kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Francisco Cribari, could you please test the latest upstream kernel
available from the very top line at the top of the page (the release
names are irrelevant for testing, and please do not test the daily
folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will
allow additional upstream developers to examine the issue.

If the test did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where XY and Z are numbers corresponding to the kernel version.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results.

Thank you for your understanding.

** Tags added: latest-bios-a03

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1457447

Title:
  Ubuntu freezes when suspending (to RAM)

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I installed Ubuntu 15.04 on a DELL XPS 13 notebook (2015 edition,
  model 9343, bios A03, dual boot w/ Windows). I am having an annoying
  problem. Oftentimes Ubuntu crashes/freezes when I try to suspend (to
  RAM). I have already reinstalled Ubuntu (fresh reinstall) but the
  problem persists. I ran the bios diagnostic check (even the extended
  one) and no hardware problems were detected. I also ran a memory check
  via Windows and again no memory problems were detected.

  The problem: Sometimes when I try to suspend the computer freezes: the
  screen turns blank and the CAPS LOCK key indicator blinks. I am unable
  to ssh into the machine. The problem also happened with previous
  kernels.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: linux-image-3.19.0-18-generic 3.19.0-18.18
  ProcVersionSignature: Ubuntu 3.19.0-18.18-generic 3.19.6
  Uname: Linux 3.19.0-18-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.17.2-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  cribari    1698 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Thu May 21 08:49:19 2015
  HibernationDevice: RESUME=UUID=cd3c9665-089d-424b-8ebb-991b8698fbcd
  InstallationDate: Installed on 2015-05-19 (2 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  MachineType: Dell Inc. XPS 13 9343
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-18-generic.efi.signed root=UUID=f64987a0-2ebc-4767-a391-6c3deae6c764 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.19.0-18-generic N/A
   linux-backports-modules-3.19.0-18-generic  N/A
   linux-firmware                             1.143.1
  SourcePackage: linux
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/25/2015
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A03
  dmi.board.name: 0310JH
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA03:bd03/25/2015:svnDellInc.:pnXPS139343:pvr01:rvnDellInc.:rn0310JH:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: XPS 13 9343
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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