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[Bug 518623] Re: [KM400] Black screen after boot, no text console possible

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Robert Moerland, this bug was reported a while ago and there hasn't been
any activity in it recently. We were wondering if this is still an
issue? If so, could you please test for this with the latest development
release of Ubuntu? ISO images are available from
http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in
the development release from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.11

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Description changed:

  Binary package hint: xserver-xorg-video-openchrome
  
  I have upgraded my Xubuntu karmic installation to lucid to test the
  alpha release of lucid. After the upgrade, which went smoothly, I
  rebooted the machine. I expected to see the GDM login screen eventually,
  but all I got was a completely black screen. Even the backlight of the
  LCD panel of my laptop was off. Pressing the (CTRL+)ALT+Fx key
  combinations did not (visibly) result in a change to the virtual
  terminal that corresponds to the F-key pressed.
  
  When I rebooted to use the recovery mode/single mode, I found that I
  couldn't get a text console even then. I was able to log in via SSH,
  which works perfectly and allowed me to run apport-cli from this
  machine. Furthermore, I could get a full graphical desktop by using
  vnc4server on this laptop and a vnc viewer on another machine, which
  confirms that the install is basically working. Therefore, I'm guessing
  that it has to do with the X server or driver, also because I've had
  some graphics-related trouble with this particular chipset that is
  inside my laptop before (VIA KM400).Still, it also might be due to this
  new boot splash method ubuntu is apparently using, but I'm not sure.
  (EDIT: changed 'Affects' to plymouth package. Have removed Xorg but
  still no TTYs)
+ 
+ WORKAROUND: blacklist both viafb and vga16fb.
  
  ProblemType: Bug
  Architecture: i386
  Date: Mon Feb  8 01:52:00 2010
  DistroRelease: Ubuntu 10.04
  DkmsStatus: Error: [Errno 2] No such file or directory
  Lsusb:
   Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Acer,Inc. Aspire 1350
  Package: xserver-xorg-video-openchrome 1:0.2.904+svn812-1ubuntu1
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     3.3V 32-bit PC Card
  ProcCmdLine: root=UUID=0be270a0-14a2-49d0-ad75-8db20bca2efa ro splash
  ProcEnviron:
   SHELL=/bin/bash
   LANG=en_US.UTF-8
   LANGUAGE=en_US:en
  ProcVersionSignature: Ubuntu 2.6.32-12.17-generic
  RelatedPackageVersions:
   xserver-xorg 1:7.5+1ubuntu2
   libgl1-mesa-glx 7.7-0ubuntu8
   libdrm2 2.4.17-0ubuntu2
   xserver-xorg-video-intel N/A
  SourcePackage: xserver-xorg-video-openchrome
  Uname: Linux 2.6.32-12-generic i686
  dmi.bios.date: 11/20/2003
  dmi.bios.vendor: Acer
  dmi.bios.version: 3A23
  dmi.board.name: Aspire 1350
  dmi.board.vendor: Acer,Inc.
  dmi.board.version: Rev.A
  dmi.chassis.asset.tag: ��������������������������������
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer,Inc.
  dmi.chassis.version: 3A23
  dmi.modalias: dmi:bvnAcer:bvr3A23:bd11/20/2003:svnAcer,Inc.:pnAspire1350:pvr3A23:rvnAcer,Inc.:rnAspire1350:rvrRev.A:cvnAcer,Inc.:ct10:cvr3A23:
  dmi.product.name: Aspire 1350
  dmi.product.version: 3A23
  dmi.sys.vendor: Acer,Inc.
  system:
   distro:             Ubuntu
   architecture:       i686kernel:             2.6.32-12-generic

** Changed in: linux (Ubuntu)
       Status: Triaged => Incomplete

** Attachment removed: "info.tbz2"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/518623/+attachment/1180730/+files/info.tbz2

** Attachment removed: "lspci.out"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/518623/+attachment/1216522/+files/lspci.out

** Attachment removed: "Xorg.0.log"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/518623/+attachment/1228651/+files/Xorg.0.log

** Attachment removed: "daemon.log"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/518623/+attachment/1228652/+files/daemon.log

** Attachment removed: "syslog"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/518623/+attachment/1228653/+files/syslog

** Attachment removed: ""*ERROR* called with no agp memory available""
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/518623/+attachment/1228650/+files/kern.log

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/518623

Title:
  [KM400] Black screen after boot, no text console possible

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: xserver-xorg-video-openchrome

  I have upgraded my Xubuntu karmic installation to lucid to test the
  alpha release of lucid. After the upgrade, which went smoothly, I
  rebooted the machine. I expected to see the GDM login screen
  eventually, but all I got was a completely black screen. Even the
  backlight of the LCD panel of my laptop was off. Pressing the
  (CTRL+)ALT+Fx key combinations did not (visibly) result in a change to
  the virtual terminal that corresponds to the F-key pressed.

  When I rebooted to use the recovery mode/single mode, I found that I
  couldn't get a text console even then. I was able to log in via SSH,
  which works perfectly and allowed me to run apport-cli from this
  machine. Furthermore, I could get a full graphical desktop by using
  vnc4server on this laptop and a vnc viewer on another machine, which
  confirms that the install is basically working. Therefore, I'm
  guessing that it has to do with the X server or driver, also because
  I've had some graphics-related trouble with this particular chipset
  that is inside my laptop before (VIA KM400).Still, it also might be
  due to this new boot splash method ubuntu is apparently using, but I'm
  not sure. (EDIT: changed 'Affects' to plymouth package. Have removed
  Xorg but still no TTYs)

  WORKAROUND: blacklist both viafb and vga16fb.

  ProblemType: Bug
  Architecture: i386
  Date: Mon Feb  8 01:52:00 2010
  DistroRelease: Ubuntu 10.04
  DkmsStatus: Error: [Errno 2] No such file or directory
  Lsusb:
   Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Acer,Inc. Aspire 1350
  Package: xserver-xorg-video-openchrome 1:0.2.904+svn812-1ubuntu1
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     3.3V 32-bit PC Card
  ProcCmdLine: root=UUID=0be270a0-14a2-49d0-ad75-8db20bca2efa ro splash
  ProcEnviron:
   SHELL=/bin/bash
   LANG=en_US.UTF-8
   LANGUAGE=en_US:en
  ProcVersionSignature: Ubuntu 2.6.32-12.17-generic
  RelatedPackageVersions:
   xserver-xorg 1:7.5+1ubuntu2
   libgl1-mesa-glx 7.7-0ubuntu8
   libdrm2 2.4.17-0ubuntu2
   xserver-xorg-video-intel N/A
  SourcePackage: xserver-xorg-video-openchrome
  Uname: Linux 2.6.32-12-generic i686
  dmi.bios.date: 11/20/2003
  dmi.bios.vendor: Acer
  dmi.bios.version: 3A23
  dmi.board.name: Aspire 1350
  dmi.board.vendor: Acer,Inc.
  dmi.board.version: Rev.A
  dmi.chassis.asset.tag: ��������������������������������
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer,Inc.
  dmi.chassis.version: 3A23
  dmi.modalias: dmi:bvnAcer:bvr3A23:bd11/20/2003:svnAcer,Inc.:pnAspire1350:pvr3A23:rvnAcer,Inc.:rnAspire1350:rvrRev.A:cvnAcer,Inc.:ct10:cvr3A23:
  dmi.product.name: Aspire 1350
  dmi.product.version: 3A23
  dmi.sys.vendor: Acer,Inc.
  system:
   distro:             Ubuntu
   architecture:       i686kernel:             2.6.32-12-generic

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