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Message #120424
[Bug 1452120] CurrentDmesg.txt
apport information
** Attachment added: "CurrentDmesg.txt"
https://bugs.launchpad.net/bugs/1452120/+attachment/4404100/+files/CurrentDmesg.txt
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https://bugs.launchpad.net/bugs/1452120
Title:
Asus X550ZE touchpad dosen't work
Status in linux package in Ubuntu:
Incomplete
Bug description:
-> the touchpad dosen't work at all, it does not show any sign of life
-> new computer / touchpad works fine in windows 8
-> fresh ubuntu 14.04 install
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.16.0-37-generic 3.16.0-37.49~14.04.1
ProcVersionSignature: Ubuntu 3.16.0-37.49~14.04.1-generic 3.16.7-ckt9
Uname: Linux 3.16.0-37-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.14.1-0ubuntu3.10
Architecture: amd64
CurrentDesktop: Unity
Date: Wed May 6 02:20:18 2015
InstallationDate: Installed on 2015-05-06 (0 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
SourcePackage: linux-lts-utopic
UpgradeStatus: No upgrade log present (probably fresh install)
---
ApportVersion: 2.14.1-0ubuntu3.10
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: jorge 1551 F.... pulseaudio
/dev/snd/controlC0: jorge 1551 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=93970c68-73aa-46a4-9709-1b35f8724b6d
InstallationDate: Installed on 2015-05-06 (19 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
MachineType: ASUSTeK COMPUTER INC. X550ZE
NonfreeKernelModules: wl
Package: linux (not installed)
ProcFB:
0 radeondrmfb
1 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-37-generic.efi.signed root=UUID=74ee6b05-1835-447c-8cce-a503ab63dc0d ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.16.0-37.51~14.04.1-generic 3.16.7-ckt9
RelatedPackageVersions:
linux-restricted-modules-3.16.0-37-generic N/A
linux-backports-modules-3.16.0-37-generic N/A
linux-firmware 1.127.11
Tags: trusty
Uname: Linux 3.16.0-37-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/09/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 202
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X550ZE
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr202:bd09/09/2014:svnASUSTeKCOMPUTERINC.:pnX550ZE:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550ZE:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: X550ZE
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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