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Message #130463
[Bug 1483494] [NEW] WIFI not working on Acer Aspire E5-573
Public bug reported:
I have installed Linux Mint 17.2 Mate(64bit) on my new Acer Aspire
E5-573. I am having a problem with wifi. Wireless connection is not
working, only wired connection is working.
I have a Qualcomm Atheros Device 0042 Wifi card.
Here is a output.
splinter@splinter ~ $ inxi -Fxz
System: Host: splinter Kernel: 3.16.0-38-generic x86_64 (64 bit, gcc: 4.8.2) Desktop: N/A Distro: Linux Mint 17.2 Rafaela
Machine: System: Acer product: Aspire E5-573 version: V3.72
Mobo: Acer model: ZORO_BH version: Type2 - A01 Board Version Bios: Insyde version: V1.11 date: 04/20/2015
CPU: Dual core Intel Core i3-4005U CPU (-HT-MCP-) cache: 3072 KB flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 6784.64
Clock Speeds: 1: 1700.00 MHz 2: 1700.00 MHz 3: 1700.066 MHz 4: 1699.867 MHz
Graphics: Card: Intel Haswell-ULT Integrated Graphics Controller bus-ID: 00:02.0
X.Org: 1.15.1 drivers: intel (unloaded: fbdev,vesa) Resolution: 1366x768@60.0hz
GLX Renderer: Mesa DRI Intel Haswell Mobile GLX Version: 3.0 Mesa 10.1.3 Direct Rendering: Yes
Audio: Card-1: Intel Lynx Point-LP HD Audio Controller driver: snd_hda_intel bus-ID: 00:1b.0
Card-2: Intel Haswell-ULT HD Audio Controller driver: snd_hda_intel bus-ID: 00:03.0
Sound: Advanced Linux Sound Architecture ver: k3.16.0-38-generic
Network: Card-1: Qualcomm Atheros Device 0042 bus-ID: 03:00.0
IF: N/A state: N/A speed: N/A duplex: N/A mac: N/A
Card-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
driver: r8169 ver: 2.3LK-NAPI port: 3000 bus-ID: 02:00.0
IF: eth0 state: down mac: <filter>
Drives: HDD Total Size: 1032.1GB (0.5% used) 1: id: /dev/sda model: WDC_WD10JPVX size: 1000.2GB
2: id: /dev/sdb model: SD/MMC size: 31.9GB
Partition: ID: / size: 230G used: 4.9G (3%) fs: ext4 ID: swap-1 size: 8.19GB used: 0.00GB (0%) fs: swap
RAID: No RAID devices detected - /proc/mdstat and md_mod kernel raid module present
Sensors: System Temperatures: cpu: 41.0C mobo: N/A
Fan Speeds (in rpm): cpu: N/A
Info: Processes: 189 Uptime: 19 min Memory: 336.0/3879.3MB Runlevel: 2 Gcc sys: 4.8.4
Client: Shell (bash 4.3.11) inxi: 1.9.17
splinter@splinter ~ $ sudo rfkill list all
0: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
1: acer-wireless: Wireless LAN
Soft blocked: no
Hard blocked: no
Please help.
** Affects: linux (Ubuntu)
Importance: Undecided
Status: Incomplete
** Tags: 0042 atheros utopic
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1483494
Title:
WIFI not working on Acer Aspire E5-573
Status in linux package in Ubuntu:
Incomplete
Bug description:
I have installed Linux Mint 17.2 Mate(64bit) on my new Acer Aspire
E5-573. I am having a problem with wifi. Wireless connection is not
working, only wired connection is working.
I have a Qualcomm Atheros Device 0042 Wifi card.
Here is a output.
splinter@splinter ~ $ inxi -Fxz
System: Host: splinter Kernel: 3.16.0-38-generic x86_64 (64 bit, gcc: 4.8.2) Desktop: N/A Distro: Linux Mint 17.2 Rafaela
Machine: System: Acer product: Aspire E5-573 version: V3.72
Mobo: Acer model: ZORO_BH version: Type2 - A01 Board Version Bios: Insyde version: V1.11 date: 04/20/2015
CPU: Dual core Intel Core i3-4005U CPU (-HT-MCP-) cache: 3072 KB flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 6784.64
Clock Speeds: 1: 1700.00 MHz 2: 1700.00 MHz 3: 1700.066 MHz 4: 1699.867 MHz
Graphics: Card: Intel Haswell-ULT Integrated Graphics Controller bus-ID: 00:02.0
X.Org: 1.15.1 drivers: intel (unloaded: fbdev,vesa) Resolution: 1366x768@60.0hz
GLX Renderer: Mesa DRI Intel Haswell Mobile GLX Version: 3.0 Mesa 10.1.3 Direct Rendering: Yes
Audio: Card-1: Intel Lynx Point-LP HD Audio Controller driver: snd_hda_intel bus-ID: 00:1b.0
Card-2: Intel Haswell-ULT HD Audio Controller driver: snd_hda_intel bus-ID: 00:03.0
Sound: Advanced Linux Sound Architecture ver: k3.16.0-38-generic
Network: Card-1: Qualcomm Atheros Device 0042 bus-ID: 03:00.0
IF: N/A state: N/A speed: N/A duplex: N/A mac: N/A
Card-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
driver: r8169 ver: 2.3LK-NAPI port: 3000 bus-ID: 02:00.0
IF: eth0 state: down mac: <filter>
Drives: HDD Total Size: 1032.1GB (0.5% used) 1: id: /dev/sda model: WDC_WD10JPVX size: 1000.2GB
2: id: /dev/sdb model: SD/MMC size: 31.9GB
Partition: ID: / size: 230G used: 4.9G (3%) fs: ext4 ID: swap-1 size: 8.19GB used: 0.00GB (0%) fs: swap
RAID: No RAID devices detected - /proc/mdstat and md_mod kernel raid module present
Sensors: System Temperatures: cpu: 41.0C mobo: N/A
Fan Speeds (in rpm): cpu: N/A
Info: Processes: 189 Uptime: 19 min Memory: 336.0/3879.3MB Runlevel: 2 Gcc sys: 4.8.4
Client: Shell (bash 4.3.11) inxi: 1.9.17
splinter@splinter ~ $ sudo rfkill list all
0: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
1: acer-wireless: Wireless LAN
Soft blocked: no
Hard blocked: no
Please help.
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Follow ups
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[Bug 1483494] Re: WIFI not working on Acer Aspire E5-573
From: Christopher M. Penalver, 2016-01-31
-
[Bug 1483494] Re: WIFI not working on Acer Aspire E5-573
From: Frank Kinscherff, 2016-01-31
-
[Bug 1483494] Re: WIFI not working on Acer Aspire E5-573
From: Launchpad Bug Tracker, 2015-12-16
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[Bug 1483494] Re: WIFI not working on Acer Aspire E5-573
From: Christopher M. Penalver, 2015-10-16
-
[Bug 1483494] Re: WIFI not working on Acer Aspire E5-573
From: Michael Stenta, 2015-10-15
-
[Bug 1483494] Re: WIFI not working on Acer Aspire E5-573
From: Christopher M. Penalver, 2015-10-15
-
[Bug 1483494] Re: WIFI not working on Acer Aspire E5-573
From: Michael Stenta, 2015-10-14
-
[Bug 1483494] Re: WIFI not working on Acer Aspire E5-573
From: Michael Stenta, 2015-10-14
-
[Bug 1483494] Re: WIFI not working on Acer Aspire E5-573
From: Christopher M. Penalver, 2015-10-06
-
[Bug 1483494] Re: WIFI not working on Acer Aspire E5-573
From: Sandeep Singh, 2015-10-06
-
[Bug 1483494] Re: WIFI not working on Acer Aspire E5-573
From: Mr Bill, 2015-09-27
-
[Bug 1483494] Re: WIFI not working on Acer Aspire E5-573
From: Christopher M. Penalver, 2015-09-12
-
[Bug 1483494] Re: WIFI not working on Acer Aspire E5-573
From: Sandeep Singh, 2015-08-13
-
[Bug 1483494] Re: WIFI not working on Acer Aspire E5-573
From: Joseph Salisbury, 2015-08-12
-
[Bug 1483494] WifiSyslog.txt
From: Sandeep Singh, 2015-08-11
-
[Bug 1483494] UdevLog.txt
From: Sandeep Singh, 2015-08-11
-
[Bug 1483494] UdevDb.txt
From: Sandeep Singh, 2015-08-11
-
[Bug 1483494] RfKill.txt
From: Sandeep Singh, 2015-08-11
-
[Bug 1483494] PulseList.txt
From: Sandeep Singh, 2015-08-11
-
[Bug 1483494] ProcModules.txt
From: Sandeep Singh, 2015-08-11
-
[Bug 1483494] ProcInterrupts.txt
From: Sandeep Singh, 2015-08-11
-
[Bug 1483494] ProcEnviron.txt
From: Sandeep Singh, 2015-08-11
-
[Bug 1483494] ProcCpuinfo.txt
From: Sandeep Singh, 2015-08-11
-
[Bug 1483494] Lsusb.txt
From: Sandeep Singh, 2015-08-11
-
[Bug 1483494] Lspci.txt
From: Sandeep Singh, 2015-08-11
-
[Bug 1483494] CurrentDmesg.txt
From: Sandeep Singh, 2015-08-11
-
[Bug 1483494] CRDA.txt
From: Sandeep Singh, 2015-08-11
-
[Bug 1483494] BootDmesg.txt
From: Sandeep Singh, 2015-08-11
-
[Bug 1483494] Re: WIFI not working on Acer Aspire E5-573
From: Sandeep Singh, 2015-08-11
-
[Bug 1483494] Missing required logs.
From: Brad Figg, 2015-08-11