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[Bug 1451357] [NEW] [Lenovo SazanW-2] system got hang and screen became black after execute upgrade under 12.04.2

 

Public bug reported:

CID : 201412-16338  SazanW-2

00:02.0 VGA compatible controller [0300]: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09)
08:00.0 3D controller [0302]: NVIDIA Corporation Device [10de:137a] (rev a2)

Repro steps:
1. Install 14.04.2 on SazanW-2
2. Execute upgrade by 'Software Updater'
3. Make sure kernel upgrade from 3.16.0-30 to 3.16.0-36
4. Reboot system and verify the result.

Actual result:
Booting, GRUB is pass, then system got hang and screen became black. tty1~7 are useless.

Try to add a 'text' kernel parameter on GRUB page, booting system, got
the same actual result.

After system got hang, try to get logs via 'SSH', get result 'Connection
refused'.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.16.0-30-generic 3.16.0-30.40~14.04.1 [modified: boot/vmlinuz-3.16.0-30-generic]
ProcVersionSignature: Ubuntu 3.16.0-30.40~14.04.1-generic 3.16.7-ckt3
Uname: Linux 3.16.0-30-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.10
Architecture: amd64
CurrentDesktop: Unity
Date: Mon May  4 03:59:56 2015
InstallationDate: Installed on 2015-05-04 (0 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
SourcePackage: linux-lts-utopic
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: hwe-next
     Importance: Undecided
         Status: New

** Affects: linux-lts-utopic (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: 201412-16338 amd64 apport-bug beijing-lab blocks-hwcert trusty

** Also affects: hwe-next
   Importance: Undecided
       Status: New

-- 
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https://bugs.launchpad.net/bugs/1451357

Title:
  [Lenovo SazanW-2] system got hang and screen became black after
  execute upgrade under 12.04.2

Status in HWE Next Project:
  New
Status in linux-lts-utopic package in Ubuntu:
  New

Bug description:
  CID : 201412-16338  SazanW-2

  00:02.0 VGA compatible controller [0300]: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09)
  08:00.0 3D controller [0302]: NVIDIA Corporation Device [10de:137a] (rev a2)

  Repro steps:
  1. Install 14.04.2 on SazanW-2
  2. Execute upgrade by 'Software Updater'
  3. Make sure kernel upgrade from 3.16.0-30 to 3.16.0-36
  4. Reboot system and verify the result.

  Actual result:
  Booting, GRUB is pass, then system got hang and screen became black. tty1~7 are useless.

  Try to add a 'text' kernel parameter on GRUB page, booting system, got
  the same actual result.

  After system got hang, try to get logs via 'SSH', get result
  'Connection refused'.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.16.0-30-generic 3.16.0-30.40~14.04.1 [modified: boot/vmlinuz-3.16.0-30-generic]
  ProcVersionSignature: Ubuntu 3.16.0-30.40~14.04.1-generic 3.16.7-ckt3
  Uname: Linux 3.16.0-30-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.10
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Mon May  4 03:59:56 2015
  InstallationDate: Installed on 2015-05-04 (0 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  SourcePackage: linux-lts-utopic
  UpgradeStatus: No upgrade log present (probably fresh install)

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