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[Ubuntu Foundations Team Bug Bot <1492440@xxxxxxxxxxxxxxxxxx>]

Thank you for taking the time to report this bug and helping to make
Ubuntu better.  Reviewing your dmesg attachment in this bug report it
seems that there is a problem with your hardware.  I recommend
performing a back up and then investigating the situation.  Measures you
might take include checking cable connections and using software tools
to investigate the health of your hardware.  In the event that is is not
in fact an error with your hardware please set the bug's status back to
New.  Thanks and good luck!

[This is an automated message.  I apologize if it reached you
inappropriately; please just reply to this message indicating so.]

** Tags added: hardware-error

** Changed in: linux-lts-utopic (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux-lts-utopic (Ubuntu)
       Status: New => Invalid

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https://bugs.launchpad.net/bugs/1492440

Title:
  package linux-image-3.16.0-43-generic (not installed) failed to
  install/upgrade: subprocess new pre-installation script returned error
  exit status 255

Status in linux-lts-utopic package in Ubuntu:
  Invalid

Bug description:
  this bug prevents the software updater to run successfully. Using
  'sudo apt-get -f install' and 'sudo apt-get update' and several other
  basic apt-get commands, the list is updated but installing does not
  work.

  I hope you can fix it!

  Good luck and UBUNTU is AWESOME!!!

  Stefan

  ProblemType: Package
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.16.0-43-generic (not installed)
  ProcVersionSignature: Ubuntu 3.16.0-39.53~14.04.1-generic 3.16.7-ckt11
  Uname: Linux 3.16.0-39-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.11
  Architecture: amd64
  Date: Fri Sep  4 21:42:54 2015
  DpkgHistoryLog:
   Start-Date: 2015-09-04  21:42:43
   Commandline: apt-get -f install
   Install: linux-image-3.16.0-43-generic:amd64 (3.16.0-43.58~14.04.1, automatic), linux-image-3.16.0-41-generic:amd64 (3.16.0-41.57~14.04.1, automatic), linux-headers-3.16.0-48:amd64 (3.16.0-48.64~14.04.1, automatic), linux-image-3.16.0-48-generic:amd64 (3.16.0-48.64~14.04.1, automatic), linux-headers-3.16.0-48-generic:amd64 (3.16.0-48.64~14.04.1, automatic), linux-image-extra-3.16.0-48-generic:amd64 (3.16.0-48.64~14.04.1, automatic)
   Upgrade: linux-image-generic-lts-utopic:amd64 (3.16.0.43.34, 3.16.0.48.39), linux-generic-lts-utopic:amd64 (3.16.0.43.34, 3.16.0.48.39), linux-headers-generic-lts-utopic:amd64 (3.16.0.43.34, 3.16.0.48.39)
  DuplicateSignature: package:linux-image-3.16.0-43-generic:(not installed):subprocess new pre-installation script returned error exit status 255
  ErrorMessage: subprocess new pre-installation script returned error exit status 255
  InstallationDate: Installed on 2015-03-30 (157 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  SourcePackage: linux-lts-utopic
  Title: package linux-image-3.16.0-43-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 255
  UpgradeStatus: No upgrade log present (probably fresh install)

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