic 3.16.7-ckt3
  Uname: Linux 3.16.0-30-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.10
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Mon May  4 03:59:56 2015
  InstallationDate: Installed on 2015-05-04 (0 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  SourcePackage: linux-lts-utopic
  UpgradeStatus: No upgrade log present (probably fresh install)

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https://bugs.launchpad.net/bugs/1451357

Title:
  [Lenovo SazanW-2] system got hang and screen became black after
  execute upgrade under 12.04.2

Status in HWE Next Project:
  New
Status in linux-lts-utopic package in Ubuntu:
  New

Bug description:
  CID : 201412-16338  SazanW-2

  00:02.0 VGA compatible controller [0300]: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09)
  08:00.0 3D controller [0302]: NVIDIA Corporation Device [10de:137a] (rev a2)

  Repro steps:
  1. Install 14.04.2 on SazanW-2
  2. Execute upgrade by 'Software Updater'
  3. Make sure kernel upgrade from 3.16.0-30 to 3.16.0-36
  4. Reboot system and verify the result.

  Actual result:
  a, Booting, GRUB is pass, then system got hang and screen became black. tty1~7 are useless.

  b, Try to add a 'text' kernel parameter on GRUB page, booting system,
  got the same actual result.

  c, After system got hang, try to get logs via 'SSH', get result
  'Connection refused'.

  Notes:
  Because there is no available NV driver, system is working on 8086:1616 now. 

  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.16.0-30-generic 3.16.0-30.40~14.04.1 [modified: boot/vmlinuz-3.16.0-30-generic]
  ProcVersionSignature: Ubuntu 3.16.0-30.40~14.04.1-generic 3.16.7-ckt3
  Uname: Linux 3.16.0-30-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.10
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Mon May  4 03:59:56 2015
  InstallationDate: Installed on 2015-05-04 (0 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  SourcePackage: linux-lts-utopic
  UpgradeStatus: No upgrade log present (probably fresh install)

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