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[Bug 1468478] Re: came up while trying to report upgrade app bug

 

Raul Almquist, thank you for reporting this and helping make Ubuntu
better. Could you please provide the full computer model as noted on the
sticker of the computer itself (not from the Bug Description)?

** Tags added: needs-full-computer-model

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1468478

Title:
  came up while trying to report upgrade app bug

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I was TRYING to report a bug that the upgrade app for 14.10 to 15.04.
  I followed the instructions to use the terminal with ubuntu-bug linux for the following error which stopped the upgrade...

  Failed to fetch
  http://mirrors.us.kernel.org/ubuntu/pool/main/x/x11-utils/x11-utils_7.7+2build1_amd64.deb
  Hash Sum mismatch

  But the bug it came up with is instead the one you are receiving info
  about...

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-41-generic 3.16.0-41.57
  ProcVersionSignature: Ubuntu 3.16.0-41.57-generic 3.16.7-ckt11
  Uname: Linux 3.16.0-41-generic x86_64
  ApportVersion: 2.14.7-0ubuntu8.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  private    2953 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Wed Jun 24 14:11:35 2015
  HibernationDevice: RESUME=UUID=013e3953-d8dd-434b-a06b-c667c856a432
  InstallationDate: Installed on 2014-04-18 (431 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: Hewlett-Packard HP G62 Notebook PC
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-41-generic root=UUID=42839dd4-1b48-4b49-8e00-a1d2b899a6c0 ro quiet splash
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-41-generic N/A
   linux-backports-modules-3.16.0-41-generic  N/A
   linux-firmware                             1.138.1
  SourcePackage: linux
  UpgradeStatus: Upgraded to utopic on 2015-06-24 (0 days ago)
  dmi.bios.date: 04/07/2011
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: F.37
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 1484
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 77.39
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnHewlett-Packard:bvrF.37:bd04/07/2011:svnHewlett-Packard:pnHPG62NotebookPC:pvr0592120000202710010620100:rvnHewlett-Packard:rn1484:rvr77.39:cvnHewlett-Packard:ct10:cvrN/A:
  dmi.product.name: HP G62 Notebook PC
  dmi.product.version: 0592120000202710010620100
  dmi.sys.vendor: Hewlett-Packard

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