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[Bug 1480219] [NEW] [Dell OptiPlex 3030] No display after rotation

 

Public bug reported:

CID: 201401-14498 Dell OptiPlex 3030

The screen will goes black after rotate to any orientation.

ubuntu@201401-14498:~$ lspci -nn | grep '\[03'
00:02.0 VGA compatible controller [0300]: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor Integrated Graphics Controller [8086:0412] (rev 06)
01:00.0 Display controller [0380]: Advanced Micro Devices, Inc. [AMD/ATI] Jet XT [Radeon R5 M240] [1002:6664]


Steps:
1. Install 14.04.2 + update (3.16.0-45) + proprietary AMD video driver
2. Rotate the display in System Settings

Expected result:
* It should be fine with any orientation.

Actual result:
* No display after rotation, switch to VT and switch back does not help.

Error message could be found in dmesg output:
[   50.472710] [drm:intel_uncore_check_errors] *ERROR* Unclaimed register before interrupt
[   82.746407] [drm:intel_uncore_check_errors] *ERROR* Unclaimed register before interrupt

Also the Xorg log
[   315.336] (II) AIGLX: Suspending AIGLX clients for VT switch
[   315.337] (II) fglrx(0): Backup framebuffer data.
[   315.404] (II) fglrx(0): Backup complete.
[   315.404] (EE) fglrx(0): XMM: Fail to unregister UVDFWVIRQ! (EE) fglrx(0):

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.16.0-45-generic 3.16.0-45.60~14.04.1
ProcVersionSignature: Ubuntu 3.16.0-45.60~14.04.1-generic 3.16.7-ckt14
Uname: Linux 3.16.0-45-generic x86_64
NonfreeKernelModules: fglrx
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
CurrentDesktop: Unity
Date: Fri Jul 31 05:33:29 2015
InstallationDate: Installed on 2015-07-31 (0 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
SourcePackage: linux-lts-utopic
UpgradeStatus: No upgrade log present (probably fresh install)
--- 
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  ubuntu     1572 F.... pulseaudio
CRDA:
 country TW:
 	(2402 - 2472 @ 40), (3, 27)
 	(5270 - 5330 @ 40), (3, 17), DFS
 	(5735 - 5815 @ 40), (3, 30)
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=bc451fa5-0e74-4fc8-8e17-2a5c47866983
InstallationDate: Installed on 2015-07-31 (0 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
MachineType: Dell Inc. OptiPlex 3030 AIO
NonfreeKernelModules: fglrx
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-45-generic root=UUID=37e2ded9-0ccd-405e-a658-b5cce13f830e ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.16.0-45.60~14.04.1-generic 3.16.7-ckt14
RelatedPackageVersions:
 linux-restricted-modules-3.16.0-45-generic N/A
 linux-backports-modules-3.16.0-45-generic  N/A
 linux-firmware                             1.127.14
Tags:  trusty
Uname: Linux 3.16.0-45-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 01/21/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A00
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 13
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA00:bd01/21/2014:svnDellInc.:pnOptiPlex3030AIO:pvr01:rvnDellInc.:rn:rvr:cvnDellInc.:ct13:cvr:
dmi.product.name: OptiPlex 3030 AIO
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.

** Affects: hwe-next
     Importance: Undecided
         Status: New

** Affects: linux-lts-utopic (Ubuntu)
     Importance: Medium
     Assignee: Keng-Yu Lin (lexical)
         Status: Confirmed


** Tags: 201401-14498 amd64 apport-bug apport-collected blocks-hwcert taipei-lab trusty

** Attachment added: "Xorg.0.log"
   https://bugs.launchpad.net/bugs/1480219/+attachment/4436869/+files/Xorg.0.log

** Package changed: linux-lts-utopic (Ubuntu) => linux (Ubuntu)

** Tags added: apport-collected

** Description changed:

  CID: 201401-14498 Dell OptiPlex 3030
  
  The screen will goes black after rotate to any orientation.
  
  ubuntu@201401-14498:~$ lspci -nn | grep '\[03'
  00:02.0 VGA compatible controller [0300]: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor Integrated Graphics Controller [8086:0412] (rev 06)
  01:00.0 Display controller [0380]: Advanced Micro Devices, Inc. [AMD/ATI] Jet XT [Radeon R5 M240] [1002:6664]
  
  
  Steps:
  1. Install 14.04.2 + update (3.16.0-45) + proprietary AMD video driver
  2. Rotate the display in System Settings
  
  Expected result:
  * It should be fine with any orientation.
  
  Actual result:
  * No display after rotation, switch to VT and switch back does not help.
  
  Error message could be found in dmesg output:
  [   50.472710] [drm:intel_uncore_check_errors] *ERROR* Unclaimed register before interrupt
  [   82.746407] [drm:intel_uncore_check_errors] *ERROR* Unclaimed register before interrupt
  
  Also the Xorg log
  [   315.336] (II) AIGLX: Suspending AIGLX clients for VT switch
  [   315.337] (II) fglrx(0): Backup framebuffer data.
  [   315.404] (II) fglrx(0): Backup complete.
  [   315.404] (EE) fglrx(0): XMM: Fail to unregister UVDFWVIRQ! (EE) fglrx(0):
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.16.0-45-generic 3.16.0-45.60~14.04.1
  ProcVersionSignature: Ubuntu 3.16.0-45.60~14.04.1-generic 3.16.7-ckt14
  Uname: Linux 3.16.0-45-generic x86_64
  NonfreeKernelModules: fglrx
  ApportVersion: 2.14.1-0ubuntu3.11
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Fri Jul 31 05:33:29 2015
  InstallationDate: Installed on 2015-07-31 (0 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  SourcePackage: linux-lts-utopic
  UpgradeStatus: No upgrade log present (probably fresh install)
+ --- 
+ ApportVersion: 2.14.1-0ubuntu3.11
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  ubuntu     1572 F.... pulseaudio
+ CRDA:
+  country TW:
+  	(2402 - 2472 @ 40), (3, 27)
+  	(5270 - 5330 @ 40), (3, 17), DFS
+  	(5735 - 5815 @ 40), (3, 30)
+ CurrentDesktop: Unity
+ DistroRelease: Ubuntu 14.04
+ HibernationDevice: RESUME=UUID=bc451fa5-0e74-4fc8-8e17-2a5c47866983
+ InstallationDate: Installed on 2015-07-31 (0 days ago)
+ InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
+ MachineType: Dell Inc. OptiPlex 3030 AIO
+ NonfreeKernelModules: fglrx
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-45-generic root=UUID=37e2ded9-0ccd-405e-a658-b5cce13f830e ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.16.0-45.60~14.04.1-generic 3.16.7-ckt14
+ RelatedPackageVersions:
+  linux-restricted-modules-3.16.0-45-generic N/A
+  linux-backports-modules-3.16.0-45-generic  N/A
+  linux-firmware                             1.127.14
+ Tags:  trusty
+ Uname: Linux 3.16.0-45-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 01/21/2014
+ dmi.bios.vendor: Dell Inc.
+ dmi.bios.version: A00
+ dmi.board.vendor: Dell Inc.
+ dmi.chassis.type: 13
+ dmi.chassis.vendor: Dell Inc.
+ dmi.modalias: dmi:bvnDellInc.:bvrA00:bd01/21/2014:svnDellInc.:pnOptiPlex3030AIO:pvr01:rvnDellInc.:rn:rvr:cvnDellInc.:ct13:cvr:
+ dmi.product.name: OptiPlex 3030 AIO
+ dmi.product.version: 01
+ dmi.sys.vendor: Dell Inc.

-- 
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https://bugs.launchpad.net/bugs/1480219

Title:
  [Dell OptiPlex 3030] No display after rotation

Status in HWE Next:
  New
Status in linux-lts-utopic package in Ubuntu:
  Confirmed

Bug description:
  CID: 201401-14498 Dell OptiPlex 3030

  The screen will goes black after rotate to any orientation.

  ubuntu@201401-14498:~$ lspci -nn | grep '\[03'
  00:02.0 VGA compatible controller [0300]: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor Integrated Graphics Controller [8086:0412] (rev 06)
  01:00.0 Display controller [0380]: Advanced Micro Devices, Inc. [AMD/ATI] Jet XT [Radeon R5 M240] [1002:6664]

  
  Steps:
  1. Install 14.04.2 + update (3.16.0-45) + proprietary AMD video driver
  2. Rotate the display in System Settings

  Expected result:
  * It should be fine with any orientation.

  Actual result:
  * No display after rotation, switch to VT and switch back does not help.

  Error message could be found in dmesg output:
  [   50.472710] [drm:intel_uncore_check_errors] *ERROR* Unclaimed register before interrupt
  [   82.746407] [drm:intel_uncore_check_errors] *ERROR* Unclaimed register before interrupt

  Also the Xorg log
  [   315.336] (II) AIGLX: Suspending AIGLX clients for VT switch
  [   315.337] (II) fglrx(0): Backup framebuffer data.
  [   315.404] (II) fglrx(0): Backup complete.
  [   315.404] (EE) fglrx(0): XMM: Fail to unregister UVDFWVIRQ! (EE) fglrx(0):

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.16.0-45-generic 3.16.0-45.60~14.04.1
  ProcVersionSignature: Ubuntu 3.16.0-45.60~14.04.1-generic 3.16.7-ckt14
  Uname: Linux 3.16.0-45-generic x86_64
  NonfreeKernelModules: fglrx
  ApportVersion: 2.14.1-0ubuntu3.11
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Fri Jul 31 05:33:29 2015
  InstallationDate: Installed on 2015-07-31 (0 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  SourcePackage: linux-lts-utopic
  UpgradeStatus: No upgrade log present (probably fresh install)
  --- 
  ApportVersion: 2.14.1-0ubuntu3.11
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ubuntu     1572 F.... pulseaudio
  CRDA:
   country TW:
   	(2402 - 2472 @ 40), (3, 27)
   	(5270 - 5330 @ 40), (3, 17), DFS
   	(5735 - 5815 @ 40), (3, 30)
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=bc451fa5-0e74-4fc8-8e17-2a5c47866983
  InstallationDate: Installed on 2015-07-31 (0 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  MachineType: Dell Inc. OptiPlex 3030 AIO
  NonfreeKernelModules: fglrx
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-45-generic root=UUID=37e2ded9-0ccd-405e-a658-b5cce13f830e ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.16.0-45.60~14.04.1-generic 3.16.7-ckt14
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-45-generic N/A
   linux-backports-modules-3.16.0-45-generic  N/A
   linux-firmware                             1.127.14
  Tags:  trusty
  Uname: Linux 3.16.0-45-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 01/21/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A00
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 13
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA00:bd01/21/2014:svnDellInc.:pnOptiPlex3030AIO:pvr01:rvnDellInc.:rn:rvr:cvnDellInc.:ct13:cvr:
  dmi.product.name: OptiPlex 3030 AIO
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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