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[Bug 1483494] [NEW] WIFI not working on Acer Aspire E5-573

 

Public bug reported:

I have installed Linux Mint 17.2 Mate(64bit) on my new Acer Aspire
E5-573.  I am having a problem with wifi. Wireless connection is not
working, only wired connection is working.

I have a Qualcomm Atheros Device 0042 Wifi card.

Here is a output.

splinter@splinter ~ $ inxi -Fxz
System:    Host: splinter Kernel: 3.16.0-38-generic x86_64 (64 bit, gcc: 4.8.2) Desktop: N/A Distro: Linux Mint 17.2 Rafaela
Machine:   System: Acer product: Aspire E5-573 version: V3.72
           Mobo: Acer model: ZORO_BH version: Type2 - A01 Board Version Bios: Insyde version: V1.11 date: 04/20/2015
CPU:       Dual core Intel Core i3-4005U CPU (-HT-MCP-) cache: 3072 KB flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 6784.64 
           Clock Speeds: 1: 1700.00 MHz 2: 1700.00 MHz 3: 1700.066 MHz 4: 1699.867 MHz
Graphics:  Card: Intel Haswell-ULT Integrated Graphics Controller bus-ID: 00:02.0 
           X.Org: 1.15.1 drivers: intel (unloaded: fbdev,vesa) Resolution: 1366x768@60.0hz 
           GLX Renderer: Mesa DRI Intel Haswell Mobile GLX Version: 3.0 Mesa 10.1.3 Direct Rendering: Yes
Audio:     Card-1: Intel Lynx Point-LP HD Audio Controller driver: snd_hda_intel bus-ID: 00:1b.0 
           Card-2: Intel Haswell-ULT HD Audio Controller driver: snd_hda_intel bus-ID: 00:03.0 
           Sound: Advanced Linux Sound Architecture ver: k3.16.0-38-generic
Network:   Card-1: Qualcomm Atheros Device 0042 bus-ID: 03:00.0
           IF: N/A state: N/A speed: N/A duplex: N/A mac: N/A
           Card-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller 
           driver: r8169 ver: 2.3LK-NAPI port: 3000 bus-ID: 02:00.0
           IF: eth0 state: down mac: <filter>
Drives:    HDD Total Size: 1032.1GB (0.5% used) 1: id: /dev/sda model: WDC_WD10JPVX size: 1000.2GB 
           2: id: /dev/sdb model: SD/MMC size: 31.9GB 
Partition: ID: / size: 230G used: 4.9G (3%) fs: ext4 ID: swap-1 size: 8.19GB used: 0.00GB (0%) fs: swap 
RAID:      No RAID devices detected - /proc/mdstat and md_mod kernel raid module present
Sensors:   System Temperatures: cpu: 41.0C mobo: N/A 
           Fan Speeds (in rpm): cpu: N/A 
Info:      Processes: 189 Uptime: 19 min Memory: 336.0/3879.3MB Runlevel: 2 Gcc sys: 4.8.4 
           Client: Shell (bash 4.3.11) inxi: 1.9.17


splinter@splinter ~ $ sudo rfkill list all
0: hci0: Bluetooth
	Soft blocked: no
	Hard blocked: no
1: acer-wireless: Wireless LAN
	Soft blocked: no
	Hard blocked: no

Please help.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Incomplete


** Tags: 0042 atheros utopic

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https://bugs.launchpad.net/bugs/1483494

Title:
  WIFI not working on Acer Aspire E5-573

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I have installed Linux Mint 17.2 Mate(64bit) on my new Acer Aspire
  E5-573.  I am having a problem with wifi. Wireless connection is not
  working, only wired connection is working.

  I have a Qualcomm Atheros Device 0042 Wifi card.

  Here is a output.

  splinter@splinter ~ $ inxi -Fxz
  System:    Host: splinter Kernel: 3.16.0-38-generic x86_64 (64 bit, gcc: 4.8.2) Desktop: N/A Distro: Linux Mint 17.2 Rafaela
  Machine:   System: Acer product: Aspire E5-573 version: V3.72
             Mobo: Acer model: ZORO_BH version: Type2 - A01 Board Version Bios: Insyde version: V1.11 date: 04/20/2015
  CPU:       Dual core Intel Core i3-4005U CPU (-HT-MCP-) cache: 3072 KB flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 6784.64 
             Clock Speeds: 1: 1700.00 MHz 2: 1700.00 MHz 3: 1700.066 MHz 4: 1699.867 MHz
  Graphics:  Card: Intel Haswell-ULT Integrated Graphics Controller bus-ID: 00:02.0 
             X.Org: 1.15.1 drivers: intel (unloaded: fbdev,vesa) Resolution: 1366x768@60.0hz 
             GLX Renderer: Mesa DRI Intel Haswell Mobile GLX Version: 3.0 Mesa 10.1.3 Direct Rendering: Yes
  Audio:     Card-1: Intel Lynx Point-LP HD Audio Controller driver: snd_hda_intel bus-ID: 00:1b.0 
             Card-2: Intel Haswell-ULT HD Audio Controller driver: snd_hda_intel bus-ID: 00:03.0 
             Sound: Advanced Linux Sound Architecture ver: k3.16.0-38-generic
  Network:   Card-1: Qualcomm Atheros Device 0042 bus-ID: 03:00.0
             IF: N/A state: N/A speed: N/A duplex: N/A mac: N/A
             Card-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller 
             driver: r8169 ver: 2.3LK-NAPI port: 3000 bus-ID: 02:00.0
             IF: eth0 state: down mac: <filter>
  Drives:    HDD Total Size: 1032.1GB (0.5% used) 1: id: /dev/sda model: WDC_WD10JPVX size: 1000.2GB 
             2: id: /dev/sdb model: SD/MMC size: 31.9GB 
  Partition: ID: / size: 230G used: 4.9G (3%) fs: ext4 ID: swap-1 size: 8.19GB used: 0.00GB (0%) fs: swap 
  RAID:      No RAID devices detected - /proc/mdstat and md_mod kernel raid module present
  Sensors:   System Temperatures: cpu: 41.0C mobo: N/A 
             Fan Speeds (in rpm): cpu: N/A 
  Info:      Processes: 189 Uptime: 19 min Memory: 336.0/3879.3MB Runlevel: 2 Gcc sys: 4.8.4 
             Client: Shell (bash 4.3.11) inxi: 1.9.17

  
  splinter@splinter ~ $ sudo rfkill list all
  0: hci0: Bluetooth
  	Soft blocked: no
  	Hard blocked: no
  1: acer-wireless: Wireless LAN
  	Soft blocked: no
  	Hard blocked: no

  Please help.

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