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[Bug 519517] Re: Touchpad unresponsive after suspend

 

Jon Arnold, this bug was reported a while ago and there hasn't been any
activity in it recently. We were wondering if this is still an issue? If
so, could you please test for this with the latest development release
of Ubuntu? ISO images are available from http://cdimage.ubuntu.com
/daily-live/current/ .

If it remains an issue, could you please run the following command in
the development release from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.11

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Changed in: linux (Ubuntu)
       Status: Triaged => Incomplete

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https://bugs.launchpad.net/bugs/519517

Title:
  Touchpad unresponsive after suspend

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: xserver-xorg-input-synaptics

  When coming out of suspend on my Gateway cx2619 laptop in Lucid, my touchpad does not respond. A usb mouse works fine.
  Here's some lines from my kern.log.
  Feb  9 16:26:39 jon-laptop kernel: [   64.711597] PM: Finishing wakeup.
  Feb  9 16:26:39 jon-laptop kernel: [   64.711599] Restarting tasks ... done.
  Feb  9 16:26:39 jon-laptop kernel: [   64.933167] Unable to query Synaptics hardware.

  Please let me know if there's further testing I can do.

  ProblemType: Bug
  Architecture: i386
  Date: Tue Feb  9 16:46:45 2010
  DistroRelease: Ubuntu 10.04
  DkmsStatus: Error: [Errno 2] No such file or directory
  InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Alpha i386 (20100113)
  Lsusb:
   Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 001 Device 002: ID 1058:1003 Western Digital Technologies, Inc. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Gateway CX2619
  Package: xserver-xorg-input-synaptics 1.2.0-3ubuntu2
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-12-generic root=UUID=1830cff0-1cbb-4be0-9f96-549096f53855 ro quiet splash
  ProcEnviron:
   LANG=en_US.utf8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 2.6.32-12.17-generic
  RelatedPackageVersions:
   xserver-xorg 1:7.5+1ubuntu2
   libgl1-mesa-glx 7.7-0ubuntu8
   libdrm2 2.4.17-0ubuntu2
   xserver-xorg-video-intel 2:2.9.1-1ubuntu4
  SourcePackage: xserver-xorg-input-synaptics
  Uname: Linux 2.6.32-12-generic i686
  dmi.bios.date: 04/12/2006
  dmi.bios.vendor: Gateway
  dmi.bios.version: 62.07
  dmi.board.vendor: Gateway
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 8
  dmi.chassis.vendor: Gateway
  dmi.chassis.version: Rev.1
  dmi.modalias: dmi:bvnGateway:bvr62.07:bd04/12/2006:svnGateway:pnCX2619:pvr3402235:rvnGateway:rn:rvr:cvnGateway:ct8:cvrRev.1:
  dmi.product.name: CX2619
  dmi.product.version: 3402235
  dmi.sys.vendor: Gateway
  glxinfo: Error: [Errno 2] No such file or directory
  system:
   distro:             Ubuntu
   architecture:       i686kernel:             2.6.32-12-generic

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