kernel-packages team mailing list archive

[Brad Figg <brad.figg@xxxxxxxxxxxxx>]

This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:

apport-collect 1476224

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1476224

Title:
  apport-collect fails on headless server

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Attempting to run command:
     apport-collect 1473200
  on a headless Ubuntu server I received the following error:

  *** Collecting problem information

  The collected information can be sent to the developers to improve the
  application. This might take a few minutes.
  ...No packages found matching linux.
  ERROR: hook /usr/share/apport/general-hooks/cloud_archive.py crashed:
  Traceback (most recent call last):
    File "/usr/lib/python2.7/dist-packages/apport/report.py", line 729, in add_hooks_info
      symb['add_info'](self, ui)
    File "/usr/share/apport/general-hooks/cloud_archive.py", line 18, in add_info
      if '~cloud' in packaging.get_version(package) and \
    File "/usr/lib/python2.7/dist-packages/apport/packaging_impl.py", line 95, in get_version
      raise ValueError('package does not exist')
  ValueError: package does not exist
  .....

  *** Send problem report to the developers?


  At this point the terminal interface becomes garbled and since we're
  already off into exception processing (while logged-in as root on a
  production server) I cancelled the process.

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