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Message #119866
[Bug 1457852] [NEW] Optiplex 9020 reboots rather than shutting down if USB3 enabled
Public bug reported:
Description: Ubuntu 14.04.2 LTS
Release: 14.04
linux-image-3.13.0-49-generic version 3.13.0-49.83
I have a large number of Dell Optiplex 9020 machines, and when they are
asked to shutdown with e.g. shutdown -h now, they shut down successfully
and then approximately four seconds later they start up again.
This problem only happens if the system's USB3 ports are enabled.
If I reinstate the code removed from xhci-pci.c in the diff.gz:
if (pdev->vendor == PCI_VENDOR_ID_INTEL &&
- (pdev->device == PCI_DEVICE_ID_INTEL_LYNXPOINT_XHCI ||
- pdev->device == PCI_DEVICE_ID_INTEL_LYNXPOINT_LP_XHCI)) {
- /* Workaround for occasional spurious wakeups from S5 (or
- * any other sleep) on Haswell machines with LPT and LPT-LP
- * with the new Intel BIOS
- */
- /* Limit the quirk to only known vendors, as this triggers
- * yet another BIOS bug on some other machines
- * https://bugzilla.kernel.org/show_bug.cgi?id=66171
- */
- if (pdev->subsystem_vendor == PCI_VENDOR_ID_HP)
- xhci->quirks |= XHCI_SPURIOUS_WAKEUP;
+ pdev->device == PCI_DEVICE_ID_INTEL_LYNXPOINT_LP_XHCI) {
+ xhci->quirks |= XHCI_SPURIOUS_REBOOT;
}
and add msleep(1000) to xhci.c as suggested at http://www.gossamer-
threads.com/lists/linux/kernel/1713011
...shutdown shuts the machine down as expected.
I attach the output of lspci -mnn.
(S)
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Attachment added: "lspci -mnn > lspci.txt"
https://bugs.launchpad.net/bugs/1457852/+attachment/4402307/+files/lspci.txt
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https://bugs.launchpad.net/bugs/1457852
Title:
Optiplex 9020 reboots rather than shutting down if USB3 enabled
Status in linux package in Ubuntu:
New
Bug description:
Description: Ubuntu 14.04.2 LTS
Release: 14.04
linux-image-3.13.0-49-generic version 3.13.0-49.83
I have a large number of Dell Optiplex 9020 machines, and when they
are asked to shutdown with e.g. shutdown -h now, they shut down
successfully and then approximately four seconds later they start up
again.
This problem only happens if the system's USB3 ports are enabled.
If I reinstate the code removed from xhci-pci.c in the diff.gz:
if (pdev->vendor == PCI_VENDOR_ID_INTEL &&
- (pdev->device == PCI_DEVICE_ID_INTEL_LYNXPOINT_XHCI ||
- pdev->device == PCI_DEVICE_ID_INTEL_LYNXPOINT_LP_XHCI)) {
- /* Workaround for occasional spurious wakeups from S5 (or
- * any other sleep) on Haswell machines with LPT and LPT-LP
- * with the new Intel BIOS
- */
- /* Limit the quirk to only known vendors, as this triggers
- * yet another BIOS bug on some other machines
- * https://bugzilla.kernel.org/show_bug.cgi?id=66171
- */
- if (pdev->subsystem_vendor == PCI_VENDOR_ID_HP)
- xhci->quirks |= XHCI_SPURIOUS_WAKEUP;
+ pdev->device == PCI_DEVICE_ID_INTEL_LYNXPOINT_LP_XHCI) {
+ xhci->quirks |= XHCI_SPURIOUS_REBOOT;
}
and add msleep(1000) to xhci.c as suggested at http://www.gossamer-
threads.com/lists/linux/kernel/1713011
...shutdown shuts the machine down as expected.
I attach the output of lspci -mnn.
(S)
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1457852/+subscriptions
Follow ups
-
[Bug 1457852] Re: [Dell Optiplex 9020] Shut down causes restart if USB3 enabled
From: Alex Hung, 2015-11-10
-
[Bug 1457852] Re: [Dell Optiplex 9020] Shut down causes restart if USB3 enabled
From: Alex Hung, 2015-08-18
-
[Bug 1457852] Re: [Dell Optiplex 9020] Shut down causes restart if USB3 enabled
From: Alex Hung, 2015-08-18
-
[Bug 1457852] Re: [Dell Optiplex 9020] Shut down causes restart if USB3 enabled
From: Alex Hung, 2015-08-13
-
[Bug 1457852] Re: Optiplex 9020 reboots rather than shutting down if USB3 enabled
From: Christopher M. Penalver, 2015-05-26
-
[Bug 1457852] Re: Optiplex 9020 reboots rather than shutting down if USB3 enabled
From: Carl Hetherington, 2015-05-26
-
[Bug 1457852] Re: Optiplex 9020 reboots rather than shutting down if USB3 enabled
From: Owen Dunn, 2015-05-26
-
[Bug 1457852] Re: Optiplex 9020 reboots rather than shutting down if USB3 enabled
From: Christopher M. Penalver, 2015-05-26
-
[Bug 1457852] Re: Optiplex 9020 reboots rather than shutting down if USB3 enabled
From: Christopher M. Penalver, 2015-05-23
-
[Bug 1457852] WifiSyslog.txt
From: Owen Dunn, 2015-05-22
-
[Bug 1457852] UdevLog.txt
From: Owen Dunn, 2015-05-22
-
[Bug 1457852] UdevDb.txt
From: Owen Dunn, 2015-05-22
-
[Bug 1457852] ProcModules.txt
From: Owen Dunn, 2015-05-22
-
[Bug 1457852] ProcInterrupts.txt
From: Owen Dunn, 2015-05-22
-
[Bug 1457852] ProcEnviron.txt
From: Owen Dunn, 2015-05-22
-
[Bug 1457852] ProcCpuinfo.txt
From: Owen Dunn, 2015-05-22
-
[Bug 1457852] Lsusb.txt
From: Owen Dunn, 2015-05-22
-
[Bug 1457852] Lspci.txt
From: Owen Dunn, 2015-05-22
-
[Bug 1457852] CurrentDmesg.txt
From: Owen Dunn, 2015-05-22
-
[Bug 1457852] CRDA.txt
From: Owen Dunn, 2015-05-22
-
[Bug 1457852] BootDmesg.txt
From: Owen Dunn, 2015-05-22
-
[Bug 1457852] Re: Optiplex 9020 reboots rather than shutting down if USB3 enabled
From: Owen Dunn, 2015-05-22
-
[Bug 1457852] Missing required logs.
From: Brad Figg, 2015-05-22
-
[Bug 1457852] [NEW] Optiplex 9020 reboots rather than shutting down if USB3 enabled
From: Owen Dunn, 2015-05-22
References