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[Bug 1470647] Re: Intel Wifi 3160 connects to AP but no internet access with 802.11n 2.4Ghz

 

Jonathan Boler, as per http://support.lenovo.com/us/en/products/laptops-
and-netbooks/lenovo-y-series-laptops/y50-70-notebook-lenovo an update to
your computer's buggy and outdated BIOS is available (2.02). If you
update to this following https://help.ubuntu.com/community/BIOSUpdate
does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then
please mark this report Status Confirmed.

Thank you for your understanding.

** Tags removed: 3160 intel iwlwifi wifi
** Tags added: bios-outdated-2.02

** Changed in: linux (Ubuntu)
       Status: Triaged => Incomplete

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https://bugs.launchpad.net/bugs/1470647

Title:
  Intel Wifi 3160 connects to AP but no internet access with 802.11n
  2.4Ghz

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I have a Lenovo Y50-70 with Intel Wifi 3160

  I can associate and authenticate with my wifi router but I have been
  unable to send/receive data using 802.11n 2.4Ghz on Ubuntu 14.04.2.
  Trying to ping the router IP address just times out.

  I guessed this might be fixed in the latest version of Ubuntu so I
  installed the daily build of 15.10 from http://cdimage.ubuntu.com
  /daily-live/current/ dated June 3rd but got the same results.

  I can access the internet using the 5Ghz band but the range is not as
  good as 2.4Ghz so I get very low speeds at the top of my house.

  All my other laptops & phones can connect at 2.4Ghz at 70-150Mbit with
  no problems at the top of my house. I've tested with iPhones, Nexus 5,
  Moto X, Lenovo Thinkpads and Macbooks.

  I've also tested Ubuntu 14.04.2 with Kernel 4.1 and iwlwifi firmware
  version 13 with the same results and I've tested this using the 15.04
  live cd with the same results.

  I've tried rfkill block bluetooth to turn off bluetooth.

  I have attached a file with all the necessary debug info from Ubuntu
  15.10 daily fresh installation.

  The only output from dmesg after trying 2.4Ghz is as follows:

  [  369.179441] cfg80211: Calling CRDA to update world regulatory domain
  [  369.182145] cfg80211: World regulatory domain updated:
  [  369.182149] cfg80211:  DFS Master region: unset
  [  369.182150] cfg80211:   (start_freq - end_freq @ bandwidth), (max_antenna_gain, max_eirp), (dfs_cac_time)
  [  369.182153] cfg80211:   (2402000 KHz - 2472000 KHz @ 40000 KHz), (300 mBi, 2000 mBm), (N/A)
  [  369.182155] cfg80211:   (2457000 KHz - 2482000 KHz @ 40000 KHz), (300 mBi, 2000 mBm), (N/A)
  [  369.182156] cfg80211:   (2474000 KHz - 2494000 KHz @ 20000 KHz), (300 mBi, 2000 mBm), (N/A)
  [  369.182158] cfg80211:   (5170000 KHz - 5250000 KHz @ 40000 KHz), (300 mBi, 2000 mBm), (N/A)
  [  369.182159] cfg80211:   (5735000 KHz - 5835000 KHz @ 40000 KHz), (300 mBi, 2000 mBm), (N/A)
  [  380.579257] wlan1: authenticate with f8:8f:ca:41:e3:bc
  [  380.582170] wlan1: send auth to f8:8f:ca:41:e3:bc (try 1/3)
  [  380.603705] wlan1: authenticated
  [  380.604603] wlan1: associate with f8:8f:ca:41:e3:bc (try 1/3)
  [  380.644131] wlan1: RX AssocResp from f8:8f:ca:41:e3:bc (capab=0x411 status=0 aid=8)
  [  380.644699] wlan1: associated
  --- 
  ApportVersion: 2.17.3-0ubuntu4
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  tenpin     1402 F.... pulseaudio
   /dev/snd/controlC0:  tenpin     1402 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 15.10
  InstallationDate: Installed on 2015-07-01 (0 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Alpha amd64 (20150603)
  MachineType: LENOVO 20378
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-20-generic root=UUID=5dc092a3-4bc5-475f-b070-73857a6a9790 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.19.0-20.20-generic 3.19.8
  RelatedPackageVersions:
   linux-restricted-modules-3.19.0-20-generic N/A
   linux-backports-modules-3.19.0-20-generic  N/A
   linux-firmware                             1.144
  Tags:  wily
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  Uname: Linux 3.19.0-20-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 01/12/2015
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 9ECN36WW(V2.00)
  dmi.board.asset.tag: 31900058WIN
  dmi.board.name: Lenovo Y50-70
  dmi.board.vendor: LENOVO
  dmi.board.version: 31900058WIN
  dmi.chassis.asset.tag: 31900058WIN
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Lenovo Y50-70
  dmi.modalias: dmi:bvnLENOVO:bvr9ECN36WW(V2.00):bd01/12/2015:svnLENOVO:pn20378:pvrLenovoY50-70:rvnLENOVO:rnLenovoY50-70:rvr31900058WIN:cvnLENOVO:ct10:cvrLenovoY50-70:
  dmi.product.name: 20378
  dmi.product.version: Lenovo Y50-70
  dmi.sys.vendor: LENOVO

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