← Back to team overview

kernel-packages team mailing list archive

Re: [Bug 1197491] Re: touchpad not recognised on DELL inspiron 15z 5523

 

An update,

when trying to run the bios update file with dosbox it says

"rom version should be newer than bios version"

seems that it sees it as an older version


2013/9/4 giacomo rosati <jackderosis@xxxxxxxxx>

> Hello, I've been trying to update BIOS following the guidelines in
> https://wiki.ubuntu.com/DellBIOS
>
> and downloading the A05 version from
>
> http://www.dell.com/support/drivers/us/en/19/DriverDetails/Product/inspiron-15z-5523?driverId=DHP19&osCode=W832&fileId=3203661923&languageCode=en&categoryId=BI
>
> but none worked, it seems that the DOS emulator cannot load the exe file
> (for instance dosemu gives ERROR: EMU86: error 94).
>
> Should I try something else?
>
> Thanks
>
> Giacomo
>
>
> 2013/7/16 Christopher M. Penalver <christopher.m.penalver@xxxxxxxxx>
>
> Giacomo Rosati, as per
>> http://www.dell.com/support/troubleshooting/us/en/04/Product/inspiron-
>> 15z-5523<http://www.dell.com/support/troubleshooting/us/en/04/Product/inspiron-15z-5523>an update is available for your BIOS (A05). If you update to
>> this, does it change anything?
>>
>> If not, could you please both specify what happened, and provide the
>> output of the following terminal command:
>> sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
>>
>> Thank you for your understanding.
>>
>> ** Tags added: bios-outdated-a05 needs-upstream-testing
>>
>> ** Tags removed: kernel-bug-exists-upstream
>> ** Tags added: kernel-bug-exists-upstream-v3.10
>>
>> ** Changed in: linux (Ubuntu)
>>        Status: Confirmed => Incomplete
>>
>> ** Summary changed:
>>
>> - touchpad not recognised on DELL inspiron 15z 5523
>> + [DELL Inspiron 15z 5523] touchpad not recognised
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https://bugs.launchpad.net/bugs/1197491
>>
>> Title:
>>   [DELL Inspiron 15z 5523] touchpad not recognised
>>
>> Status in “linux” package in Ubuntu:
>>   Incomplete
>>
>> Bug description:
>>   Both in Ubuntu 12.04 and 13.04 touchpad is not recognised on DELL
>> inspiron 15z 5523. The output of xinput is PS/2 generic mouse. The touchpad
>> is not working at all. Except sometimes the cursor moves randomly.
>>   ---
>>   AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.25.
>>   ApportVersion: 2.0.1-0ubuntu17.3
>>   Architecture: amd64
>>   ArecordDevices:
>>    **** List of CAPTURE Hardware Devices ****
>>    card 0: PCH [HDA Intel PCH], device 0: STAC92xx Analog [STAC92xx
>> Analog]
>>      Subdevices: 1/1
>>      Subdevice #0: subdevice #0
>>   AudioDevicesInUse:
>>    USER        PID ACCESS COMMAND
>>    /dev/snd/controlC0:  jack-stable   1807 F.... pulseaudio
>>   Card0.Amixer.info:
>>    Card hw:0 'PCH'/'HDA Intel PCH at 0xf7a10000 irq 47'
>>      Mixer name : 'Intel PantherPoint HDMI'
>>      Components : 'HDA:111d76e0,1028058f,00100303
>> HDA:80862806,80860101,00100000'
>>      Controls      : 23
>>      Simple ctrls  : 10
>>   DistroRelease: Ubuntu 12.04
>>   HibernationDevice: RESUME=UUID=ec4d058c-8f1a-4bb2-b425-6aeb3fa0f6f5
>>   InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release
>> amd64 (20130213)
>>   MachineType: Dell Inc. Inspiron 5523
>>   MarkForUpload: True
>>   NonfreeKernelModules: wl
>>   Package: linux (not installed)
>>   ProcEnviron:
>>    TERM=xterm
>>    PATH=(custom, no user)
>>    LANG=en_US.UTF-8
>>    SHELL=/bin/bash
>>   ProcFB: 0 inteldrmfb
>>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-34-generic
>> root=UUID=bd5ed224-ed7b-401b-88a8-2c55f4cda06b ro acpi_backlight=vendor
>> dell_laptop.backlight=0 quiet splash
>>   ProcVersionSignature: Ubuntu 3.5.0-34.55~precise1-generic 3.5.7.13
>>   RelatedPackageVersions:
>>    linux-restricted-modules-3.5.0-34-generic N/A
>>    linux-backports-modules-3.5.0-34-generic  N/A
>>    linux-firmware                            1.79.4
>>   StagingDrivers: rts5139
>>   Tags:  precise running-unity staging
>>   Uname: Linux 3.5.0-34-generic x86_64
>>   UpgradeStatus: No upgrade log present (probably fresh install)
>>   UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
>>   dmi.bios.date: 01/29/2013
>>   dmi.bios.vendor: Dell Inc.
>>   dmi.bios.version: A03
>>   dmi.board.name: 0G9PXN
>>   dmi.board.vendor: Dell Inc.
>>   dmi.board.version: A03
>>   dmi.chassis.type: 8
>>   dmi.chassis.vendor: Dell Inc.
>>   dmi.chassis.version: Not Specified
>>   dmi.modalias:
>> dmi:bvnDellInc.:bvrA03:bd01/29/2013:svnDellInc.:pnInspiron5523:pvrNotSpecified:rvnDellInc.:rn0G9PXN:rvrA03:cvnDellInc.:ct8:cvrNotSpecified:
>>   dmi.product.name: Inspiron 5523
>>   dmi.product.version: Not Specified
>>   dmi.sys.vendor: Dell Inc.
>>
>> To manage notifications about this bug go to:
>>
>> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1197491/+subscriptions
>>
>
>

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1197491

Title:
  [DELL Inspiron 15z 5523] touchpad not recognised

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Both in Ubuntu 12.04 and 13.04 touchpad is not recognised on DELL inspiron 15z 5523. The output of xinput is PS/2 generic mouse. The touchpad is not working at all. Except sometimes the cursor moves randomly.
  ---
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.25.
  ApportVersion: 2.0.1-0ubuntu17.3
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: PCH [HDA Intel PCH], device 0: STAC92xx Analog [STAC92xx Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  jack-stable   1807 F.... pulseaudio
  Card0.Amixer.info:
   Card hw:0 'PCH'/'HDA Intel PCH at 0xf7a10000 irq 47'
     Mixer name	: 'Intel PantherPoint HDMI'
     Components	: 'HDA:111d76e0,1028058f,00100303 HDA:80862806,80860101,00100000'
     Controls      : 23
     Simple ctrls  : 10
  DistroRelease: Ubuntu 12.04
  HibernationDevice: RESUME=UUID=ec4d058c-8f1a-4bb2-b425-6aeb3fa0f6f5
  InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release amd64 (20130213)
  MachineType: Dell Inc. Inspiron 5523
  MarkForUpload: True
  NonfreeKernelModules: wl
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-34-generic root=UUID=bd5ed224-ed7b-401b-88a8-2c55f4cda06b ro acpi_backlight=vendor dell_laptop.backlight=0 quiet splash
  ProcVersionSignature: Ubuntu 3.5.0-34.55~precise1-generic 3.5.7.13
  RelatedPackageVersions:
   linux-restricted-modules-3.5.0-34-generic N/A
   linux-backports-modules-3.5.0-34-generic  N/A
   linux-firmware                            1.79.4
  StagingDrivers: rts5139
  Tags:  precise running-unity staging
  Uname: Linux 3.5.0-34-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 01/29/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A03
  dmi.board.name: 0G9PXN
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A03
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: dmi:bvnDellInc.:bvrA03:bd01/29/2013:svnDellInc.:pnInspiron5523:pvrNotSpecified:rvnDellInc.:rn0G9PXN:rvrA03:cvnDellInc.:ct8:cvrNotSpecified:
  dmi.product.name: Inspiron 5523
  dmi.product.version: Not Specified
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1197491/+subscriptions


References