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[Bug 1452120] Re: Asus X550ZE touchpad dosen't work

 

jojana_4, thank you for reporting this and helping make Ubuntu better. Could you please execute the following command, as it will automatically gather debugging information, in a terminal:
apport-collect 1452120

** Package changed: linux-lts-utopic (Ubuntu) => linux (Ubuntu)

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1452120

Title:
  Asus X550ZE touchpad dosen't work

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  -> the touchpad dosen't work at all, it does not show any sign of life
  -> new computer / touchpad works fine in windows 8
  -> fresh ubuntu 14.04 install

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.16.0-37-generic 3.16.0-37.49~14.04.1
  ProcVersionSignature: Ubuntu 3.16.0-37.49~14.04.1-generic 3.16.7-ckt9
  Uname: Linux 3.16.0-37-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.14.1-0ubuntu3.10
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Wed May  6 02:20:18 2015
  InstallationDate: Installed on 2015-05-06 (0 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  SourcePackage: linux-lts-utopic
  UpgradeStatus: No upgrade log present (probably fresh install)

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References