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[Bug 1459058] Re: ELANtech touchpad simply will not work, no matter what I do.

 

Cody Rice, thank you for reporting this and helping make Ubuntu better.
Could you please test the latest upstream kernel available from the very
top line at the top of the page (the release names are irrelevant for
testing, and please do not test the daily folder) following
https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional
upstream developers to examine the issue.

If the test did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where XY and Z are numbers corresponding to the kernel version.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results.

Thank you for your understanding.

** Tags added: latest-bios-1.50

** Changed in: linux (Ubuntu)
   Importance: Undecided => High

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1459058

Title:
  ELANtech touchpad simply will not work, no matter what I do.

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  You can read more about it here: 
  http://askubuntu.com/questions/628659/elantech-touchpad-completely-unresponsive-ubuntu-14-15?noredirect=1#comment893622_628659

  I'm not fully sure of the nature of my problem, but was recommended to
  come here with this concern. I have a feeling that the issue is that
  generic Ubuntu drivers do not provide full support for all ELANtech
  touchpads. In searching various forums for help, it seemed to me as
  though system76.com may have previously offered drivers that were
  capable of fixing some slightly older ELANtech touchpads, but I do not
  think these can still be downloaded. Furthermore, I think they may
  have only fixed laptops just slightly older than mine.

  The package I am using is most likely "xserver-xorg-input-synaptics".

  I expected the cursor to move when I touched the touchpad, but
  instead, nothing happens. I have successfully been able to use a USB
  mouse, but it is a bit inconvenient to try and use everywhere, since I
  am a college student and all of our desks are ridiculously small.

  Description:	Ubuntu 15.04
  Release:	15.04

  Thank you for your time.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: linux-image-3.19.0-18-generic 3.19.0-18.18
  ProcVersionSignature: Ubuntu 3.19.0-18.18-generic 3.19.6
  Uname: Linux 3.19.0-18-generic x86_64
  ApportVersion: 2.17.2-0ubuntu1.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  crice6505   1599 F.... pulseaudio
  CurrentDesktop: X-Cinnamon
  Date: Tue May 26 20:46:22 2015
  HibernationDevice: RESUME=UUID=80061c3b-d1c5-4f88-8df3-e1bdad0d883b
  InstallationDate: Installed on 2015-05-26 (0 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  MachineType: TOSHIBA Satellite E55-A
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-18-generic root=UUID=3f4378f1-c8d1-4463-b994-0cba50868034 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.19.0-18-generic N/A
   linux-backports-modules-3.19.0-18-generic  N/A
   linux-firmware                             1.143.1
  SourcePackage: linux
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/02/2013
  dmi.bios.vendor: TOSHIBA
  dmi.bios.version: 1.50
  dmi.board.asset.tag: *
  dmi.board.name: ZEMAA
  dmi.board.vendor: TOSHIBA
  dmi.board.version: 1.00
  dmi.chassis.asset.tag: *
  dmi.chassis.type: 10
  dmi.chassis.vendor: TOSHIBA
  dmi.chassis.version: *
  dmi.modalias: dmi:bvnTOSHIBA:bvr1.50:bd12/02/2013:svnTOSHIBA:pnSatelliteE55-A:pvrPSKPJU-01K023:rvnTOSHIBA:rnZEMAA:rvr1.00:cvnTOSHIBA:ct10:cvr*:
  dmi.product.name: Satellite E55-A
  dmi.product.version: PSKPJU-01K023
  dmi.sys.vendor: TOSHIBA

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