kernel-packages team mailing list archive

[Cody Rice <crice6505@xxxxxxxxx>]

Public bug reported:

You can read more about it here: 
http://askubuntu.com/questions/628659/elantech-touchpad-completely-unresponsive-ubuntu-14-15?noredirect=1#comment893622_628659

I'm not fully sure of the nature of my problem, but was recommended to
come here with this concern. I have a feeling that the issue is that
generic Ubuntu drivers do not provide full support for all ELANtech
touchpads. In searching various forums for help, it seemed to me as
though system76.com may have previously offered drivers that were
capable of fixing some slightly older ELANtech touchpads, but I do not
think these can still be downloaded. Furthermore, I think they may have
only fixed laptops just slightly older than mine.

The package I am using is most likely "xserver-xorg-input-synaptics".

I expected the cursor to move when I touched the touchpad, but instead,
nothing happens. I have successfully been able to use a USB mouse, but
it is a bit inconvenient to try and use everywhere, since I am a college
student and all of our desks are ridiculously small.

Description:	Ubuntu 15.04
Release:	15.04

Thank you for your time.

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: linux-image-3.19.0-18-generic 3.19.0-18.18
ProcVersionSignature: Ubuntu 3.19.0-18.18-generic 3.19.6
Uname: Linux 3.19.0-18-generic x86_64
ApportVersion: 2.17.2-0ubuntu1.1
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  crice6505   1599 F.... pulseaudio
CurrentDesktop: X-Cinnamon
Date: Tue May 26 20:46:22 2015
HibernationDevice: RESUME=UUID=80061c3b-d1c5-4f88-8df3-e1bdad0d883b
InstallationDate: Installed on 2015-05-26 (0 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
MachineType: TOSHIBA Satellite E55-A
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-18-generic root=UUID=3f4378f1-c8d1-4463-b994-0cba50868034 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.19.0-18-generic N/A
 linux-backports-modules-3.19.0-18-generic  N/A
 linux-firmware                             1.143.1
SourcePackage: linux
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/02/2013
dmi.bios.vendor: TOSHIBA
dmi.bios.version: 1.50
dmi.board.asset.tag: *
dmi.board.name: ZEMAA
dmi.board.vendor: TOSHIBA
dmi.board.version: 1.00
dmi.chassis.asset.tag: *
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: *
dmi.modalias: dmi:bvnTOSHIBA:bvr1.50:bd12/02/2013:svnTOSHIBA:pnSatelliteE55-A:pvrPSKPJU-01K023:rvnTOSHIBA:rnZEMAA:rvr1.00:cvnTOSHIBA:ct10:cvr*:
dmi.product.name: Satellite E55-A
dmi.product.version: PSKPJU-01K023
dmi.sys.vendor: TOSHIBA

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug vivid

** Attachment added: "Contains data from lshw, xinput, and /proc/bus/input/devices"
   https://bugs.launchpad.net/bugs/1459058/+attachment/4405078/+files/ELAN_troubleshoot.txt

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1459058

Title:
  ELANtech touchpad simply will not work, no matter what I do.

Status in linux package in Ubuntu:
  New

Bug description:
  You can read more about it here: 
  http://askubuntu.com/questions/628659/elantech-touchpad-completely-unresponsive-ubuntu-14-15?noredirect=1#comment893622_628659

  I'm not fully sure of the nature of my problem, but was recommended to
  come here with this concern. I have a feeling that the issue is that
  generic Ubuntu drivers do not provide full support for all ELANtech
  touchpads. In searching various forums for help, it seemed to me as
  though system76.com may have previously offered drivers that were
  capable of fixing some slightly older ELANtech touchpads, but I do not
  think these can still be downloaded. Furthermore, I think they may
  have only fixed laptops just slightly older than mine.

  The package I am using is most likely "xserver-xorg-input-synaptics".

  I expected the cursor to move when I touched the touchpad, but
  instead, nothing happens. I have successfully been able to use a USB
  mouse, but it is a bit inconvenient to try and use everywhere, since I
  am a college student and all of our desks are ridiculously small.

  Description:	Ubuntu 15.04
  Release:	15.04

  Thank you for your time.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: linux-image-3.19.0-18-generic 3.19.0-18.18
  ProcVersionSignature: Ubuntu 3.19.0-18.18-generic 3.19.6
  Uname: Linux 3.19.0-18-generic x86_64
  ApportVersion: 2.17.2-0ubuntu1.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  crice6505   1599 F.... pulseaudio
  CurrentDesktop: X-Cinnamon
  Date: Tue May 26 20:46:22 2015
  HibernationDevice: RESUME=UUID=80061c3b-d1c5-4f88-8df3-e1bdad0d883b
  InstallationDate: Installed on 2015-05-26 (0 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  MachineType: TOSHIBA Satellite E55-A
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-18-generic root=UUID=3f4378f1-c8d1-4463-b994-0cba50868034 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.19.0-18-generic N/A
   linux-backports-modules-3.19.0-18-generic  N/A
   linux-firmware                             1.143.1
  SourcePackage: linux
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/02/2013
  dmi.bios.vendor: TOSHIBA
  dmi.bios.version: 1.50
  dmi.board.asset.tag: *
  dmi.board.name: ZEMAA
  dmi.board.vendor: TOSHIBA
  dmi.board.version: 1.00
  dmi.chassis.asset.tag: *
  dmi.chassis.type: 10
  dmi.chassis.vendor: TOSHIBA
  dmi.chassis.version: *
  dmi.modalias: dmi:bvnTOSHIBA:bvr1.50:bd12/02/2013:svnTOSHIBA:pnSatelliteE55-A:pvrPSKPJU-01K023:rvnTOSHIBA:rnZEMAA:rvr1.00:cvnTOSHIBA:ct10:cvr*:
  dmi.product.name: Satellite E55-A
  dmi.product.version: PSKPJU-01K023
  dmi.sys.vendor: TOSHIBA

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