kernel-packages team mailing list archive

Thread
Date
Re: [Bug 1456451] Re: Touchpad does not respond to input, on occasion.

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: Dean Mercado <dpaolomercado@xxxxxxxxx>
Date: Tue, 26 May 2015 00:53:08 -0000
Reply-to: Bug 1456451 <1456451@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Hi Christopher,

Thanks for the response. I'll be sure to update the BIOS to 1.09 and send
you the results of that command once I get back from vacation.

-Dean

2015-05-25 12:09 GMT-07:00 Christopher M. Penalver <
christopher.m.penalver@xxxxxxxxx>:

> Dean Mercado, as per http://us.acer.com/ac/en/US/content/drivers an
> update to your computer's buggy and outdated BIOS is available (1.09).
> If you update to this following
> https://help.ubuntu.com/community/BIOSUpdate does it change anything?
>
> If it doesn't, could you please both specify what happened, and provide
> the output of the following terminal command:
> sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
>
> For more on BIOS updates and linux, please see
> https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
> .
>
> Please note your current BIOS is already in the Bug Description, so
> posting this on the old BIOS would not be helpful. As well, you don't
> have to create a new bug report.
>
> Once the BIOS is updated, and the information above is provided, then
> please mark this report Status Confirmed.
>
> Thank you for your understanding.
>
> ** Tags added: bios-outdated-1.09
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1456451
>
> Title:
>   Touchpad does not respond to input, on occasion.
>
> Status in linux package in Ubuntu:
>   Incomplete
>
> Bug description:
>   Description:  Ubuntu 14.04.2 LTS
>   Release:      14.04
>
>   Sometimes, the touchpad will not register any user input,; only a USB
>   mouse will work.
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 14.04
>   Package: linux-image-3.16.0-37-generic 3.16.0-37.51~14.04.1
>   ProcVersionSignature: Ubuntu 3.16.0-37.51~14.04.1-generic 3.16.7-ckt9
>   Uname: Linux 3.16.0-37-generic x86_64
>   NonfreeKernelModules: wl
>   ApportVersion: 2.14.1-0ubuntu3.10
>   Architecture: amd64
>   CurrentDesktop: Unity
>   Date: Mon May 18 22:21:55 2015
>   InstallationDate: Installed on 2015-04-06 (42 days ago)
>   InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64
> (20150218.1)
>   SourcePackage: linux-lts-utopic
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   ---
>   ApportVersion: 2.14.1-0ubuntu3.11
>   Architecture: amd64
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC0:  paolo      2299 F.... pulseaudio
>   CurrentDesktop: Unity
>   DistroRelease: Ubuntu 14.04
>   HibernationDevice: RESUME=UUID=1387a862-b3f8-477c-8488-176c5d4eb183
>   InstallationDate: Installed on 2015-04-06 (48 days ago)
>   InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64
> (20150218.1)
>   MachineType: Acer V5-171
>   NonfreeKernelModules: wl
>   Package: linux (not installed)
>   ProcFB: 0 inteldrmfb
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-37-generic
> root=UUID=617df959-182b-497a-a1cf-f407e87fbc96 ro quiet splash vt.handoff=7
>   ProcVersionSignature: Ubuntu 3.16.0-37.51~14.04.1-generic 3.16.7-ckt9
>   RelatedPackageVersions:
>    linux-restricted-modules-3.16.0-37-generic N/A
>    linux-backports-modules-3.16.0-37-generic  N/A
>    linux-firmware                             1.127.12
>   Tags:  trusty
>   Uname: Linux 3.16.0-37-generic x86_64
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
>   _MarkForUpload: True
>   dmi.bios.date: 07/19/2012
>   dmi.bios.vendor: Acer
>   dmi.bios.version: V1.05
>   dmi.board.asset.tag: Type2 - Board Asset Tag
>   dmi.board.name: Mimic
>   dmi.board.vendor: Acer
>   dmi.board.version: Type2 - Board Version
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: Acer
>   dmi.chassis.version: V1.05
>   dmi.modalias:
> dmi:bvnAcer:bvrV1.05:bd07/19/2012:svnAcer:pnV5-171:pvrV1.05:rvnAcer:rnMimic:rvrType2-BoardVersion:cvnAcer:ct10:cvrV1.05:
>   dmi.product.name: V5-171
>   dmi.product.version: V1.05
>   dmi.sys.vendor: Acer
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1456451/+subscriptions
>

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1456451

Title:
  Touchpad does not respond to input, on occasion.

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Description: 	Ubuntu 14.04.2 LTS
  Release:	14.04

  Sometimes, the touchpad will not register any user input,; only a USB
  mouse will work.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.16.0-37-generic 3.16.0-37.51~14.04.1
  ProcVersionSignature: Ubuntu 3.16.0-37.51~14.04.1-generic 3.16.7-ckt9
  Uname: Linux 3.16.0-37-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.14.1-0ubuntu3.10
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Mon May 18 22:21:55 2015
  InstallationDate: Installed on 2015-04-06 (42 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  SourcePackage: linux-lts-utopic
  UpgradeStatus: No upgrade log present (probably fresh install)
  --- 
  ApportVersion: 2.14.1-0ubuntu3.11
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  paolo      2299 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=1387a862-b3f8-477c-8488-176c5d4eb183
  InstallationDate: Installed on 2015-04-06 (48 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  MachineType: Acer V5-171
  NonfreeKernelModules: wl
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-37-generic root=UUID=617df959-182b-497a-a1cf-f407e87fbc96 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.16.0-37.51~14.04.1-generic 3.16.7-ckt9
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-37-generic N/A
   linux-backports-modules-3.16.0-37-generic  N/A
   linux-firmware                             1.127.12
  Tags:  trusty
  Uname: Linux 3.16.0-37-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 07/19/2012
  dmi.bios.vendor: Acer
  dmi.bios.version: V1.05
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: Mimic
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.05
  dmi.modalias: dmi:bvnAcer:bvrV1.05:bd07/19/2012:svnAcer:pnV5-171:pvrV1.05:rvnAcer:rnMimic:rvrType2-BoardVersion:cvnAcer:ct10:cvrV1.05:
  dmi.product.name: V5-171
  dmi.product.version: V1.05
  dmi.sys.vendor: Acer

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1456451/+subscriptions
References

[Bug 1456451] [NEW] Touchpad does not respond to input, on occasion.
From: Dean Mercado, 2015-05-19
[Bug 1456451] Re: Touchpad does not respond to input, on occasion.
From: Christopher M. Penalver, 2015-05-25