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[Bug 1473195] Re: Touchpad not detected "Hp 15-n004Tx" after graphic stack update

 

I got Package does not exist when I run the command as mentioned. Below
is the error log which was displayed in the terminal window as soon as I
ran the command.

========================

The authorization page:
 (https://launchpad.net/+authorize-token?oauth_token=xsLt33nQXQzTthq9jtWC&allow_permission=DESKTOP_INTEGRATION)
should be opening in your browser. Use your browser to authorize
this program to access Launchpad on your behalf.
Press any key to continue or wait (5) seconds...

Waiting to hear from Launchpad about your decision...
[5952:5952:0710/123440:ERROR:sandbox_linux.cc(340)] InitializeSandbox() called with multiple threads in process gpu-process
[5749:5749:0710/123442:ERROR:url_pattern_set.cc(240)] Invalid url pattern: chrome://print/*
[5749:6238:0710/123454:ERROR:get_updates_processor.cc(243)] PostClientToServerMessage() failed during GetUpdates
[5749:5949:0710/123456:ERROR:channel.cc(300)] RawChannel read error (connection broken)
Fontconfig error: Cannot load default config file

No packages found matching linux.
ERROR: hook /usr/share/apport/general-hooks/cloud_archive.py crashed:
Traceback (most recent call last):
  File "/usr/lib/python2.7/dist-packages/apport/report.py", line 729, in add_hooks_info
    symb['add_info'](self, ui)
  File "/usr/share/apport/general-hooks/cloud_archive.py", line 18, in add_info
    if '~cloud' in packaging.get_version(package) and \
  File "/usr/lib/python2.7/dist-packages/apport/packaging_impl.py", line 95, in get_version
    raise ValueError('package does not exist')
ValueError: package does not exist
Traceback (most recent call last):
  File "/usr/share/apport/apport-gtk", line 518, in <module>
    app.run_argv()
  File "/usr/lib/python2.7/dist-packages/apport/ui.py", line 556, in run_argv
    return self.run_update_report()
  File "/usr/lib/python2.7/dist-packages/apport/ui.py", line 480, in run_update_report
    attachment_comment='apport information')
  File "/usr/lib/python2.7/dist-packages/apport/crashdb_impl/launchpad.py", line 408, in update
    filename=part.get_filename(), is_patch=False)
  File "/usr/lib/python2.7/dist-packages/lazr/restfulclient/resource.py", line 580, in __call__
    extra_headers=extra_headers)
  File "/usr/lib/python2.7/dist-packages/lazr/restfulclient/_browser.py", line 376, in _request
    raise error
lazr.restfulclient.errors.BadRequest: HTTP Error 400: Bad Request
Response headers:
---
-content-encoding: gzip
connection: close
content-length: 65
content-type: text/plain
date: Fri, 10 Jul 2015 19:36:30 GMT
server: zope.server.http (HTTP)
status: 400
strict-transport-security: max-age=15552000
vary: Accept,Accept-Encoding
x-content-type-options: nosniff
x-content-type-warning: guessed from content
x-frame-options: SAMEORIGIN
x-lazr-notifications: []
x-powered-by: Zope (www.zope.org), Python (www.python.org)
x-xss-protection: 1; mode=block
---
Response body:
---
Expected a single operation: [u'addAttachment', u'addAttachment']
---

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You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1473195

Title:
  Touchpad not detected "Hp 15-n004Tx" after graphic stack update

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Hp 15-n004Tx came with 12.04 LTS by default. After few months, Ubuntu
  upgrade asked for "The graphic stack is no longer supported by ubuntu
  and hence needs to be upgraded". I did so and Touchpad stopped
  working.

  As a side note, issues with my wifi is resolved and It is working
  seamless now.

  Description:	Ubuntu 12.04.5 LTS
  Release:	12.04
  --- 
  AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.13.0-57-generic.
  ApportVersion: 2.0.1-0ubuntu17.9
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 1: PCH [HDA Intel PCH], device 0: ALC3227 Analog [ALC3227 Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  jill       4041 F.... pulseaudio
   /dev/snd/controlC0:  jill       4041 F.... pulseaudio
  Card0.Amixer.info:
   Card hw:0 'HDMI'/'HDA Intel HDMI at 0xc2710000 irq 63'
     Mixer name	: 'Intel Haswell HDMI'
     Components	: 'HDA:80862807,80860101,00100000'
     Controls      : 21
     Simple ctrls  : 3
  Card1.Amixer.info:
   Card hw:1 'PCH'/'HDA Intel PCH at 0xc2714000 irq 62'
     Mixer name	: 'Realtek ALC3227'
     Components	: 'HDA:10ec0282,103c2164,00100003'
     Controls      : 21
     Simple ctrls  : 10
  DistributionChannelDescriptor:
   # This is a distribution channel descriptor
   # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
   canonical-oem-stella-puli-precise-amd64-20130610-1
  DistroRelease: Ubuntu 12.04
  HibernationDevice: RESUME=UUID=2558f45f-71bd-4844-b7d0-7a81957ac363
  InstallationMedia: Ubuntu 12.04 "Precise" - Build amd64 LIVE Binary 20130610-05:33
  MachineType: Hewlett-Packard HP Pavilion 15 Notebook PC
  MarkForUpload: True
  NonfreeKernelModules: fglrx
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-57-generic root=UUID=927092da-443c-4c30-ad92-9d75eb881936 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-57.95~precise1-generic 3.13.11-ckt21
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-57-generic N/A
   linux-backports-modules-3.13.0-57-generic  N/A
   linux-firmware                             1.79.18
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  Tags:  precise running-unity
  Uname: Linux 3.13.0-57-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 07/03/2013
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.04
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 2164
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 29.0F
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrF.04:bd07/03/2013:svnHewlett-Packard:pnHPPavilion15NotebookPC:pvr089C100000004100000600000:rvnHewlett-Packard:rn2164:rvr29.0F:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP Pavilion 15 Notebook PC
  dmi.product.version: 089C100000004100000600000
  dmi.sys.vendor: Hewlett-Packard

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References