kernel-packages team mailing list archive

[rwmarch <1442926@xxxxxxxxxxxxxxxxxx>]

Christopher,

BIOS now updated.

$ sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
A07
03/03/2015

No change.  On boot, system hangs at the login screen.  Found Logitech 
Quickcam connected to external Linksys USB hub, model USBHUB04.

Moved Logitech Quickcam to onboard USB port.  Login screen now normal 
and operating as expected.

-Robert


On 15-05-24 08:32 PM, Christopher M. Penalver wrote:
> rwmarch, as per http://www.dell.com/support/home/us/en/19/product-
> support/product/inspiron-3847-desktop/drivers an update to your
> computer's buggy and outdated BIOS is available (A07). If you update to
> this following https://help.ubuntu.com/community/BIOSUpdate does it
> change anything?
>
> If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
> sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
>
> For more on BIOS updates and linux, please see
> https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
> .
>
> Please note your current BIOS is already in the Bug Description, so
> posting this on the old BIOS would not be helpful. As well, you don't
> have to create a new bug report.
>
> Once the BIOS is updated, and the information above is provided, then
> please mark this report Status Confirmed.
>
> Thank you for your understanding.
>
> ** Tags added: bios-outdated-a07
>

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https://bugs.launchpad.net/bugs/1442926

Title:
  logitech Quickcam hangs login

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Description:	Ubuntu 14.04.2 LTS
  Release:	14.04


  syslog :

  Apr 11 12:05:18 KingSt kernel: [   46.595856] usb 3-8: 3:3: cannot set freq 16000 to ep 0x86
  Apr 11 12:05:22 KingSt bluetoothd[896]: Endpoint unregistered: sender=:1.51 path=/MediaEndpoint/HFPAG
  Apr 11 12:05:22 KingSt bluetoothd[896]: Endpoint unregistered: sender=:1.51 path=/MediaEndpoint/HFPHS
  Apr 11 12:05:22 KingSt bluetoothd[896]: Endpoint unregistered: sender=:1.51 path=/MediaEndpoint/A2DPSource
  Apr 11 12:05:22 KingSt bluetoothd[896]: Endpoint unregistered: sender=:1.51 path=/MediaEndpoint/A2DPSink
  Apr 11 12:05:22 KingSt bluetoothd[896]: hci0: Remove UUID (0x0011) failed: Busy (0x0a)
  Apr 11 12:05:23 KingSt kernel: [   51.596518] usb 3-8: 3:3: cannot set freq 16000 to ep 0x86
  Apr 11 12:05:24 KingSt kernel: [   52.202198] usb 3-8: 3:3: cannot set freq 16000 to ep 0x86
  Apr 11 12:05:24 KingSt kernel: [   52.202324] usb 3-8: USB disconnect, device number 7
  Apr 11 12:05:29 KingSt pulseaudio[2572]: [pulseaudio] udev-util.c: Failed to get card object.
  Apr 11 12:05:29 KingSt pulseaudio[2572]: [pulseaudio] module-alsa-card.c: Failed to find a working profile.
  Apr 11 12:05:29 KingSt pulseaudio[2572]: [pulseaudio] module.c: Failed to load module "module-alsa-card" (argument: "device_id="2" name="usb-046d_08c9_98B637C4-02-U0x46d0x8c9" card_name="alsa_card.usb-046d_08c9_98B637C4-02-U0x46d0x8c9" namereg_fail=false tsched=yes fixed_latency_range=no ignore_dB=no deferred_volume=yes use_ucm=yes card_properties="module-udev-detect.discovered=1""): initialization failed.
  Apr 11 12:05:29 KingSt kernel: [   57.201279] usb 3-8: 3:3: cannot set freq 16000 to ep 0x86

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.16.0-34-generic 3.16.0-34.45~14.04.1
  ProcVersionSignature: Ubuntu 3.16.0-34.45~14.04.1-generic 3.16.7-ckt8
  Uname: Linux 3.16.0-34-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.8
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Sat Apr 11 12:30:27 2015
  InstallationDate: Installed on 2015-02-22 (47 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  SourcePackage: linux-lts-utopic
  UpgradeStatus: No upgrade log present (probably fresh install)
  --- 
  ApportVersion: 2.14.1-0ubuntu3.11
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/pcmC2D0c:   robert     2626 F...m pulseaudio
   /dev/snd/controlC1:  robert     2626 F.... pulseaudio
   /dev/snd/controlC0:  robert     2626 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=a6187504-a9fd-4d69-8e9a-0d89cba17e2d
  InstallationDate: Installed on 2015-02-22 (90 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  MachineType: Dell Inc. Inspiron 3847
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-38-generic.efi.signed root=UUID=28183297-99d1-491d-8ee1-a20e8cb33238 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.16.0-38.52~14.04.1-generic 3.16.7-ckt10
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-38-generic N/A
   linux-backports-modules-3.16.0-38-generic  N/A
   linux-firmware                             1.127.12
  Tags:  trusty
  Uname: Linux 3.16.0-38-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers x2gouser
  _MarkForUpload: True
  dmi.bios.date: 04/03/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A04
  dmi.board.name: 088DT1
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A01
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA04:bd04/03/2014:svnDellInc.:pnInspiron3847:pvr:rvnDellInc.:rn088DT1:rvrA01:cvnDellInc.:ct3:cvr:
  dmi.product.name: Inspiron 3847
  dmi.sys.vendor: Dell Inc.

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