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Message #127325
[Bug 1473195] Re: Touchpad not detected "Hp 15-n004Tx" after graphic stack update
vignesh kannan, as per http://support.hp.com/us-en/drivers/selfservice
/HP-Pavilion-15-n000-Notebook-PC-series/5401225/model/5422975 an update
to your computer's buggy and outdated BIOS is available (F.67). If you
update to this following https://help.ubuntu.com/community/BIOSUpdate
does it change anything?
If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.
Once the BIOS is updated, and the information above is provided, then
please mark this report Status Confirmed.
Thank you for your understanding.
** Tags added: bios-outdated-f.67
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1473195
Title:
Touchpad not detected "Hp 15-n004Tx" after graphic stack update
Status in linux package in Ubuntu:
Incomplete
Bug description:
Hp 15-n004Tx came with 12.04 LTS by default. After few months, Ubuntu
upgrade asked for "The graphic stack is no longer supported by ubuntu
and hence needs to be upgraded". I did so and Touchpad stopped
working.
As a side note, issues with my wifi is resolved and It is working
seamless now.
Description: Ubuntu 12.04.5 LTS
Release: 12.04
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.13.0-57-generic.
ApportVersion: 2.0.1-0ubuntu17.9
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 1: PCH [HDA Intel PCH], device 0: ALC3227 Analog [ALC3227 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: jill 4041 F.... pulseaudio
/dev/snd/controlC0: jill 4041 F.... pulseaudio
Card0.Amixer.info:
Card hw:0 'HDMI'/'HDA Intel HDMI at 0xc2710000 irq 63'
Mixer name : 'Intel Haswell HDMI'
Components : 'HDA:80862807,80860101,00100000'
Controls : 21
Simple ctrls : 3
Card1.Amixer.info:
Card hw:1 'PCH'/'HDA Intel PCH at 0xc2714000 irq 62'
Mixer name : 'Realtek ALC3227'
Components : 'HDA:10ec0282,103c2164,00100003'
Controls : 21
Simple ctrls : 10
DistributionChannelDescriptor:
# This is a distribution channel descriptor
# For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
canonical-oem-stella-puli-precise-amd64-20130610-1
DistroRelease: Ubuntu 12.04
HibernationDevice: RESUME=UUID=2558f45f-71bd-4844-b7d0-7a81957ac363
InstallationMedia: Ubuntu 12.04 "Precise" - Build amd64 LIVE Binary 20130610-05:33
MachineType: Hewlett-Packard HP Pavilion 15 Notebook PC
MarkForUpload: True
NonfreeKernelModules: fglrx
Package: linux (not installed)
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-57-generic root=UUID=927092da-443c-4c30-ad92-9d75eb881936 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.13.0-57.95~precise1-generic 3.13.11-ckt21
RelatedPackageVersions:
linux-restricted-modules-3.13.0-57-generic N/A
linux-backports-modules-3.13.0-57-generic N/A
linux-firmware 1.79.18
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
Tags: precise running-unity
Uname: Linux 3.13.0-57-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 07/03/2013
dmi.bios.vendor: Insyde
dmi.bios.version: F.04
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 2164
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 29.0F
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.04:bd07/03/2013:svnHewlett-Packard:pnHPPavilion15NotebookPC:pvr089C100000004100000600000:rvnHewlett-Packard:rn2164:rvr29.0F:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion 15 Notebook PC
dmi.product.version: 089C100000004100000600000
dmi.sys.vendor: Hewlett-Packard
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