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[Bug 1477518] Re: Touch screen works but touchpad doesn't

 

Aiden, could you please test the latest mainline kernel (4.2-rc4) and
advise to the results?

** Description changed:

  cat /proc/bus/input/devices
  
  I used the above command and my touchpad wasn't displayed at all,
  everything else was, keyboard, touchscreen, hdmi, pc cam, etc...
  
  It was working the other day I shut it down and when I started it back up it's unresponsive clicking doesn't work and mouse isn't displayed.
- --- 
+ ---
  ApportVersion: 2.14.1-0ubuntu3.11
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC1:  aiden      2243 F.... pulseaudio
-  /dev/snd/controlC0:  aiden      2243 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  aiden      2243 F.... pulseaudio
+  /dev/snd/controlC0:  aiden      2243 F.... pulseaudio
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=0857750b-aa95-45a4-bbc6-82ad834fc6a5
  InstallationDate: Installed on 2015-07-22 (1 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  MachineType: Lengda To be filled by O.E.M
  Package: linux (not installed)
  ProcEnviron:
-  LANGUAGE=en_GB:en
-  TERM=xterm
-  PATH=(custom, no user)
-  LANG=en_GB.UTF-8
-  SHELL=/bin/bash
+  LANGUAGE=en_GB:en
+  TERM=xterm
+  PATH=(custom, no user)
+  LANG=en_GB.UTF-8
+  SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-43-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.16.0-43.58~14.04.1-generic 3.16.7-ckt13
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
-  linux-restricted-modules-3.16.0-43-generic N/A
-  linux-backports-modules-3.16.0-43-generic  N/A
-  linux-firmware                             1.127.14
+  linux-restricted-modules-3.16.0-43-generic N/A
+  linux-backports-modules-3.16.0-43-generic  N/A
+  linux-firmware                             1.127.14
  Tags:  trusty
  Uname: Linux 3.16.0-43-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
-  
+ 
  _MarkForUpload: True
  dmi.bios.date: 05/13/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: M330HPC.02
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: M330H
  dmi.board.vendor: M330H
  dmi.board.version: To be filled by O.E.M.
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 9
  dmi.chassis.vendor: PCS
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrM330HPC.02:bd05/13/2015:svnLengda:pnTobefilledbyO.E.M:pvrTobefilledbyO.E.M.:rvnM330H:rnM330H:rvrTobefilledbyO.E.M.:cvnPCS:ct9:cvrToBeFilledByO.E.M.:
  dmi.product.name: To be filled by O.E.M
  dmi.product.version: To be filled by O.E.M.
  dmi.sys.vendor: Lengda
- --- 
- ApportVersion: 2.14.1-0ubuntu3.11
- Architecture: amd64
- AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC1:  aiden      2243 F.... pulseaudio
-  /dev/snd/controlC0:  aiden      2243 F.... pulseaudio
- DistroRelease: Ubuntu 14.04
- HibernationDevice: RESUME=UUID=0857750b-aa95-45a4-bbc6-82ad834fc6a5
- InstallationDate: Installed on 2015-07-22 (1 days ago)
- InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
- MachineType: Lengda To be filled by O.E.M
- Package: linux (not installed)
- ProcEnviron:
-  LANGUAGE=en_GB:en
-  TERM=xterm
-  PATH=(custom, no user)
-  LANG=en_GB.UTF-8
-  SHELL=/bin/bash
- ProcFB: 0 inteldrmfb
- ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-43-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
- ProcVersionSignature: Ubuntu 3.16.0-43.58~14.04.1-generic 3.16.7-ckt13
- PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
- RelatedPackageVersions:
-  linux-restricted-modules-3.16.0-43-generic N/A
-  linux-backports-modules-3.16.0-43-generic  N/A
-  linux-firmware                             1.127.14
- Tags:  trusty
- Uname: Linux 3.16.0-43-generic x86_64
- UpgradeStatus: No upgrade log present (probably fresh install)
- UserGroups:
-  
- _MarkForUpload: True
- dmi.bios.date: 05/13/2015
- dmi.bios.vendor: American Megatrends Inc.
- dmi.bios.version: M330HPC.02
- dmi.board.asset.tag: To be filled by O.E.M.
- dmi.board.name: M330H
- dmi.board.vendor: M330H
- dmi.board.version: To be filled by O.E.M.
- dmi.chassis.asset.tag: To Be Filled By O.E.M.
- dmi.chassis.type: 9
- dmi.chassis.vendor: PCS
- dmi.chassis.version: To Be Filled By O.E.M.
- dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrM330HPC.02:bd05/13/2015:svnLengda:pnTobefilledbyO.E.M:pvrTobefilledbyO.E.M.:rvnM330H:rnM330H:rvrTobefilledbyO.E.M.:cvnPCS:ct9:cvrToBeFilledByO.E.M.:
- dmi.product.name: To be filled by O.E.M
- dmi.product.version: To be filled by O.E.M.
- dmi.sys.vendor: Lengda

** Attachment removed: "AlsaInfo.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1477518/+attachment/4432945/+files/AlsaInfo.txt

** Attachment removed: "BootDmesg.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1477518/+attachment/4432946/+files/BootDmesg.txt

** Attachment removed: "CRDA.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1477518/+attachment/4432947/+files/CRDA.txt

** Attachment removed: "CurrentDmesg.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1477518/+attachment/4432948/+files/CurrentDmesg.txt

** Attachment removed: "IwConfig.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1477518/+attachment/4432949/+files/IwConfig.txt

** Attachment removed: "Lspci.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1477518/+attachment/4432950/+files/Lspci.txt

** Attachment removed: "Lsusb.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1477518/+attachment/4432951/+files/Lsusb.txt

** Attachment removed: "ProcCpuinfo.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1477518/+attachment/4432952/+files/ProcCpuinfo.txt

** Attachment removed: "ProcInterrupts.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1477518/+attachment/4432953/+files/ProcInterrupts.txt

** Attachment removed: "ProcModules.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1477518/+attachment/4432954/+files/ProcModules.txt

** Attachment removed: "RfKill.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1477518/+attachment/4432955/+files/RfKill.txt

** Attachment removed: "UdevDb.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1477518/+attachment/4432956/+files/UdevDb.txt

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
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https://bugs.launchpad.net/bugs/1477518

Title:
  Touch screen works but touchpad doesn't

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  cat /proc/bus/input/devices

  I used the above command and my touchpad wasn't displayed at all,
  everything else was, keyboard, touchscreen, hdmi, pc cam, etc...

  It was working the other day I shut it down and when I started it back up it's unresponsive clicking doesn't work and mouse isn't displayed.
  ---
  ApportVersion: 2.14.1-0ubuntu3.11
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  aiden      2243 F.... pulseaudio
   /dev/snd/controlC0:  aiden      2243 F.... pulseaudio
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=0857750b-aa95-45a4-bbc6-82ad834fc6a5
  InstallationDate: Installed on 2015-07-22 (1 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  MachineType: Lengda To be filled by O.E.M
  Package: linux (not installed)
  ProcEnviron:
   LANGUAGE=en_GB:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-43-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.16.0-43.58~14.04.1-generic 3.16.7-ckt13
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-43-generic N/A
   linux-backports-modules-3.16.0-43-generic  N/A
   linux-firmware                             1.127.14
  Tags:  trusty
  Uname: Linux 3.16.0-43-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:

  _MarkForUpload: True
  dmi.bios.date: 05/13/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: M330HPC.02
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: M330H
  dmi.board.vendor: M330H
  dmi.board.version: To be filled by O.E.M.
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 9
  dmi.chassis.vendor: PCS
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrM330HPC.02:bd05/13/2015:svnLengda:pnTobefilledbyO.E.M:pvrTobefilledbyO.E.M.:rvnM330H:rnM330H:rvrTobefilledbyO.E.M.:cvnPCS:ct9:cvrToBeFilledByO.E.M.:
  dmi.product.name: To be filled by O.E.M
  dmi.product.version: To be filled by O.E.M.
  dmi.sys.vendor: Lengda

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