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[Bug 1473760] Re: Plugable SuperSpeed USB 3.0 no longer works 14.04 LTS

 

Citizens' Relief, this bug report is being closed due to your last
comment
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1473760/comments/17
regarding this being due to hardware failure. For future reference you
can manage the status of your own bugs by clicking on the current status
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** Changed in: linux (Ubuntu)
       Status: Incomplete => Invalid

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https://bugs.launchpad.net/bugs/1473760

Title:
  Plugable SuperSpeed USB 3.0 no longer works 14.04 LTS

Status in linux package in Ubuntu:
  Invalid

Bug description:
  Until today, my plugable SuperSpeed USB 3.0 has been used successfully to transfer photo files to my computer. Today I receive the following message:  Unable to mount 4.0 GB Volume
  Error mounting /dev/sdb at /media/sm/disk: Command-line `mount -t "vfat" -o "uhelper=udisks2,nodev,nosuid,uid=1000,gid=1000,shortname=mixed,dmask=0077,utf8=1,showexec,flush" "/dev/sdb" "/media/sm/disk"' exited with non-zero exit status 32: mount: /dev/sdb: can't read superblock

  sudo lsusb -v
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1473760/+attachment/4434948/+files/sudo%20lsusb%20-v.txt

  cat /proc/bus/usb/devices
  cat: /proc/bus/usb/devices: No such file or directory
  sm@MTD1:~$ sudo mount -t usbfs none /proc/bus/usb
  mount: mount point /proc/bus/usb does not exist

  ---
  ApportVersion: 2.14.1-0ubuntu3.11
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  sm        21543 F.... pulseaudio
   /dev/snd/pcmC0D0p:   sm        21543 F...m pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=2f51cdfc-dd30-47c9-8d2e-2d68c681d2c8
  InstallationDate: Installed on 2012-06-13 (1125 days ago)
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release i386 (20120423)
  IwConfig:
   lo        no wireless extensions.

   eth0      no wireless extensions.
  MachineType: Gigabyte Technology Co., Ltd. H61M-S2H
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-57-generic root=UUID=0ad17adc-63c9-43c6-b1e6-2420e6644404 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-57.95-generic 3.13.11-ckt21
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-57-generic N/A
   linux-backports-modules-3.13.0-57-generic  N/A
   linux-firmware                             1.127.13
  RfKill:

  StagingDrivers: keucr
  Tags:  trusty staging
  Uname: Linux 3.13.0-57-generic i686
  UpgradeStatus: Upgraded to trusty on 2014-08-18 (330 days ago)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  WifiSyslog:

  _MarkForUpload: True
  dmi.bios.date: 10/12/2011
  dmi.bios.vendor: Award Software International, Inc.
  dmi.bios.version: F5
  dmi.board.name: H61M-S2H
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF5:bd10/12/2011:svnGigabyteTechnologyCo.,Ltd.:pnH61M-S2H:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnH61M-S2H:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
  dmi.product.name: H61M-S2H
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.

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