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Message #126289
[Bug 1335463] Re: [Toshiba Satellite E55-A5114] ETPS/2 Elantech Touchpad not working on 14.04
Dr Anirban Mitra, it will help immensely if you filed a new report via a terminal:
ubuntu-bug linux
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https://bugs.launchpad.net/bugs/1335463
Title:
[Toshiba Satellite E55-A5114] ETPS/2 Elantech Touchpad not working on
14.04
Status in linux package in Ubuntu:
Triaged
Bug description:
Please, guide me on the way of providing valuable information for
fixing this bug as my girlfriend is going to kill me for needing to
use an external mouse.
I have installed Ubuntu on a brand new Toshiba laptop, so I haven't tested on older versions.
It detects the touchpad as in these dmesg lines:
[ 1.788049] psmouse serio1: elantech: assuming hardware version 4 (with firmware version 0x381f01)
[ 1.815495] psmouse serio1: elantech: Synaptics capabilities query result 0x00, 0x14, 0x0c.
[ 1.945291] input: ETPS/2 Elantech Touchpad as /devices/platform/i8042/serio1/input/input5
System Information
Manufacturer: TOSHIBA
Product Name: Satellite E55-A
Version: PSKPJU-01K023
Serial Number: 2E028991P
UUID: CCA7CED8-2392-E311-8FF3-201A06D83DCE
Wake-up Type: Power Switch
SKU Number: PSKPJU
Family: *
Thanks!!
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-30-generic 3.13.0-30.54
ProcVersionSignature: Ubuntu 3.13.0-30.54-generic 3.13.11.2
Uname: Linux 3.13.0-30-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
CurrentDesktop: KDE
Date: Sat Jun 28 13:20:21 2014
HibernationDevice: RESUME=UUID=f4575df5-080f-45b4-81ec-6cc14a4a7485
InstallationDate: Installed on 2014-05-17 (41 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: TOSHIBA Satellite E55-A
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-30-generic.efi.signed root=/dev/mapper/vg-root ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-30-generic N/A
linux-backports-modules-3.13.0-30-generic N/A
linux-firmware 1.127.4
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/02/2013
dmi.bios.vendor: TOSHIBA
dmi.bios.version: 1.50
dmi.board.asset.tag: *
dmi.board.name: ZEMAA
dmi.board.vendor: TOSHIBA
dmi.board.version: 1.00
dmi.chassis.asset.tag: *
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: *
dmi.modalias: dmi:bvnTOSHIBA:bvr1.50:bd12/02/2013:svnTOSHIBA:pnSatelliteE55-A:pvrPSKPJU-01K023:rvnTOSHIBA:rnZEMAA:rvr1.00:cvnTOSHIBA:ct10:cvr*:
dmi.product.name: Satellite E55-A
dmi.product.version: PSKPJU-01K023
dmi.sys.vendor: TOSHIBA
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