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Message #119918
[Bug 1457852] CurrentDmesg.txt
apport information
** Attachment added: "CurrentDmesg.txt"
https://bugs.launchpad.net/bugs/1457852/+attachment/4402426/+files/CurrentDmesg.txt
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https://bugs.launchpad.net/bugs/1457852
Title:
Optiplex 9020 reboots rather than shutting down if USB3 enabled
Status in linux package in Ubuntu:
Confirmed
Bug description:
Description: Ubuntu 14.04.2 LTS
Release: 14.04
linux-image-3.13.0-49-generic version 3.13.0-49.83
I have a large number of Dell Optiplex 9020 machines, and when they
are asked to shutdown with e.g. shutdown -h now, they shut down
successfully and then approximately four seconds later they start up
again.
This problem only happens if the system's USB3 ports are enabled.
If I reinstate the code removed from xhci-pci.c in the diff.gz:
if (pdev->vendor == PCI_VENDOR_ID_INTEL &&
- (pdev->device == PCI_DEVICE_ID_INTEL_LYNXPOINT_XHCI ||
- pdev->device == PCI_DEVICE_ID_INTEL_LYNXPOINT_LP_XHCI)) {
- /* Workaround for occasional spurious wakeups from S5 (or
- * any other sleep) on Haswell machines with LPT and LPT-LP
- * with the new Intel BIOS
- */
- /* Limit the quirk to only known vendors, as this triggers
- * yet another BIOS bug on some other machines
- * https://bugzilla.kernel.org/show_bug.cgi?id=66171
- */
- if (pdev->subsystem_vendor == PCI_VENDOR_ID_HP)
- xhci->quirks |= XHCI_SPURIOUS_WAKEUP;
+ pdev->device == PCI_DEVICE_ID_INTEL_LYNXPOINT_LP_XHCI) {
+ xhci->quirks |= XHCI_SPURIOUS_REBOOT;
}
and add msleep(1000) to xhci.c as suggested at http://www.gossamer-
threads.com/lists/linux/kernel/1713011
...shutdown shuts the machine down as expected.
I attach the output of lspci -mnn.
(S)
---
ApportVersion: 2.14.1-0ubuntu3.10
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: lightdm 1990 F.... pulseaudio
/dev/snd/controlC0: lightdm 1990 F.... pulseaudio
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=/dev/mapper/CayenneSys00-swap
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
MachineType: Dell Inc. OptiPlex 9020
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcFB:
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-49-generic root=/dev/mapper/CayenneSys00-root ro biosdevname=0 quiet
ProcVersionSignature: Ubuntu 3.13.0-49.83-generic 3.13.11-ckt17
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.13.0-49-generic N/A
linux-backports-modules-3.13.0-49-generic N/A
linux-firmware 1.127.11
RfKill:
Tags: trusty
Uname: Linux 3.13.0-49-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: wheel
_MarkForUpload: True
dmi.bios.date: 11/20/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A09
dmi.board.name: 06X1TJ
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 6
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA09:bd11/20/2014:svnDellInc.:pnOptiPlex9020:pvr01:rvnDellInc.:rn06X1TJ:rvrA00:cvnDellInc.:ct6:cvr:
dmi.product.name: OptiPlex 9020
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
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