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Re: [Bug 1197491] Re: touchpad not recognised on DELL inspiron 15z 5523

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Hello, I've been trying to update BIOS following the guidelines in
https://wiki.ubuntu.com/DellBIOS

and downloading the A05 version from
http://www.dell.com/support/drivers/us/en/19/DriverDetails/Product/inspiron-15z-5523?driverId=DHP19&osCode=W832&fileId=3203661923&languageCode=en&categoryId=BI

but none worked, it seems that the DOS emulator cannot load the exe file
(for instance dosemu gives ERROR: EMU86: error 94).

Should I try something else?

Thanks

Giacomo


2013/7/16 Christopher M. Penalver <christopher.m.penalver@xxxxxxxxx>

> Giacomo Rosati, as per
> http://www.dell.com/support/troubleshooting/us/en/04/Product/inspiron-
> 15z-5523 an update is available for your BIOS (A05). If you update to
> this, does it change anything?
>
> If not, could you please both specify what happened, and provide the
> output of the following terminal command:
> sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
>
> Thank you for your understanding.
>
> ** Tags added: bios-outdated-a05 needs-upstream-testing
>
> ** Tags removed: kernel-bug-exists-upstream
> ** Tags added: kernel-bug-exists-upstream-v3.10
>
> ** Changed in: linux (Ubuntu)
>        Status: Confirmed => Incomplete
>
> ** Summary changed:
>
> - touchpad not recognised on DELL inspiron 15z 5523
> + [DELL Inspiron 15z 5523] touchpad not recognised
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1197491
>
> Title:
>   [DELL Inspiron 15z 5523] touchpad not recognised
>
> Status in “linux” package in Ubuntu:
>   Incomplete
>
> Bug description:
>   Both in Ubuntu 12.04 and 13.04 touchpad is not recognised on DELL
> inspiron 15z 5523. The output of xinput is PS/2 generic mouse. The touchpad
> is not working at all. Except sometimes the cursor moves randomly.
>   ---
>   AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.25.
>   ApportVersion: 2.0.1-0ubuntu17.3
>   Architecture: amd64
>   ArecordDevices:
>    **** List of CAPTURE Hardware Devices ****
>    card 0: PCH [HDA Intel PCH], device 0: STAC92xx Analog [STAC92xx Analog]
>      Subdevices: 1/1
>      Subdevice #0: subdevice #0
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC0:  jack-stable   1807 F.... pulseaudio
>   Card0.Amixer.info:
>    Card hw:0 'PCH'/'HDA Intel PCH at 0xf7a10000 irq 47'
>      Mixer name : 'Intel PantherPoint HDMI'
>      Components : 'HDA:111d76e0,1028058f,00100303
> HDA:80862806,80860101,00100000'
>      Controls      : 23
>      Simple ctrls  : 10
>   DistroRelease: Ubuntu 12.04
>   HibernationDevice: RESUME=UUID=ec4d058c-8f1a-4bb2-b425-6aeb3fa0f6f5
>   InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release amd64
> (20130213)
>   MachineType: Dell Inc. Inspiron 5523
>   MarkForUpload: True
>   NonfreeKernelModules: wl
>   Package: linux (not installed)
>   ProcEnviron:
>    TERM=xterm
>    PATH=(custom, no user)
>    LANG=en_US.UTF-8
>    SHELL=/bin/bash
>   ProcFB: 0 inteldrmfb
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-34-generic
> root=UUID=bd5ed224-ed7b-401b-88a8-2c55f4cda06b ro acpi_backlight=vendor
> dell_laptop.backlight=0 quiet splash
>   ProcVersionSignature: Ubuntu 3.5.0-34.55~precise1-generic 3.5.7.13
>   RelatedPackageVersions:
>    linux-restricted-modules-3.5.0-34-generic N/A
>    linux-backports-modules-3.5.0-34-generic  N/A
>    linux-firmware                            1.79.4
>   StagingDrivers: rts5139
>   Tags:  precise running-unity staging
>   Uname: Linux 3.5.0-34-generic x86_64
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
>   dmi.bios.date: 01/29/2013
>   dmi.bios.vendor: Dell Inc.
>   dmi.bios.version: A03
>   dmi.board.name: 0G9PXN
>   dmi.board.vendor: Dell Inc.
>   dmi.board.version: A03
>   dmi.chassis.type: 8
>   dmi.chassis.vendor: Dell Inc.
>   dmi.chassis.version: Not Specified
>   dmi.modalias:
> dmi:bvnDellInc.:bvrA03:bd01/29/2013:svnDellInc.:pnInspiron5523:pvrNotSpecified:rvnDellInc.:rn0G9PXN:rvrA03:cvnDellInc.:ct8:cvrNotSpecified:
>   dmi.product.name: Inspiron 5523
>   dmi.product.version: Not Specified
>   dmi.sys.vendor: Dell Inc.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1197491/+subscriptions
>

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1197491

Title:
  [DELL Inspiron 15z 5523] touchpad not recognised

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Both in Ubuntu 12.04 and 13.04 touchpad is not recognised on DELL inspiron 15z 5523. The output of xinput is PS/2 generic mouse. The touchpad is not working at all. Except sometimes the cursor moves randomly.
  ---
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.25.
  ApportVersion: 2.0.1-0ubuntu17.3
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: PCH [HDA Intel PCH], device 0: STAC92xx Analog [STAC92xx Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  jack-stable   1807 F.... pulseaudio
  Card0.Amixer.info:
   Card hw:0 'PCH'/'HDA Intel PCH at 0xf7a10000 irq 47'
     Mixer name	: 'Intel PantherPoint HDMI'
     Components	: 'HDA:111d76e0,1028058f,00100303 HDA:80862806,80860101,00100000'
     Controls      : 23
     Simple ctrls  : 10
  DistroRelease: Ubuntu 12.04
  HibernationDevice: RESUME=UUID=ec4d058c-8f1a-4bb2-b425-6aeb3fa0f6f5
  InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release amd64 (20130213)
  MachineType: Dell Inc. Inspiron 5523
  MarkForUpload: True
  NonfreeKernelModules: wl
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-34-generic root=UUID=bd5ed224-ed7b-401b-88a8-2c55f4cda06b ro acpi_backlight=vendor dell_laptop.backlight=0 quiet splash
  ProcVersionSignature: Ubuntu 3.5.0-34.55~precise1-generic 3.5.7.13
  RelatedPackageVersions:
   linux-restricted-modules-3.5.0-34-generic N/A
   linux-backports-modules-3.5.0-34-generic  N/A
   linux-firmware                            1.79.4
  StagingDrivers: rts5139
  Tags:  precise running-unity staging
  Uname: Linux 3.5.0-34-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 01/29/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A03
  dmi.board.name: 0G9PXN
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A03
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: dmi:bvnDellInc.:bvrA03:bd01/29/2013:svnDellInc.:pnInspiron5523:pvrNotSpecified:rvnDellInc.:rn0G9PXN:rvrA03:cvnDellInc.:ct8:cvrNotSpecified:
  dmi.product.name: Inspiron 5523
  dmi.product.version: Not Specified
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1197491/+subscriptions

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