kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

jojana_4, as per
http://www.asus.com/Notebooks_Ultrabooks/X550ZE/HelpDesk_Download/ an
update to your computer's buggy and outdated BIOS is available (204). If
you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then
please mark this report Status Confirmed.

Thank you for your understanding.

** Tags added: bios-outdated-204

** Attachment removed: "Dependencies.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1452120/+attachment/4391926/+files/Dependencies.txt

** Attachment removed: "ProcEnviron.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1452120/+attachment/4391927/+files/ProcEnviron.txt

** Description changed:

  -> the touchpad dosen't work at all, it does not show any sign of life
  -> new computer / touchpad works fine in windows 8
  -> fresh ubuntu 14.04 install
  
- ProblemType: Bug
- DistroRelease: Ubuntu 14.04
- Package: linux-image-3.16.0-37-generic 3.16.0-37.49~14.04.1
- ProcVersionSignature: Ubuntu 3.16.0-37.49~14.04.1-generic 3.16.7-ckt9
- Uname: Linux 3.16.0-37-generic x86_64
- NonfreeKernelModules: wl
- ApportVersion: 2.14.1-0ubuntu3.10
- Architecture: amd64
- CurrentDesktop: Unity
- Date: Wed May  6 02:20:18 2015
- InstallationDate: Installed on 2015-05-06 (0 days ago)
- InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
- SourcePackage: linux-lts-utopic
- UpgradeStatus: No upgrade log present (probably fresh install)
- --- 
+ ---
  ApportVersion: 2.14.1-0ubuntu3.10
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC1:  jorge      1551 F.... pulseaudio
-  /dev/snd/controlC0:  jorge      1551 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  jorge      1551 F.... pulseaudio
+  /dev/snd/controlC0:  jorge      1551 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=93970c68-73aa-46a4-9709-1b35f8724b6d
  InstallationDate: Installed on 2015-05-06 (19 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  MachineType: ASUSTeK COMPUTER INC. X550ZE
  NonfreeKernelModules: wl
  Package: linux (not installed)
  ProcFB:
-  0 radeondrmfb
-  1 radeondrmfb
+  0 radeondrmfb
+  1 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-37-generic.efi.signed root=UUID=74ee6b05-1835-447c-8cce-a503ab63dc0d ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.16.0-37.51~14.04.1-generic 3.16.7-ckt9
  RelatedPackageVersions:
-  linux-restricted-modules-3.16.0-37-generic N/A
-  linux-backports-modules-3.16.0-37-generic  N/A
-  linux-firmware                             1.127.11
+  linux-restricted-modules-3.16.0-37-generic N/A
+  linux-backports-modules-3.16.0-37-generic  N/A
+  linux-firmware                             1.127.11
  Tags:  trusty
  Uname: Linux 3.16.0-37-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 09/09/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 202
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X550ZE
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No  Asset  Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr202:bd09/09/2014:svnASUSTeKCOMPUTERINC.:pnX550ZE:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550ZE:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X550ZE
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1452120

Title:
  Asus X550ZE touchpad dosen't work

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  -> the touchpad dosen't work at all, it does not show any sign of life
  -> new computer / touchpad works fine in windows 8
  -> fresh ubuntu 14.04 install

  ---
  ApportVersion: 2.14.1-0ubuntu3.10
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  jorge      1551 F.... pulseaudio
   /dev/snd/controlC0:  jorge      1551 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=93970c68-73aa-46a4-9709-1b35f8724b6d
  InstallationDate: Installed on 2015-05-06 (19 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  MachineType: ASUSTeK COMPUTER INC. X550ZE
  NonfreeKernelModules: wl
  Package: linux (not installed)
  ProcFB:
   0 radeondrmfb
   1 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-37-generic.efi.signed root=UUID=74ee6b05-1835-447c-8cce-a503ab63dc0d ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.16.0-37.51~14.04.1-generic 3.16.7-ckt9
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-37-generic N/A
   linux-backports-modules-3.16.0-37-generic  N/A
   linux-firmware                             1.127.11
  Tags:  trusty
  Uname: Linux 3.16.0-37-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 09/09/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 202
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X550ZE
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No  Asset  Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr202:bd09/09/2014:svnASUSTeKCOMPUTERINC.:pnX550ZE:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550ZE:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X550ZE
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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