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[Bug 1483494] Missing required logs.

 

This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:

apport-collect 1483494

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

** Tags added: utopic

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https://bugs.launchpad.net/bugs/1483494

Title:
  WIFI not working on Acer Aspire E5-573

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I have installed Linux Mint 17.2 Mate(64bit) on my new Acer Aspire
  E5-573.  I am having a problem with wifi. Wireless connection is not
  working, only wired connection is working.

  I have a Qualcomm Atheros Device 0042 Wifi card.

  Here is a output.

  splinter@splinter ~ $ inxi -Fxz
  System:    Host: splinter Kernel: 3.16.0-38-generic x86_64 (64 bit, gcc: 4.8.2) Desktop: N/A Distro: Linux Mint 17.2 Rafaela
  Machine:   System: Acer product: Aspire E5-573 version: V3.72
             Mobo: Acer model: ZORO_BH version: Type2 - A01 Board Version Bios: Insyde version: V1.11 date: 04/20/2015
  CPU:       Dual core Intel Core i3-4005U CPU (-HT-MCP-) cache: 3072 KB flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 6784.64 
             Clock Speeds: 1: 1700.00 MHz 2: 1700.00 MHz 3: 1700.066 MHz 4: 1699.867 MHz
  Graphics:  Card: Intel Haswell-ULT Integrated Graphics Controller bus-ID: 00:02.0 
             X.Org: 1.15.1 drivers: intel (unloaded: fbdev,vesa) Resolution: 1366x768@60.0hz 
             GLX Renderer: Mesa DRI Intel Haswell Mobile GLX Version: 3.0 Mesa 10.1.3 Direct Rendering: Yes
  Audio:     Card-1: Intel Lynx Point-LP HD Audio Controller driver: snd_hda_intel bus-ID: 00:1b.0 
             Card-2: Intel Haswell-ULT HD Audio Controller driver: snd_hda_intel bus-ID: 00:03.0 
             Sound: Advanced Linux Sound Architecture ver: k3.16.0-38-generic
  Network:   Card-1: Qualcomm Atheros Device 0042 bus-ID: 03:00.0
             IF: N/A state: N/A speed: N/A duplex: N/A mac: N/A
             Card-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller 
             driver: r8169 ver: 2.3LK-NAPI port: 3000 bus-ID: 02:00.0
             IF: eth0 state: down mac: <filter>
  Drives:    HDD Total Size: 1032.1GB (0.5% used) 1: id: /dev/sda model: WDC_WD10JPVX size: 1000.2GB 
             2: id: /dev/sdb model: SD/MMC size: 31.9GB 
  Partition: ID: / size: 230G used: 4.9G (3%) fs: ext4 ID: swap-1 size: 8.19GB used: 0.00GB (0%) fs: swap 
  RAID:      No RAID devices detected - /proc/mdstat and md_mod kernel raid module present
  Sensors:   System Temperatures: cpu: 41.0C mobo: N/A 
             Fan Speeds (in rpm): cpu: N/A 
  Info:      Processes: 189 Uptime: 19 min Memory: 336.0/3879.3MB Runlevel: 2 Gcc sys: 4.8.4 
             Client: Shell (bash 4.3.11) inxi: 1.9.17

  
  splinter@splinter ~ $ sudo rfkill list all
  0: hci0: Bluetooth
  	Soft blocked: no
  	Hard blocked: no
  1: acer-wireless: Wireless LAN
  	Soft blocked: no
  	Hard blocked: no

  Please help.

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