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Message #119972
[Bug 1457447] Re: Ubuntu freezes when suspending (to RAM)
** Changed in: linux (Ubuntu)
Importance: Undecided => High
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https://bugs.launchpad.net/bugs/1457447
Title:
Ubuntu freezes when suspending (to RAM)
Status in linux package in Ubuntu:
Confirmed
Bug description:
I installed Ubuntu 15.04 on a DELL XPS 13 notebook (2015 edition,
model 9343, bios A03, dual boot w/ Windows). I am having an annoying
problem. Oftentimes Ubuntu crashes/freezes when I try to suspend (to
RAM). I have already reinstalled Ubuntu (fresh reinstall) but the
problem persists. I ran the bios diagnostic check (even the extended
one) and no hardware problems were detected. I also ran a memory check
via Windows and again no memory problems were detected.
The problem: Sometimes when I try to suspend the computer freezes: the
screen turns blank and the CAPS LOCK key indicator blinks. I am unable
to ssh into the machine. The problem also happened with previous
kernels.
ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: linux-image-3.19.0-18-generic 3.19.0-18.18
ProcVersionSignature: Ubuntu 3.19.0-18.18-generic 3.19.6
Uname: Linux 3.19.0-18-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.17.2-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: cribari 1698 F.... pulseaudio
CurrentDesktop: Unity
Date: Thu May 21 08:49:19 2015
HibernationDevice: RESUME=UUID=cd3c9665-089d-424b-8ebb-991b8698fbcd
InstallationDate: Installed on 2015-05-19 (2 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
MachineType: Dell Inc. XPS 13 9343
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-18-generic.efi.signed root=UUID=f64987a0-2ebc-4767-a391-6c3deae6c764 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.19.0-18-generic N/A
linux-backports-modules-3.19.0-18-generic N/A
linux-firmware 1.143.1
SourcePackage: linux
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/25/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.name: 0310JH
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA03:bd03/25/2015:svnDellInc.:pnXPS139343:pvr01:rvnDellInc.:rn0310JH:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: XPS 13 9343
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
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