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Message #128392
[Bug 1473760] Re: Plugable SuperSpeed USB 3.0 no longer works 14.04 LTS
Cut from Bug Description.
** Attachment added: "sudo lsusb -v.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1473760/+attachment/4434948/+files/sudo%20lsusb%20-v.txt
** Description changed:
Until today, my plugable SuperSpeed USB 3.0 has been used successfully to transfer photo files to my computer. Today I receive the following message: Unable to mount 4.0 GB Volume
Error mounting /dev/sdb at /media/sm/disk: Command-line `mount -t "vfat" -o "uhelper=udisks2,nodev,nosuid,uid=1000,gid=1000,shortname=mixed,dmask=0077,utf8=1,showexec,flush" "/dev/sdb" "/media/sm/disk"' exited with non-zero exit status 32: mount: /dev/sdb: can't read superblock
- sm@MTD1:~$ sudo lsusb -v
- [sudo] password for sm:
+ sudo lsusb -v
+ https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1473760/+attachment/4434948/+files/sudo%20lsusb%20-v.txt
- Bus 002 Device 004: ID 093a:2510 Pixart Imaging, Inc. Optical Mouse
- Device Descriptor:
- bLength 18
- bDescriptorType 1
- bcdUSB 1.10
- bDeviceClass 0 (Defined at Interface level)
- bDeviceSubClass 0
- bDeviceProtocol 0
- bMaxPacketSize0 8
- idVendor 0x093a Pixart Imaging, Inc.
- idProduct 0x2510 Optical Mouse
- bcdDevice 1.00
- iManufacturer 1 PIXART
- iProduct 2 USB OPTICAL MOUSE
- iSerial 0
- bNumConfigurations 1
- Configuration Descriptor:
- bLength 9
- bDescriptorType 2
- wTotalLength 34
- bNumInterfaces 1
- bConfigurationValue 1
- iConfiguration 4 HID-compliant MOUSE
- bmAttributes 0xa0
- (Bus Powered)
- Remote Wakeup
- MaxPower 100mA
- Interface Descriptor:
- bLength 9
- bDescriptorType 4
- bInterfaceNumber 0
- bAlternateSetting 0
- bNumEndpoints 1
- bInterfaceClass 3 Human Interface Device
- bInterfaceSubClass 1 Boot Interface Subclass
- bInterfaceProtocol 2 Mouse
- iInterface 0
- HID Device Descriptor:
- bLength 9
- bDescriptorType 33
- bcdHID 1.11
- bCountryCode 0 Not supported
- bNumDescriptors 1
- bDescriptorType 34 Report
- wDescriptorLength 62
- Report Descriptors:
- ** UNAVAILABLE **
- Endpoint Descriptor:
- bLength 7
- bDescriptorType 5
- bEndpointAddress 0x81 EP 1 IN
- bmAttributes 3
- Transfer Type Interrupt
- Synch Type None
- Usage Type Data
- wMaxPacketSize 0x0004 1x 4 bytes
- bInterval 10
- Device Status: 0x0000
- (Bus Powered)
-
- Bus 002 Device 003: ID 047d:2043 Kensington
- Device Descriptor:
- bLength 18
- bDescriptorType 1
- bcdUSB 1.10
- bDeviceClass 0 (Defined at Interface level)
- bDeviceSubClass 0
- bDeviceProtocol 0
- bMaxPacketSize0 8
- idVendor 0x047d Kensington
- idProduct 0x2043
- bcdDevice 1.04
- iManufacturer 1 NOVATEK
- iProduct 2 Kensington U+P Keyboard
- iSerial 0
- bNumConfigurations 1
- Configuration Descriptor:
- bLength 9
- bDescriptorType 2
- wTotalLength 59
- bNumInterfaces 2
- bConfigurationValue 1
- iConfiguration 0
- bmAttributes 0xa0
- (Bus Powered)
- Remote Wakeup
- MaxPower 100mA
- Interface Descriptor:
- bLength 9
- bDescriptorType 4
- bInterfaceNumber 0
- bAlternateSetting 0
- bNumEndpoints 1
- bInterfaceClass 3 Human Interface Device
- bInterfaceSubClass 1 Boot Interface Subclass
- bInterfaceProtocol 1 Keyboard
- iInterface 0
- HID Device Descriptor:
- bLength 9
- bDescriptorType 33
- bcdHID 1.10
- bCountryCode 0 Not supported
- bNumDescriptors 1
- bDescriptorType 34 Report
- wDescriptorLength 65
- Report Descriptors:
- ** UNAVAILABLE **
- Endpoint Descriptor:
- bLength 7
- bDescriptorType 5
- bEndpointAddress 0x81 EP 1 IN
- bmAttributes 3
- Transfer Type Interrupt
- Synch Type None
- Usage Type Data
- wMaxPacketSize 0x0008 1x 8 bytes
- bInterval 10
- Interface Descriptor:
- bLength 9
- bDescriptorType 4
- bInterfaceNumber 1
- bAlternateSetting 0
- bNumEndpoints 1
- bInterfaceClass 3 Human Interface Device
- bInterfaceSubClass 0 No Subclass
- bInterfaceProtocol 0 None
- iInterface 0
- HID Device Descriptor:
- bLength 9
- bDescriptorType 33
- bcdHID 1.10
- bCountryCode 0 Not supported
- bNumDescriptors 1
- bDescriptorType 34 Report
- wDescriptorLength 134
- Report Descriptors:
- ** UNAVAILABLE **
- Endpoint Descriptor:
- bLength 7
- bDescriptorType 5
- bEndpointAddress 0x82 EP 2 IN
- bmAttributes 3
- Transfer Type Interrupt
- Synch Type None
- Usage Type Data
- wMaxPacketSize 0x0008 1x 8 bytes
- bInterval 10
- Device Status: 0x0000
- (Bus Powered)
-
- Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
- Device Descriptor:
- bLength 18
- bDescriptorType 1
- bcdUSB 2.00
- bDeviceClass 9 Hub
- bDeviceSubClass 0 Unused
- bDeviceProtocol 1 Single TT
- bMaxPacketSize0 64
- idVendor 0x8087 Intel Corp.
- idProduct 0x0024 Integrated Rate Matching Hub
- bcdDevice 0.00
- iManufacturer 0
- iProduct 0
- iSerial 0
- bNumConfigurations 1
- Configuration Descriptor:
- bLength 9
- bDescriptorType 2
- wTotalLength 25
- bNumInterfaces 1
- bConfigurationValue 1
- iConfiguration 0
- bmAttributes 0xe0
- Self Powered
- Remote Wakeup
- MaxPower 0mA
- Interface Descriptor:
- bLength 9
- bDescriptorType 4
- bInterfaceNumber 0
- bAlternateSetting 0
- bNumEndpoints 1
- bInterfaceClass 9 Hub
- bInterfaceSubClass 0 Unused
- bInterfaceProtocol 0 Full speed (or root) hub
- iInterface 0
- Endpoint Descriptor:
- bLength 7
- bDescriptorType 5
- bEndpointAddress 0x81 EP 1 IN
- bmAttributes 3
- Transfer Type Interrupt
- Synch Type None
- Usage Type Data
- wMaxPacketSize 0x0001 1x 1 bytes
- bInterval 12
- Hub Descriptor:
- bLength 9
- bDescriptorType 41
- nNbrPorts 6
- wHubCharacteristic 0x0009
- Per-port power switching
- Per-port overcurrent protection
- TT think time 8 FS bits
- bPwrOn2PwrGood 50 * 2 milli seconds
- bHubContrCurrent 0 milli Ampere
- DeviceRemovable 0x00
- PortPwrCtrlMask 0xff
- Hub Port Status:
- Port 1: 0000.0100 power
- Port 2: 0000.0100 power
- Port 3: 0000.0100 power
- Port 4: 0000.0100 power
- Port 5: 0000.0303 lowspeed power enable connect
- Port 6: 0000.0303 lowspeed power enable connect
- Device Qualifier (for other device speed):
- bLength 10
- bDescriptorType 6
- bcdUSB 2.00
- bDeviceClass 9 Hub
- bDeviceSubClass 0 Unused
- bDeviceProtocol 0 Full speed (or root) hub
- bMaxPacketSize0 64
- bNumConfigurations 1
- Device Status: 0x0001
- Self Powered
-
- Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
- Device Descriptor:
- bLength 18
- bDescriptorType 1
- bcdUSB 2.00
- bDeviceClass 9 Hub
- bDeviceSubClass 0 Unused
- bDeviceProtocol 0 Full speed (or root) hub
- bMaxPacketSize0 64
- idVendor 0x1d6b Linux Foundation
- idProduct 0x0002 2.0 root hub
- bcdDevice 3.13
- iManufacturer 3 Linux 3.13.0-57-generic ehci_hcd
- iProduct 2 EHCI Host Controller
- iSerial 1 0000:00:1d.0
- bNumConfigurations 1
- Configuration Descriptor:
- bLength 9
- bDescriptorType 2
- wTotalLength 25
- bNumInterfaces 1
- bConfigurationValue 1
- iConfiguration 0
- bmAttributes 0xe0
- Self Powered
- Remote Wakeup
- MaxPower 0mA
- Interface Descriptor:
- bLength 9
- bDescriptorType 4
- bInterfaceNumber 0
- bAlternateSetting 0
- bNumEndpoints 1
- bInterfaceClass 9 Hub
- bInterfaceSubClass 0 Unused
- bInterfaceProtocol 0 Full speed (or root) hub
- iInterface 0
- Endpoint Descriptor:
- bLength 7
- bDescriptorType 5
- bEndpointAddress 0x81 EP 1 IN
- bmAttributes 3
- Transfer Type Interrupt
- Synch Type None
- Usage Type Data
- wMaxPacketSize 0x0004 1x 4 bytes
- bInterval 12
- Hub Descriptor:
- bLength 9
- bDescriptorType 41
- nNbrPorts 2
- wHubCharacteristic 0x000a
- No power switching (usb 1.0)
- Per-port overcurrent protection
- bPwrOn2PwrGood 10 * 2 milli seconds
- bHubContrCurrent 0 milli Ampere
- DeviceRemovable 0x02
- PortPwrCtrlMask 0xff
- Hub Port Status:
- Port 1: 0000.0503 highspeed power enable connect
- Port 2: 0000.0100 power
- Device Status: 0x0001
- Self Powered
-
- Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
- Device Descriptor:
- bLength 18
- bDescriptorType 1
- bcdUSB 2.00
- bDeviceClass 9 Hub
- bDeviceSubClass 0 Unused
- bDeviceProtocol 1 Single TT
- bMaxPacketSize0 64
- idVendor 0x8087 Intel Corp.
- idProduct 0x0024 Integrated Rate Matching Hub
- bcdDevice 0.00
- iManufacturer 0
- iProduct 0
- iSerial 0
- bNumConfigurations 1
- Configuration Descriptor:
- bLength 9
- bDescriptorType 2
- wTotalLength 25
- bNumInterfaces 1
- bConfigurationValue 1
- iConfiguration 0
- bmAttributes 0xe0
- Self Powered
- Remote Wakeup
- MaxPower 0mA
- Interface Descriptor:
- bLength 9
- bDescriptorType 4
- bInterfaceNumber 0
- bAlternateSetting 0
- bNumEndpoints 1
- bInterfaceClass 9 Hub
- bInterfaceSubClass 0 Unused
- bInterfaceProtocol 0 Full speed (or root) hub
- iInterface 0
- Endpoint Descriptor:
- bLength 7
- bDescriptorType 5
- bEndpointAddress 0x81 EP 1 IN
- bmAttributes 3
- Transfer Type Interrupt
- Synch Type None
- Usage Type Data
- wMaxPacketSize 0x0001 1x 1 bytes
- bInterval 12
- Hub Descriptor:
- bLength 9
- bDescriptorType 41
- nNbrPorts 4
- wHubCharacteristic 0x0009
- Per-port power switching
- Per-port overcurrent protection
- TT think time 8 FS bits
- bPwrOn2PwrGood 50 * 2 milli seconds
- bHubContrCurrent 0 milli Ampere
- DeviceRemovable 0x00
- PortPwrCtrlMask 0xff
- Hub Port Status:
- Port 1: 0000.0100 power
- Port 2: 0000.0100 power
- Port 3: 0000.0100 power
- Port 4: 0000.0100 power
- Device Qualifier (for other device speed):
- bLength 10
- bDescriptorType 6
- bcdUSB 2.00
- bDeviceClass 9 Hub
- bDeviceSubClass 0 Unused
- bDeviceProtocol 0 Full speed (or root) hub
- bMaxPacketSize0 64
- bNumConfigurations 1
- Device Status: 0x0001
- Self Powered
-
- Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
- Device Descriptor:
- bLength 18
- bDescriptorType 1
- bcdUSB 2.00
- bDeviceClass 9 Hub
- bDeviceSubClass 0 Unused
- bDeviceProtocol 0 Full speed (or root) hub
- bMaxPacketSize0 64
- idVendor 0x1d6b Linux Foundation
- idProduct 0x0002 2.0 root hub
- bcdDevice 3.13
- iManufacturer 3 Linux 3.13.0-57-generic ehci_hcd
- iProduct 2 EHCI Host Controller
- iSerial 1 0000:00:1a.0
- bNumConfigurations 1
- Configuration Descriptor:
- bLength 9
- bDescriptorType 2
- wTotalLength 25
- bNumInterfaces 1
- bConfigurationValue 1
- iConfiguration 0
- bmAttributes 0xe0
- Self Powered
- Remote Wakeup
- MaxPower 0mA
- Interface Descriptor:
- bLength 9
- bDescriptorType 4
- bInterfaceNumber 0
- bAlternateSetting 0
- bNumEndpoints 1
- bInterfaceClass 9 Hub
- bInterfaceSubClass 0 Unused
- bInterfaceProtocol 0 Full speed (or root) hub
- iInterface 0
- Endpoint Descriptor:
- bLength 7
- bDescriptorType 5
- bEndpointAddress 0x81 EP 1 IN
- bmAttributes 3
- Transfer Type Interrupt
- Synch Type None
- Usage Type Data
- wMaxPacketSize 0x0004 1x 4 bytes
- bInterval 12
- Hub Descriptor:
- bLength 9
- bDescriptorType 41
- nNbrPorts 2
- wHubCharacteristic 0x000a
- No power switching (usb 1.0)
- Per-port overcurrent protection
- bPwrOn2PwrGood 10 * 2 milli seconds
- bHubContrCurrent 0 milli Ampere
- DeviceRemovable 0x02
- PortPwrCtrlMask 0xff
- Hub Port Status:
- Port 1: 0000.0507 highspeed power suspend enable connect
- Port 2: 0000.0100 power
- Device Status: 0x0001
- Self Powered
- sm@MTD1:~$ cat /proc/bus/usb/devices
+ cat /proc/bus/usb/devices
cat: /proc/bus/usb/devices: No such file or directory
sm@MTD1:~$ sudo mount -t usbfs none /proc/bus/usb
mount: mount point /proc/bus/usb does not exist
- ---
+
+ ---
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: i386
AudioDevicesInUse:
- USER PID ACCESS COMMAND
- /dev/snd/controlC0: sm 21543 F.... pulseaudio
- /dev/snd/pcmC0D0p: sm 21543 F...m pulseaudio
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: sm 21543 F.... pulseaudio
+ /dev/snd/pcmC0D0p: sm 21543 F...m pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=2f51cdfc-dd30-47c9-8d2e-2d68c681d2c8
InstallationDate: Installed on 2012-06-13 (1125 days ago)
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
IwConfig:
- lo no wireless extensions.
-
- eth0 no wireless extensions.
+ lo no wireless extensions.
+
+ eth0 no wireless extensions.
MachineType: Gigabyte Technology Co., Ltd. H61M-S2H
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-57-generic root=UUID=0ad17adc-63c9-43c6-b1e6-2420e6644404 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.13.0-57.95-generic 3.13.11-ckt21
RelatedPackageVersions:
- linux-restricted-modules-3.13.0-57-generic N/A
- linux-backports-modules-3.13.0-57-generic N/A
- linux-firmware 1.127.13
+ linux-restricted-modules-3.13.0-57-generic N/A
+ linux-backports-modules-3.13.0-57-generic N/A
+ linux-firmware 1.127.13
RfKill:
-
+
StagingDrivers: keucr
Tags: trusty staging
Uname: Linux 3.13.0-57-generic i686
UpgradeStatus: Upgraded to trusty on 2014-08-18 (330 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
WifiSyslog:
-
+
_MarkForUpload: True
dmi.bios.date: 10/12/2011
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F5
dmi.board.name: H61M-S2H
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF5:bd10/12/2011:svnGigabyteTechnologyCo.,Ltd.:pnH61M-S2H:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnH61M-S2H:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: H61M-S2H
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
** Tags added: bios-outdated-f7
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https://bugs.launchpad.net/bugs/1473760
Title:
Plugable SuperSpeed USB 3.0 no longer works 14.04 LTS
Status in linux package in Ubuntu:
Invalid
Bug description:
Until today, my plugable SuperSpeed USB 3.0 has been used successfully to transfer photo files to my computer. Today I receive the following message: Unable to mount 4.0 GB Volume
Error mounting /dev/sdb at /media/sm/disk: Command-line `mount -t "vfat" -o "uhelper=udisks2,nodev,nosuid,uid=1000,gid=1000,shortname=mixed,dmask=0077,utf8=1,showexec,flush" "/dev/sdb" "/media/sm/disk"' exited with non-zero exit status 32: mount: /dev/sdb: can't read superblock
sudo lsusb -v
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1473760/+attachment/4434948/+files/sudo%20lsusb%20-v.txt
cat /proc/bus/usb/devices
cat: /proc/bus/usb/devices: No such file or directory
sm@MTD1:~$ sudo mount -t usbfs none /proc/bus/usb
mount: mount point /proc/bus/usb does not exist
---
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: sm 21543 F.... pulseaudio
/dev/snd/pcmC0D0p: sm 21543 F...m pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=2f51cdfc-dd30-47c9-8d2e-2d68c681d2c8
InstallationDate: Installed on 2012-06-13 (1125 days ago)
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
IwConfig:
lo no wireless extensions.
eth0 no wireless extensions.
MachineType: Gigabyte Technology Co., Ltd. H61M-S2H
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-57-generic root=UUID=0ad17adc-63c9-43c6-b1e6-2420e6644404 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.13.0-57.95-generic 3.13.11-ckt21
RelatedPackageVersions:
linux-restricted-modules-3.13.0-57-generic N/A
linux-backports-modules-3.13.0-57-generic N/A
linux-firmware 1.127.13
RfKill:
StagingDrivers: keucr
Tags: trusty staging
Uname: Linux 3.13.0-57-generic i686
UpgradeStatus: Upgraded to trusty on 2014-08-18 (330 days ago)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
WifiSyslog:
_MarkForUpload: True
dmi.bios.date: 10/12/2011
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F5
dmi.board.name: H61M-S2H
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF5:bd10/12/2011:svnGigabyteTechnologyCo.,Ltd.:pnH61M-S2H:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnH61M-S2H:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: H61M-S2H
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
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References
