← Back to team overview

kernel-packages team mailing list archive

[Bug 1480219] Re: [Dell OptiPlex 3030] No display after rotation


Po-Hsu Lin, as per http://www.dell.com/support/home/us/en/19/product-
support/product/optiplex-3030-aio/drivers/advanced an update to your
computer's buggy and outdated BIOS is available (A06). If you update to
this following https://help.ubuntu.com/community/BIOSUpdate does it
change anything?

Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement or not.
3) Please mark this report Status Confirmed. If it's not reproducible, please mark this as Invalid.

Thank you for your understanding.

** Tags added: bios-outdated-a06

** Package changed: linux-lts-utopic (Ubuntu) => linux (Ubuntu)

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux-lts-utopic in Ubuntu.

  [Dell OptiPlex 3030] No display after rotation

Status in HWE Next:
Status in linux package in Ubuntu:

Bug description:
  CID: 201401-14498 Dell OptiPlex 3030

  The screen will goes black after rotate to any orientation.

  ubuntu@201401-14498:~$ lspci -nn | grep '\[03'
  00:02.0 VGA compatible controller [0300]: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor Integrated Graphics Controller [8086:0412] (rev 06)
  01:00.0 Display controller [0380]: Advanced Micro Devices, Inc. [AMD/ATI] Jet XT [Radeon R5 M240] [1002:6664]

  1. Install 14.04.2 + update (3.16.0-45) + proprietary AMD video driver
  2. Rotate the display in System Settings

  Expected result:
  * It should be fine with any orientation.

  Actual result:
  * No display after rotation, switch to VT and switch back does not help.

  Error message could be found in dmesg output:
  [   50.472710] [drm:intel_uncore_check_errors] *ERROR* Unclaimed register before interrupt
  [   82.746407] [drm:intel_uncore_check_errors] *ERROR* Unclaimed register before interrupt

  Also the Xorg log
  [   315.336] (II) AIGLX: Suspending AIGLX clients for VT switch
  [   315.337] (II) fglrx(0): Backup framebuffer data.
  [   315.404] (II) fglrx(0): Backup complete.
  [   315.404] (EE) fglrx(0): XMM: Fail to unregister UVDFWVIRQ! (EE) fglrx(0):

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.16.0-45-generic 3.16.0-45.60~14.04.1
  ProcVersionSignature: Ubuntu 3.16.0-45.60~14.04.1-generic 3.16.7-ckt14
  Uname: Linux 3.16.0-45-generic x86_64
  NonfreeKernelModules: fglrx
  ApportVersion: 2.14.1-0ubuntu3.11
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Fri Jul 31 05:33:29 2015
  InstallationDate: Installed on 2015-07-31 (0 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  SourcePackage: linux-lts-utopic
  UpgradeStatus: No upgrade log present (probably fresh install)
  ApportVersion: 2.14.1-0ubuntu3.11
  Architecture: amd64
   /dev/snd/controlC0:  ubuntu     1572 F.... pulseaudio
   country TW:
   	(2402 - 2472 @ 40), (3, 27)
   	(5270 - 5330 @ 40), (3, 17), DFS
   	(5735 - 5815 @ 40), (3, 30)
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=bc451fa5-0e74-4fc8-8e17-2a5c47866983
  InstallationDate: Installed on 2015-07-31 (0 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  MachineType: Dell Inc. OptiPlex 3030 AIO
  NonfreeKernelModules: fglrx
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-45-generic root=UUID=37e2ded9-0ccd-405e-a658-b5cce13f830e ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.16.0-45.60~14.04.1-generic 3.16.7-ckt14
   linux-restricted-modules-3.16.0-45-generic N/A
   linux-backports-modules-3.16.0-45-generic  N/A
   linux-firmware                             1.127.14
  Tags:  trusty
  Uname: Linux 3.16.0-45-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 01/21/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A00
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 13
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA00:bd01/21/2014:svnDellInc.:pnOptiPlex3030AIO:pvr01:rvnDellInc.:rn:rvr:cvnDellInc.:ct13:cvr:
  dmi.product.name: OptiPlex 3030 AIO
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to: