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Message #127561
[Bug 1476783] [NEW] Lenovo B5970 USB peripherals are not detected
Public bug reported:
Randomly (around twice any 3 reboot), Linux does not detect the USB peripherals of the laptop.
When everything is ok, lsusb:
Bus 001 Device 002: ID 8087:8000 Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 002 Device 004: ID 0cf3:3004 Atheros Communications, Inc.
Bus 002 Device 003: ID 0bda:579c Realtek Semiconductor Corp.
Bus 002 Device 002: ID 1d57:32da Xenta 2.4GHz Receiver (Keyboard and Mouse)
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
When it fails:
Bus 001 Device 002: ID 8087:8000 Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
I will complete the report with dmesg, lspci -vnvn, lsusb -vv
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-57-generic 3.13.0-57.95
ProcVersionSignature: Ubuntu 3.13.0-57.95-generic 3.13.11-ckt21
Uname: Linux 3.13.0-57-generic i686
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: malaise 2738 F.... pulseaudio
/dev/snd/controlC0: malaise 2738 F.... pulseaudio
CurrentDesktop: XFCE
Date: Tue Jul 21 20:08:23 2015
HibernationDevice: RESUME=UUID=004a57bf-beb5-45f9-9b2a-bccf3e83991e
InstallationDate: Installed on 2015-06-24 (26 days ago)
InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release i386 (20140416.2)
MachineType: LENOVO 80EU
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-57-generic root=UUID=03a12f82-eda0-42a9-8bb7-0e07b73a894c ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-57-generic N/A
linux-backports-modules-3.13.0-57-generic N/A
linux-firmware 1.127.13
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/21/2014
dmi.bios.vendor: LENOVO
dmi.bios.version: 9DCN29WW(V2.09)
dmi.board.asset.tag: No Asset Tag
dmi.board.name: Lenovo B50-70
dmi.board.vendor: LENOVO
dmi.board.version: 31900058WIN
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo B50-70
dmi.modalias: dmi:bvnLENOVO:bvr9DCN29WW(V2.09):bd11/21/2014:svnLENOVO:pn80EU:pvrLenovoB50-70:rvnLENOVO:rnLenovoB50-70:rvr31900058WIN:cvnLENOVO:ct10:cvrLenovoB50-70:
dmi.product.name: 80EU
dmi.product.version: Lenovo B50-70
dmi.sys.vendor: LENOVO
** Affects: linux (Ubuntu)
Importance: Undecided
Status: Confirmed
** Tags: apport-bug i386 trusty
--
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https://bugs.launchpad.net/bugs/1476783
Title:
Lenovo B5970 USB peripherals are not detected
Status in linux package in Ubuntu:
Confirmed
Bug description:
Randomly (around twice any 3 reboot), Linux does not detect the USB peripherals of the laptop.
When everything is ok, lsusb:
Bus 001 Device 002: ID 8087:8000 Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 002 Device 004: ID 0cf3:3004 Atheros Communications, Inc.
Bus 002 Device 003: ID 0bda:579c Realtek Semiconductor Corp.
Bus 002 Device 002: ID 1d57:32da Xenta 2.4GHz Receiver (Keyboard and Mouse)
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
When it fails:
Bus 001 Device 002: ID 8087:8000 Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
I will complete the report with dmesg, lspci -vnvn, lsusb -vv
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-57-generic 3.13.0-57.95
ProcVersionSignature: Ubuntu 3.13.0-57.95-generic 3.13.11-ckt21
Uname: Linux 3.13.0-57-generic i686
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: malaise 2738 F.... pulseaudio
/dev/snd/controlC0: malaise 2738 F.... pulseaudio
CurrentDesktop: XFCE
Date: Tue Jul 21 20:08:23 2015
HibernationDevice: RESUME=UUID=004a57bf-beb5-45f9-9b2a-bccf3e83991e
InstallationDate: Installed on 2015-06-24 (26 days ago)
InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release i386 (20140416.2)
MachineType: LENOVO 80EU
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-57-generic root=UUID=03a12f82-eda0-42a9-8bb7-0e07b73a894c ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-57-generic N/A
linux-backports-modules-3.13.0-57-generic N/A
linux-firmware 1.127.13
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/21/2014
dmi.bios.vendor: LENOVO
dmi.bios.version: 9DCN29WW(V2.09)
dmi.board.asset.tag: No Asset Tag
dmi.board.name: Lenovo B50-70
dmi.board.vendor: LENOVO
dmi.board.version: 31900058WIN
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo B50-70
dmi.modalias: dmi:bvnLENOVO:bvr9DCN29WW(V2.09):bd11/21/2014:svnLENOVO:pn80EU:pvrLenovoB50-70:rvnLENOVO:rnLenovoB50-70:rvr31900058WIN:cvnLENOVO:ct10:cvrLenovoB50-70:
dmi.product.name: 80EU
dmi.product.version: Lenovo B50-70
dmi.sys.vendor: LENOVO
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Follow ups
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[Bug 1476783] Re: Lenovo B5970 USB peripherals are not detected
From: Mark, 2016-04-16
-
[Bug 1476783] Re: Lenovo B5970 USB peripherals are not detected
From: Launchpad Bug Tracker, 2015-10-02
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[Bug 1476783] Re: Lenovo B5970 USB peripherals are not detected
From: Malaise, 2015-08-02
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[Bug 1476783] Re: Lenovo B5970 USB peripherals are not detected
From: Christopher M. Penalver, 2015-08-02
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[Bug 1476783] Re: Lenovo B5970 USB peripherals are not detected
From: Malaise, 2015-08-01
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[Bug 1476783] Re: Lenovo B5970 USB peripherals are not detected
From: Christopher M. Penalver, 2015-07-28
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[Bug 1476783] Re: Lenovo B5970 USB peripherals are not detected
From: Malaise, 2015-07-23
-
[Bug 1476783] Re: Lenovo B5970 USB peripherals are not detected
From: Malaise, 2015-07-22
-
[Bug 1476783] Re: Lenovo B5970 USB peripherals are not detected
From: Malaise, 2015-07-22
-
[Bug 1476783] Re: Lenovo B5970 USB peripherals are not detected
From: Joseph Salisbury, 2015-07-21
-
[Bug 1476783] Re: Lenovo B5970 USB peripherals are not detected
From: Malaise, 2015-07-21
-
[Bug 1476783] Re: Lenovo B5970 USB peripherals are not detected
From: Malaise, 2015-07-21
-
[Bug 1476783] Re: Lenovo B5970 USB peripherals are not detected
From: Malaise, 2015-07-21
-
[Bug 1476783] Status changed to Confirmed
From: Brad Figg, 2015-07-21