← Back to team overview

kernel-packages team mailing list archive

[Bug 1442926] Re: logitech Quickcam hangs login

 

rwmarch, as per http://www.dell.com/support/home/us/en/19/product-
support/product/inspiron-3847-desktop/drivers an update to your
computer's buggy and outdated BIOS is available (A07). If you update to
this following https://help.ubuntu.com/community/BIOSUpdate does it
change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then
please mark this report Status Confirmed.

Thank you for your understanding.

** Tags added: bios-outdated-a07

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1442926

Title:
  logitech Quickcam hangs login

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Description:	Ubuntu 14.04.2 LTS
  Release:	14.04


  syslog :

  Apr 11 12:05:18 KingSt kernel: [   46.595856] usb 3-8: 3:3: cannot set freq 16000 to ep 0x86
  Apr 11 12:05:22 KingSt bluetoothd[896]: Endpoint unregistered: sender=:1.51 path=/MediaEndpoint/HFPAG
  Apr 11 12:05:22 KingSt bluetoothd[896]: Endpoint unregistered: sender=:1.51 path=/MediaEndpoint/HFPHS
  Apr 11 12:05:22 KingSt bluetoothd[896]: Endpoint unregistered: sender=:1.51 path=/MediaEndpoint/A2DPSource
  Apr 11 12:05:22 KingSt bluetoothd[896]: Endpoint unregistered: sender=:1.51 path=/MediaEndpoint/A2DPSink
  Apr 11 12:05:22 KingSt bluetoothd[896]: hci0: Remove UUID (0x0011) failed: Busy (0x0a)
  Apr 11 12:05:23 KingSt kernel: [   51.596518] usb 3-8: 3:3: cannot set freq 16000 to ep 0x86
  Apr 11 12:05:24 KingSt kernel: [   52.202198] usb 3-8: 3:3: cannot set freq 16000 to ep 0x86
  Apr 11 12:05:24 KingSt kernel: [   52.202324] usb 3-8: USB disconnect, device number 7
  Apr 11 12:05:29 KingSt pulseaudio[2572]: [pulseaudio] udev-util.c: Failed to get card object.
  Apr 11 12:05:29 KingSt pulseaudio[2572]: [pulseaudio] module-alsa-card.c: Failed to find a working profile.
  Apr 11 12:05:29 KingSt pulseaudio[2572]: [pulseaudio] module.c: Failed to load module "module-alsa-card" (argument: "device_id="2" name="usb-046d_08c9_98B637C4-02-U0x46d0x8c9" card_name="alsa_card.usb-046d_08c9_98B637C4-02-U0x46d0x8c9" namereg_fail=false tsched=yes fixed_latency_range=no ignore_dB=no deferred_volume=yes use_ucm=yes card_properties="module-udev-detect.discovered=1""): initialization failed.
  Apr 11 12:05:29 KingSt kernel: [   57.201279] usb 3-8: 3:3: cannot set freq 16000 to ep 0x86

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.16.0-34-generic 3.16.0-34.45~14.04.1
  ProcVersionSignature: Ubuntu 3.16.0-34.45~14.04.1-generic 3.16.7-ckt8
  Uname: Linux 3.16.0-34-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.8
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Sat Apr 11 12:30:27 2015
  InstallationDate: Installed on 2015-02-22 (47 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  SourcePackage: linux-lts-utopic
  UpgradeStatus: No upgrade log present (probably fresh install)
  --- 
  ApportVersion: 2.14.1-0ubuntu3.11
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/pcmC2D0c:   robert     2626 F...m pulseaudio
   /dev/snd/controlC1:  robert     2626 F.... pulseaudio
   /dev/snd/controlC0:  robert     2626 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=a6187504-a9fd-4d69-8e9a-0d89cba17e2d
  InstallationDate: Installed on 2015-02-22 (90 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  MachineType: Dell Inc. Inspiron 3847
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-38-generic.efi.signed root=UUID=28183297-99d1-491d-8ee1-a20e8cb33238 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.16.0-38.52~14.04.1-generic 3.16.7-ckt10
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-38-generic N/A
   linux-backports-modules-3.16.0-38-generic  N/A
   linux-firmware                             1.127.12
  Tags:  trusty
  Uname: Linux 3.16.0-38-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers x2gouser
  _MarkForUpload: True
  dmi.bios.date: 04/03/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A04
  dmi.board.name: 088DT1
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A01
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA04:bd04/03/2014:svnDellInc.:pnInspiron3847:pvr:rvnDellInc.:rn088DT1:rvrA01:cvnDellInc.:ct3:cvr:
  dmi.product.name: Inspiron 3847
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1442926/+subscriptions


Follow ups

References