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Message #129200
[Bug 1480219] [NEW] [Dell OptiPlex 3030] No display after rotation
Public bug reported:
CID: 201401-14498 Dell OptiPlex 3030
The screen will goes black after rotate to any orientation.
ubuntu@201401-14498:~$ lspci -nn | grep '\[03'
00:02.0 VGA compatible controller [0300]: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor Integrated Graphics Controller [8086:0412] (rev 06)
01:00.0 Display controller [0380]: Advanced Micro Devices, Inc. [AMD/ATI] Jet XT [Radeon R5 M240] [1002:6664]
Steps:
1. Install 14.04.2 + update (3.16.0-45) + proprietary AMD video driver
2. Rotate the display in System Settings
Expected result:
* It should be fine with any orientation.
Actual result:
* No display after rotation, switch to VT and switch back does not help.
Error message could be found in dmesg output:
[ 50.472710] [drm:intel_uncore_check_errors] *ERROR* Unclaimed register before interrupt
[ 82.746407] [drm:intel_uncore_check_errors] *ERROR* Unclaimed register before interrupt
Also the Xorg log
[ 315.336] (II) AIGLX: Suspending AIGLX clients for VT switch
[ 315.337] (II) fglrx(0): Backup framebuffer data.
[ 315.404] (II) fglrx(0): Backup complete.
[ 315.404] (EE) fglrx(0): XMM: Fail to unregister UVDFWVIRQ! (EE) fglrx(0):
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.16.0-45-generic 3.16.0-45.60~14.04.1
ProcVersionSignature: Ubuntu 3.16.0-45.60~14.04.1-generic 3.16.7-ckt14
Uname: Linux 3.16.0-45-generic x86_64
NonfreeKernelModules: fglrx
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
CurrentDesktop: Unity
Date: Fri Jul 31 05:33:29 2015
InstallationDate: Installed on 2015-07-31 (0 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
SourcePackage: linux-lts-utopic
UpgradeStatus: No upgrade log present (probably fresh install)
---
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 1572 F.... pulseaudio
CRDA:
country TW:
(2402 - 2472 @ 40), (3, 27)
(5270 - 5330 @ 40), (3, 17), DFS
(5735 - 5815 @ 40), (3, 30)
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=bc451fa5-0e74-4fc8-8e17-2a5c47866983
InstallationDate: Installed on 2015-07-31 (0 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
MachineType: Dell Inc. OptiPlex 3030 AIO
NonfreeKernelModules: fglrx
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-45-generic root=UUID=37e2ded9-0ccd-405e-a658-b5cce13f830e ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.16.0-45.60~14.04.1-generic 3.16.7-ckt14
RelatedPackageVersions:
linux-restricted-modules-3.16.0-45-generic N/A
linux-backports-modules-3.16.0-45-generic N/A
linux-firmware 1.127.14
Tags: trusty
Uname: Linux 3.16.0-45-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 01/21/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A00
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 13
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA00:bd01/21/2014:svnDellInc.:pnOptiPlex3030AIO:pvr01:rvnDellInc.:rn:rvr:cvnDellInc.:ct13:cvr:
dmi.product.name: OptiPlex 3030 AIO
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
** Affects: hwe-next
Importance: Undecided
Status: New
** Affects: linux-lts-utopic (Ubuntu)
Importance: Medium
Assignee: Keng-Yu Lin (lexical)
Status: Confirmed
** Tags: 201401-14498 amd64 apport-bug apport-collected blocks-hwcert taipei-lab trusty
** Attachment added: "Xorg.0.log"
https://bugs.launchpad.net/bugs/1480219/+attachment/4436869/+files/Xorg.0.log
** Package changed: linux-lts-utopic (Ubuntu) => linux (Ubuntu)
** Tags added: apport-collected
** Description changed:
CID: 201401-14498 Dell OptiPlex 3030
The screen will goes black after rotate to any orientation.
ubuntu@201401-14498:~$ lspci -nn | grep '\[03'
00:02.0 VGA compatible controller [0300]: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor Integrated Graphics Controller [8086:0412] (rev 06)
01:00.0 Display controller [0380]: Advanced Micro Devices, Inc. [AMD/ATI] Jet XT [Radeon R5 M240] [1002:6664]
Steps:
1. Install 14.04.2 + update (3.16.0-45) + proprietary AMD video driver
2. Rotate the display in System Settings
Expected result:
* It should be fine with any orientation.
Actual result:
* No display after rotation, switch to VT and switch back does not help.
Error message could be found in dmesg output:
[ 50.472710] [drm:intel_uncore_check_errors] *ERROR* Unclaimed register before interrupt
[ 82.746407] [drm:intel_uncore_check_errors] *ERROR* Unclaimed register before interrupt
Also the Xorg log
[ 315.336] (II) AIGLX: Suspending AIGLX clients for VT switch
[ 315.337] (II) fglrx(0): Backup framebuffer data.
[ 315.404] (II) fglrx(0): Backup complete.
[ 315.404] (EE) fglrx(0): XMM: Fail to unregister UVDFWVIRQ! (EE) fglrx(0):
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.16.0-45-generic 3.16.0-45.60~14.04.1
ProcVersionSignature: Ubuntu 3.16.0-45.60~14.04.1-generic 3.16.7-ckt14
Uname: Linux 3.16.0-45-generic x86_64
NonfreeKernelModules: fglrx
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
CurrentDesktop: Unity
Date: Fri Jul 31 05:33:29 2015
InstallationDate: Installed on 2015-07-31 (0 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
SourcePackage: linux-lts-utopic
UpgradeStatus: No upgrade log present (probably fresh install)
+ ---
+ ApportVersion: 2.14.1-0ubuntu3.11
+ Architecture: amd64
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: ubuntu 1572 F.... pulseaudio
+ CRDA:
+ country TW:
+ (2402 - 2472 @ 40), (3, 27)
+ (5270 - 5330 @ 40), (3, 17), DFS
+ (5735 - 5815 @ 40), (3, 30)
+ CurrentDesktop: Unity
+ DistroRelease: Ubuntu 14.04
+ HibernationDevice: RESUME=UUID=bc451fa5-0e74-4fc8-8e17-2a5c47866983
+ InstallationDate: Installed on 2015-07-31 (0 days ago)
+ InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
+ MachineType: Dell Inc. OptiPlex 3030 AIO
+ NonfreeKernelModules: fglrx
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-45-generic root=UUID=37e2ded9-0ccd-405e-a658-b5cce13f830e ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.16.0-45.60~14.04.1-generic 3.16.7-ckt14
+ RelatedPackageVersions:
+ linux-restricted-modules-3.16.0-45-generic N/A
+ linux-backports-modules-3.16.0-45-generic N/A
+ linux-firmware 1.127.14
+ Tags: trusty
+ Uname: Linux 3.16.0-45-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 01/21/2014
+ dmi.bios.vendor: Dell Inc.
+ dmi.bios.version: A00
+ dmi.board.vendor: Dell Inc.
+ dmi.chassis.type: 13
+ dmi.chassis.vendor: Dell Inc.
+ dmi.modalias: dmi:bvnDellInc.:bvrA00:bd01/21/2014:svnDellInc.:pnOptiPlex3030AIO:pvr01:rvnDellInc.:rn:rvr:cvnDellInc.:ct13:cvr:
+ dmi.product.name: OptiPlex 3030 AIO
+ dmi.product.version: 01
+ dmi.sys.vendor: Dell Inc.
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux-lts-utopic in Ubuntu.
https://bugs.launchpad.net/bugs/1480219
Title:
[Dell OptiPlex 3030] No display after rotation
Status in HWE Next:
New
Status in linux-lts-utopic package in Ubuntu:
Confirmed
Bug description:
CID: 201401-14498 Dell OptiPlex 3030
The screen will goes black after rotate to any orientation.
ubuntu@201401-14498:~$ lspci -nn | grep '\[03'
00:02.0 VGA compatible controller [0300]: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor Integrated Graphics Controller [8086:0412] (rev 06)
01:00.0 Display controller [0380]: Advanced Micro Devices, Inc. [AMD/ATI] Jet XT [Radeon R5 M240] [1002:6664]
Steps:
1. Install 14.04.2 + update (3.16.0-45) + proprietary AMD video driver
2. Rotate the display in System Settings
Expected result:
* It should be fine with any orientation.
Actual result:
* No display after rotation, switch to VT and switch back does not help.
Error message could be found in dmesg output:
[ 50.472710] [drm:intel_uncore_check_errors] *ERROR* Unclaimed register before interrupt
[ 82.746407] [drm:intel_uncore_check_errors] *ERROR* Unclaimed register before interrupt
Also the Xorg log
[ 315.336] (II) AIGLX: Suspending AIGLX clients for VT switch
[ 315.337] (II) fglrx(0): Backup framebuffer data.
[ 315.404] (II) fglrx(0): Backup complete.
[ 315.404] (EE) fglrx(0): XMM: Fail to unregister UVDFWVIRQ! (EE) fglrx(0):
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.16.0-45-generic 3.16.0-45.60~14.04.1
ProcVersionSignature: Ubuntu 3.16.0-45.60~14.04.1-generic 3.16.7-ckt14
Uname: Linux 3.16.0-45-generic x86_64
NonfreeKernelModules: fglrx
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
CurrentDesktop: Unity
Date: Fri Jul 31 05:33:29 2015
InstallationDate: Installed on 2015-07-31 (0 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
SourcePackage: linux-lts-utopic
UpgradeStatus: No upgrade log present (probably fresh install)
---
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 1572 F.... pulseaudio
CRDA:
country TW:
(2402 - 2472 @ 40), (3, 27)
(5270 - 5330 @ 40), (3, 17), DFS
(5735 - 5815 @ 40), (3, 30)
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=bc451fa5-0e74-4fc8-8e17-2a5c47866983
InstallationDate: Installed on 2015-07-31 (0 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
MachineType: Dell Inc. OptiPlex 3030 AIO
NonfreeKernelModules: fglrx
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-45-generic root=UUID=37e2ded9-0ccd-405e-a658-b5cce13f830e ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.16.0-45.60~14.04.1-generic 3.16.7-ckt14
RelatedPackageVersions:
linux-restricted-modules-3.16.0-45-generic N/A
linux-backports-modules-3.16.0-45-generic N/A
linux-firmware 1.127.14
Tags: trusty
Uname: Linux 3.16.0-45-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 01/21/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A00
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 13
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA00:bd01/21/2014:svnDellInc.:pnOptiPlex3030AIO:pvr01:rvnDellInc.:rn:rvr:cvnDellInc.:ct13:cvr:
dmi.product.name: OptiPlex 3030 AIO
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
To manage notifications about this bug go to:
https://bugs.launchpad.net/hwe-next/+bug/1480219/+subscriptions
Follow ups
-
[Bug 1480219] Re: [Dell OptiPlex 3030] No display after rotation
From: Christopher M. Penalver, 2015-12-22
-
[Bug 1480219] Re: [Dell OptiPlex 3030] No display after rotation
From: Keng-Yu Lin, 2015-08-03
-
[Bug 1480219] WifiSyslog.txt
From: Po-Hsu Lin, 2015-07-31
-
[Bug 1480219] UdevLog.txt
From: Po-Hsu Lin, 2015-07-31
-
[Bug 1480219] UdevDb.txt
From: Po-Hsu Lin, 2015-07-31
-
[Bug 1480219] RfKill.txt
From: Po-Hsu Lin, 2015-07-31
-
[Bug 1480219] PulseList.txt
From: Po-Hsu Lin, 2015-07-31
-
[Bug 1480219] ProcModules.txt
From: Po-Hsu Lin, 2015-07-31
-
[Bug 1480219] ProcInterrupts.txt
From: Po-Hsu Lin, 2015-07-31
-
[Bug 1480219] ProcEnviron.txt
From: Po-Hsu Lin, 2015-07-31
-
[Bug 1480219] ProcCpuinfo.txt
From: Po-Hsu Lin, 2015-07-31
-
[Bug 1480219] Lsusb.txt
From: Po-Hsu Lin, 2015-07-31
-
[Bug 1480219] Lspci.txt
From: Po-Hsu Lin, 2015-07-31
-
[Bug 1480219] IwConfig.txt
From: Po-Hsu Lin, 2015-07-31
-
[Bug 1480219] CurrentDmesg.txt
From: Po-Hsu Lin, 2015-07-31
-
[Bug 1480219] BootDmesg.txt
From: Po-Hsu Lin, 2015-07-31
-
[Bug 1480219] AlsaInfo.txt
From: Po-Hsu Lin, 2015-07-31