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Re: [Bug 1477518] Re: Touch screen works but touchpad doesn't

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: Aiden <ajshaw.engineering@xxxxxxxxx>
Date: Mon, 03 Aug 2015 09:10:24 -0000
Reply-to: Bug 1477518 <1477518@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Hi,

I tried following the wiki instructions but got stuck I made a comment and
no one replied so I can't do what you're asking as I don't know how.


On 2 August 2015 at 03:27, Christopher M. Penalver <
christopher.m.penalver@xxxxxxxxx> wrote:

> Aiden, could you please test the latest mainline kernel (4.2-rc4) and
> advise to the results?
>
> ** Description changed:
>
>   cat /proc/bus/input/devices
>
>   I used the above command and my touchpad wasn't displayed at all,
>   everything else was, keyboard, touchscreen, hdmi, pc cam, etc...
>
>   It was working the other day I shut it down and when I started it back
> up it's unresponsive clicking doesn't work and mouse isn't displayed.
> - ---
> + ---
>   ApportVersion: 2.14.1-0ubuntu3.11
>   Architecture: amd64
>   AudioDevicesInUse:
> -  USER        PID ACCESS COMMAND
> -  /dev/snd/controlC1:  aiden      2243 F.... pulseaudio
> -  /dev/snd/controlC0:  aiden      2243 F.... pulseaudio
> +  USER        PID ACCESS COMMAND
> +  /dev/snd/controlC1:  aiden      2243 F.... pulseaudio
> +  /dev/snd/controlC0:  aiden      2243 F.... pulseaudio
>   DistroRelease: Ubuntu 14.04
>   HibernationDevice: RESUME=UUID=0857750b-aa95-45a4-bbc6-82ad834fc6a5
>   InstallationDate: Installed on 2015-07-22 (1 days ago)
>   InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64
> (20150218.1)
>   MachineType: Lengda To be filled by O.E.M
>   Package: linux (not installed)
>   ProcEnviron:
> -  LANGUAGE=en_GB:en
> -  TERM=xterm
> -  PATH=(custom, no user)
> -  LANG=en_GB.UTF-8
> -  SHELL=/bin/bash
> +  LANGUAGE=en_GB:en
> +  TERM=xterm
> +  PATH=(custom, no user)
> +  LANG=en_GB.UTF-8
> +  SHELL=/bin/bash
>   ProcFB: 0 inteldrmfb
>   ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-43-generic.efi.signed
> root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
>   ProcVersionSignature: Ubuntu 3.16.0-43.58~14.04.1-generic 3.16.7-ckt13
>   PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
> PulseAudio daemon running, or not running as session daemon.
>   RelatedPackageVersions:
> -  linux-restricted-modules-3.16.0-43-generic N/A
> -  linux-backports-modules-3.16.0-43-generic  N/A
> -  linux-firmware                             1.127.14
> +  linux-restricted-modules-3.16.0-43-generic N/A
> +  linux-backports-modules-3.16.0-43-generic  N/A
> +  linux-firmware                             1.127.14
>   Tags:  trusty
>   Uname: Linux 3.16.0-43-generic x86_64
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   UserGroups:
> -
> +
>   _MarkForUpload: True
>   dmi.bios.date: 05/13/2015
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: M330HPC.02
>   dmi.board.asset.tag: To be filled by O.E.M.
>   dmi.board.name: M330H
>   dmi.board.vendor: M330H
>   dmi.board.version: To be filled by O.E.M.
>   dmi.chassis.asset.tag: To Be Filled By O.E.M.
>   dmi.chassis.type: 9
>   dmi.chassis.vendor: PCS
>   dmi.chassis.version: To Be Filled By O.E.M.
>   dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrM330HPC.02:bd05/13/2015:svnLengda:pnTobefilledbyO.E.M:pvrTobefilledbyO.E.M.:rvnM330H:rnM330H:rvrTobefilledbyO.E.M.:cvnPCS:ct9:cvrToBeFilledByO.E.M.:
>   dmi.product.name: To be filled by O.E.M
>   dmi.product.version: To be filled by O.E.M.
>   dmi.sys.vendor: Lengda
> - ---
> - ApportVersion: 2.14.1-0ubuntu3.11
> - Architecture: amd64
> - AudioDevicesInUse:
> -  USER        PID ACCESS COMMAND
> -  /dev/snd/controlC1:  aiden      2243 F.... pulseaudio
> -  /dev/snd/controlC0:  aiden      2243 F.... pulseaudio
> - DistroRelease: Ubuntu 14.04
> - HibernationDevice: RESUME=UUID=0857750b-aa95-45a4-bbc6-82ad834fc6a5
> - InstallationDate: Installed on 2015-07-22 (1 days ago)
> - InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64
> (20150218.1)
> - MachineType: Lengda To be filled by O.E.M
> - Package: linux (not installed)
> - ProcEnviron:
> -  LANGUAGE=en_GB:en
> -  TERM=xterm
> -  PATH=(custom, no user)
> -  LANG=en_GB.UTF-8
> -  SHELL=/bin/bash
> - ProcFB: 0 inteldrmfb
> - ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-43-generic.efi.signed
> root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
> - ProcVersionSignature: Ubuntu 3.16.0-43.58~14.04.1-generic 3.16.7-ckt13
> - PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
> PulseAudio daemon running, or not running as session daemon.
> - RelatedPackageVersions:
> -  linux-restricted-modules-3.16.0-43-generic N/A
> -  linux-backports-modules-3.16.0-43-generic  N/A
> -  linux-firmware                             1.127.14
> - Tags:  trusty
> - Uname: Linux 3.16.0-43-generic x86_64
> - UpgradeStatus: No upgrade log present (probably fresh install)
> - UserGroups:
> -
> - _MarkForUpload: True
> - dmi.bios.date: 05/13/2015
> - dmi.bios.vendor: American Megatrends Inc.
> - dmi.bios.version: M330HPC.02
> - dmi.board.asset.tag: To be filled by O.E.M.
> - dmi.board.name: M330H
> - dmi.board.vendor: M330H
> - dmi.board.version: To be filled by O.E.M.
> - dmi.chassis.asset.tag: To Be Filled By O.E.M.
> - dmi.chassis.type: 9
> - dmi.chassis.vendor: PCS
> - dmi.chassis.version: To Be Filled By O.E.M.
> - dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrM330HPC.02:bd05/13/2015:svnLengda:pnTobefilledbyO.E.M:pvrTobefilledbyO.E.M.:rvnM330H:rnM330H:rvrTobefilledbyO.E.M.:cvnPCS:ct9:cvrToBeFilledByO.E.M.:
> - dmi.product.name: To be filled by O.E.M
> - dmi.product.version: To be filled by O.E.M.
> - dmi.sys.vendor: Lengda
>
> ** Attachment removed: "AlsaInfo.txt"
>
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1477518/+attachment/4432945/+files/AlsaInfo.txt
>
> ** Attachment removed: "BootDmesg.txt"
>
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1477518/+attachment/4432946/+files/BootDmesg.txt
>
> ** Attachment removed: "CRDA.txt"
>
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1477518/+attachment/4432947/+files/CRDA.txt
>
> ** Attachment removed: "CurrentDmesg.txt"
>
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1477518/+attachment/4432948/+files/CurrentDmesg.txt
>
> ** Attachment removed: "IwConfig.txt"
>
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1477518/+attachment/4432949/+files/IwConfig.txt
>
> ** Attachment removed: "Lspci.txt"
>
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1477518/+attachment/4432950/+files/Lspci.txt
>
> ** Attachment removed: "Lsusb.txt"
>
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1477518/+attachment/4432951/+files/Lsusb.txt
>
> ** Attachment removed: "ProcCpuinfo.txt"
>
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1477518/+attachment/4432952/+files/ProcCpuinfo.txt
>
> ** Attachment removed: "ProcInterrupts.txt"
>
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1477518/+attachment/4432953/+files/ProcInterrupts.txt
>
> ** Attachment removed: "ProcModules.txt"
>
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1477518/+attachment/4432954/+files/ProcModules.txt
>
> ** Attachment removed: "RfKill.txt"
>
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1477518/+attachment/4432955/+files/RfKill.txt
>
> ** Attachment removed: "UdevDb.txt"
>
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1477518/+attachment/4432956/+files/UdevDb.txt
>
> ** Changed in: linux (Ubuntu)
>        Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1477518
>
> Title:
>   Touch screen works but touchpad doesn't
>
> Status in linux package in Ubuntu:
>   Incomplete
>
> Bug description:
>   cat /proc/bus/input/devices
>
>   I used the above command and my touchpad wasn't displayed at all,
>   everything else was, keyboard, touchscreen, hdmi, pc cam, etc...
>
>   It was working the other day I shut it down and when I started it back
> up it's unresponsive clicking doesn't work and mouse isn't displayed.
>   ---
>   ApportVersion: 2.14.1-0ubuntu3.11
>   Architecture: amd64
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC1:  aiden      2243 F.... pulseaudio
>    /dev/snd/controlC0:  aiden      2243 F.... pulseaudio
>   DistroRelease: Ubuntu 14.04
>   HibernationDevice: RESUME=UUID=0857750b-aa95-45a4-bbc6-82ad834fc6a5
>   InstallationDate: Installed on 2015-07-22 (1 days ago)
>   InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64
> (20150218.1)
>   MachineType: Lengda To be filled by O.E.M
>   Package: linux (not installed)
>   ProcEnviron:
>    LANGUAGE=en_GB:en
>    TERM=xterm
>    PATH=(custom, no user)
>    LANG=en_GB.UTF-8
>    SHELL=/bin/bash
>   ProcFB: 0 inteldrmfb
>   ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-43-generic.efi.signed
> root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
>   ProcVersionSignature: Ubuntu 3.16.0-43.58~14.04.1-generic 3.16.7-ckt13
>   PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
> PulseAudio daemon running, or not running as session daemon.
>   RelatedPackageVersions:
>    linux-restricted-modules-3.16.0-43-generic N/A
>    linux-backports-modules-3.16.0-43-generic  N/A
>    linux-firmware                             1.127.14
>   Tags:  trusty
>   Uname: Linux 3.16.0-43-generic x86_64
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   UserGroups:
>
>   _MarkForUpload: True
>   dmi.bios.date: 05/13/2015
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: M330HPC.02
>   dmi.board.asset.tag: To be filled by O.E.M.
>   dmi.board.name: M330H
>   dmi.board.vendor: M330H
>   dmi.board.version: To be filled by O.E.M.
>   dmi.chassis.asset.tag: To Be Filled By O.E.M.
>   dmi.chassis.type: 9
>   dmi.chassis.vendor: PCS
>   dmi.chassis.version: To Be Filled By O.E.M.
>   dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrM330HPC.02:bd05/13/2015:svnLengda:pnTobefilledbyO.E.M:pvrTobefilledbyO.E.M.:rvnM330H:rnM330H:rvrTobefilledbyO.E.M.:cvnPCS:ct9:cvrToBeFilledByO.E.M.:
>   dmi.product.name: To be filled by O.E.M
>   dmi.product.version: To be filled by O.E.M.
>   dmi.sys.vendor: Lengda
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1477518/+subscriptions
>

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1477518

Title:
  Touch screen works but touchpad doesn't

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  cat /proc/bus/input/devices

  I used the above command and my touchpad wasn't displayed at all,
  everything else was, keyboard, touchscreen, hdmi, pc cam, etc...

  It was working the other day I shut it down and when I started it back up it's unresponsive clicking doesn't work and mouse isn't displayed.
  ---
  ApportVersion: 2.14.1-0ubuntu3.11
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  aiden      2243 F.... pulseaudio
   /dev/snd/controlC0:  aiden      2243 F.... pulseaudio
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=0857750b-aa95-45a4-bbc6-82ad834fc6a5
  InstallationDate: Installed on 2015-07-22 (1 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  MachineType: Lengda To be filled by O.E.M
  Package: linux (not installed)
  ProcEnviron:
   LANGUAGE=en_GB:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-43-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.16.0-43.58~14.04.1-generic 3.16.7-ckt13
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-43-generic N/A
   linux-backports-modules-3.16.0-43-generic  N/A
   linux-firmware                             1.127.14
  Tags:  trusty
  Uname: Linux 3.16.0-43-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:

  _MarkForUpload: True
  dmi.bios.date: 05/13/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: M330HPC.02
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: M330H
  dmi.board.vendor: M330H
  dmi.board.version: To be filled by O.E.M.
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 9
  dmi.chassis.vendor: PCS
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrM330HPC.02:bd05/13/2015:svnLengda:pnTobefilledbyO.E.M:pvrTobefilledbyO.E.M.:rvnM330H:rnM330H:rvrTobefilledbyO.E.M.:cvnPCS:ct9:cvrToBeFilledByO.E.M.:
  dmi.product.name: To be filled by O.E.M
  dmi.product.version: To be filled by O.E.M.
  dmi.sys.vendor: Lengda

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1477518/+subscriptions
References

[Bug 1477518] [NEW] Touch screen works but touchpad doesn't
From: Aiden, 2015-07-23
[Bug 1477518] Re: Touch screen works but touchpad doesn't
From: Christopher M. Penalver, 2015-08-02