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Message #118950
[Bug 1455870] Re: Suspend to RAM freeze when wawking up with linux image 3.19.0-16
Vincent, as per http://www.samsung.com/fr/support/model/NP-R525-JS01FR
an update to your computer's buggy and outdated BIOS is available
(05NS). If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?
If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.
Once the BIOS is updated, and the information above is provided, then
please mark this report Status Confirmed.
Thank you for your understanding.
** Attachment removed: "1455870.apport"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1455870/+attachment/4398773/+files/1455870.apport
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https://bugs.launchpad.net/bugs/1455870
Title:
Suspend to RAM freeze when wawking up with linux image 3.19.0-16
Status in linux package in Ubuntu:
Incomplete
Bug description:
Hi all,
I noticed with my laptop samsung r525 running a fresh install of
kubuntu 15.04 that if I close the screen, the computer goes to suspend
to RAM but when I try to wake it up, the computer starts again but the
screen does not turn on. Nothing is displayed and the screen remains
turned off, including backlights (this is diferent from having
backlights on again a blackscreen displayed on screen).
I can reproduce the same behaviour by using the pm-suspend command
from shell, or clicking "suspend to ram" into the exit menu.
If I boot from the 3.19.0-15 kernel, everything works properly. I
tried another kernel picked up from here http://kernel.ubuntu.com
/~kernel-ppa/mainline/?C=N;O=D following this wiki page
https://wiki.ubuntu.com/Kernel/MainlineBuilds?action=show&redirect=KernelMainlineBuilds
(respectfully the v4.1-rc3-unstable and v4.1-rc2-vivid and I got the
same problem each time.
What is going wrong ?
---
ApportVersion: 2.17.2-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 2786 F.... pulseaudio
/dev/snd/controlC1: ubuntu 2786 F.... pulseaudio
CasperVersion: 1.360
CurrentDesktop: Unity
DistroRelease: Ubuntu 15.04
LiveMediaBuild: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
MachineType: SAMSUNG ELECTRONICS CO., LTD. R425/R525
Package: linux (not installed)
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=fr_FR.UTF-8
SHELL=/bin/bash
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: noprompt cdrom-detect/try-usb=true persistent file=/cdrom/preseed/username.seed boot=casper initrd=/casper/initrd.lz quiet splash --- maybe-ubiquity
ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
RelatedPackageVersions:
linux-restricted-modules-3.19.0-15-generic N/A
linux-backports-modules-3.19.0-15-generic N/A
linux-firmware 1.143
Tags: vivid
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
Uname: Linux 3.19.0-15-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 04/10/2010
dmi.bios.vendor: Phoenix Technologies Ltd.
dmi.bios.version: 03NS
dmi.board.name: R425/R525
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: Not Applicable
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvr03NS:bd04/10/2010:svnSAMSUNGELECTRONICSCO.,LTD.:pnR425/R525:pvrNotApplicable:rvnSAMSUNGELECTRONICSCO.,LTD.:rnR425/R525:rvrNotApplicable:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A:
dmi.product.name: R425/R525
dmi.product.version: Not Applicable
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
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