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[Bug 1451233] Re: Realtek RTL8723BE drops connection until reboot

 

apport information

** Tags added: apport-collected

** Description changed:

  There are a lot of bugs submitted about this module, but it seems like
  none of them provides any useful informations or workarounds.
  
  I have a Lenovo B5400 laptop with RTL8723BE wireless module. The internet connection constantly getting lost after a random duration (usually after 20-30 minutes). The NetworkManager applet does not recognize it (still looks like i have a connection), but when I try do disconnect and connect again, there is only one useful information I can find in dmesg:
  "wlan0: deauthenticating from [ap mac address] by local choice (Reason: 3=DEAUTH_LEAVING)"
  Reinserting the driver (modprobe -r rtl8723be and modprobe rtl8723) used to be my only workaround, but it does not work anymore and now I have to reboot.
  
  I am pretty sure this bug affects many people as we can see here:
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1442908
  or here:
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1240940
  
  Also I have found an interesting response from lwfinger's github repository about similar issue:
  "I have no idea what Ubuntu is doing with their kernels and why it is now failing; however, some of Ubuntu's practices have caused me to stop supporting anyone that uses Ubuntu. Sorry, but they were wasting too much of my time. As a volunteer, I could see no reason to continue beating my head against the wall. Switch back to the older version of Ubintu's kernel."
  https://github.com/lwfinger/rtlwifi_new/issues/42#issuecomment-93726319
  
  Feel free to ask me for any additonal informations if needed. I would
  really like to finally see this driver working properly.
  
  OS: Linux 3.16.0-36-generic #48~14.04.1-Ubuntu SMP Wed Apr 15 13:11:28
  UTC 2015 x86_64 x86_64 x86_64 GNU/Linux (fully updated for this moment)
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.16.0-36-generic 3.16.0-36.48~14.04.1
  ProcVersionSignature: Ubuntu 3.16.0-36.48~14.04.1-generic 3.16.7-ckt9
  Uname: Linux 3.16.0-36-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.10
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Sun May  3 20:00:40 2015
  InstallationDate: Installed on 2015-05-03 (0 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  SourcePackage: linux-lts-utopic
  UpgradeStatus: No upgrade log present (probably fresh install)
+ --- 
+ ApportVersion: 2.14.1-0ubuntu3.11
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  pk         1907 F.... pulseaudio
+  /dev/snd/controlC0:  pk         1907 F.... pulseaudio
+ CurrentDesktop: Unity
+ DistroRelease: Ubuntu 14.04
+ HibernationDevice: RESUME=UUID=4ce160f4-029c-4fd5-ba3f-254c6e3e33dd
+ InstallationDate: Installed on 2015-05-24 (0 days ago)
+ InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
+ MachineType: LENOVO 20278
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-38-generic root=UUID=a9da170f-b86b-434f-910b-00929ceb8420 ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.16.0-38.52~14.04.1-generic 3.16.7-ckt10
+ RelatedPackageVersions:
+  linux-restricted-modules-3.16.0-38-generic N/A
+  linux-backports-modules-3.16.0-38-generic  N/A
+  linux-firmware                             1.127.12
+ Tags:  trusty
+ Uname: Linux 3.16.0-38-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 03/03/2014
+ dmi.bios.vendor: LENOVO
+ dmi.bios.version: J7ET61WW (2.06 )
+ dmi.board.asset.tag: Not Available
+ dmi.board.name: 20278  QB0
+ dmi.board.vendor: LENOVO
+ dmi.board.version: Not Defined
+ dmi.chassis.asset.tag: No Asset Information
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: LENOVO
+ dmi.chassis.version: Not Available
+ dmi.modalias: dmi:bvnLENOVO:bvrJ7ET61WW(2.06):bd03/03/2014:svnLENOVO:pn20278:pvrB5400:rvnLENOVO:rn20278QB0:rvrNotDefined:cvnLENOVO:ct10:cvrNotAvailable:
+ dmi.product.name: 20278
+ dmi.product.version: B5400
+ dmi.sys.vendor: LENOVO

** Attachment added: "AlsaInfo.txt"
   https://bugs.launchpad.net/bugs/1451233/+attachment/4403432/+files/AlsaInfo.txt

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1451233

Title:
  Realtek RTL8723BE drops connection until reboot

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  There are a lot of bugs submitted about this module, but it seems like
  none of them provides any useful informations or workarounds.

  I have a Lenovo B5400 laptop with RTL8723BE wireless module. The internet connection constantly getting lost after a random duration (usually after 20-30 minutes). The NetworkManager applet does not recognize it (still looks like i have a connection), but when I try do disconnect and connect again, there is only one useful information I can find in dmesg:
  "wlan0: deauthenticating from [ap mac address] by local choice (Reason: 3=DEAUTH_LEAVING)"
  Reinserting the driver (modprobe -r rtl8723be and modprobe rtl8723) used to be my only workaround, but it does not work anymore and now I have to reboot.

  I am pretty sure this bug affects many people as we can see here:
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1442908
  or here:
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1240940

  Also I have found an interesting response from lwfinger's github repository about similar issue:
  "I have no idea what Ubuntu is doing with their kernels and why it is now failing; however, some of Ubuntu's practices have caused me to stop supporting anyone that uses Ubuntu. Sorry, but they were wasting too much of my time. As a volunteer, I could see no reason to continue beating my head against the wall. Switch back to the older version of Ubintu's kernel."
  https://github.com/lwfinger/rtlwifi_new/issues/42#issuecomment-93726319

  Feel free to ask me for any additonal informations if needed. I would
  really like to finally see this driver working properly.

  OS: Linux 3.16.0-36-generic #48~14.04.1-Ubuntu SMP Wed Apr 15 13:11:28
  UTC 2015 x86_64 x86_64 x86_64 GNU/Linux (fully updated for this
  moment)

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.16.0-36-generic 3.16.0-36.48~14.04.1
  ProcVersionSignature: Ubuntu 3.16.0-36.48~14.04.1-generic 3.16.7-ckt9
  Uname: Linux 3.16.0-36-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.10
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Sun May  3 20:00:40 2015
  InstallationDate: Installed on 2015-05-03 (0 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  SourcePackage: linux-lts-utopic
  UpgradeStatus: No upgrade log present (probably fresh install)
  --- 
  ApportVersion: 2.14.1-0ubuntu3.11
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  pk         1907 F.... pulseaudio
   /dev/snd/controlC0:  pk         1907 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=4ce160f4-029c-4fd5-ba3f-254c6e3e33dd
  InstallationDate: Installed on 2015-05-24 (0 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  MachineType: LENOVO 20278
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-38-generic root=UUID=a9da170f-b86b-434f-910b-00929ceb8420 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.16.0-38.52~14.04.1-generic 3.16.7-ckt10
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-38-generic N/A
   linux-backports-modules-3.16.0-38-generic  N/A
   linux-firmware                             1.127.12
  Tags:  trusty
  Uname: Linux 3.16.0-38-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 03/03/2014
  dmi.bios.vendor: LENOVO
  dmi.bios.version: J7ET61WW (2.06 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20278  QB0
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Defined
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnLENOVO:bvrJ7ET61WW(2.06):bd03/03/2014:svnLENOVO:pn20278:pvrB5400:rvnLENOVO:rn20278QB0:rvrNotDefined:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 20278
  dmi.product.version: B5400
  dmi.sys.vendor: LENOVO

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